Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84510 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Ken Duvall Zerorez Phoenix
What do you like about our products and services?

The crew arrived on time and did an excellent job cleaning my large carpet and Persian area rug.

Report a concern   September 27, 2022 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Corey was extremely knowledgeable, professional,answered all my questions He is an asset to your company. Great experience!!!

Report a concern   September 27, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Timely, clean workers, no residue (lol) knowledgeable and courteous employees.
I would definitely recommend Zerorez especially during the September sale!!

Report a concern   September 27, 2022 — Rated 10 out of 10 by Ana Mercado Zerorez Phoenix
What do you like about our products and services?

Excellent service s d very profesional staff . They protect the walls making sure font scratch them snd they clean the floor after .
Great job !
Thank you !

Report a concern   September 27, 2022 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

My technician showed up early, was extremely professional, and explained everything clearly before he started working.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Tiffany Phillips Zerorez Phoenix
What do you like about our products and services?

Came early did a wonderful job

Report a concern   September 27, 2022 — Rated 8 out of 10 by K.B. Zerorez Phoenix
What could we do to improve?

There is a stain in living room under one of the chairs that did not come out. Probably not your fault. Just stain from the bottom of shoes.

Report a concern   September 27, 2022 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Clean and quick. But you should definitely tell customers that the carpet will bump up until it dries!

Report a concern   September 27, 2022 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Jessee and rachad did an outstanding job. Floors look fantastic

Report a concern   September 27, 2022 — Rated 9 out of 10 by Keith Martinez Zerorez Phoenix
What do you like about our products and services?

Service was amazing, on time, courteous, and knowledgeable. The technician was wonderful .Carpets looked fabulous, I will definitely us you again, definitely a return customer.

Report a concern   September 27, 2022 — Rated 0 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had someone come out to clean tile and grout. The grout is dirty, which is why I hired someone, but the tech tried to tell me that it wasn't dirt it must have been colored. Problem with trying to convince me it had been colored is the edges and lower traffic area were lighter (the non-dirty color). Anyways, I can spend about 5 minutes per tile and clean out the dirt with minimal elbow grease.

Report a concern   September 27, 2022 — Rated 5 out of 10 by A.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Service was good, just no upfront pricing. You even charge for your water you use. That should be all included. I was quoted 138 and ended up paying over 180 plus.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Vicki Allen Zerorez Phoenix
What do you like about our products and services?

Zerorez is always prompt. It is affordable and the carpet always looks great

Report a concern   September 27, 2022 — Rated 10 out of 10 by R.Y. Zerorez Phoenix
What do you like about our products and services?

We like how clean our carpet gets with your service. The technicians who serviced us were polite, efficient and professional.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Chris Odom Zerorez Phoenix
What do you like about our products and services?

Service was good. Worker was friendly. I added on extra work that I didn't originally have on my order.

Report a concern   September 27, 2022 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Your crew was on time, pleasant, careful and professional. Thank You

Report a concern   September 27, 2022 — Rated 10 out of 10 by Sarah Petersen Zerorez Phoenix
What do you like about our products and services?

I’ve used ZeroRez twice in two different states and I love the results. No residue, no sticky feeling, no heavy perfumes, and great customer service. My teenager even took a nap on the hallway carpet because it was so soft and clean!

Report a concern   September 27, 2022 — Rated 6 out of 10 by E.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Took over 24 hours to dry, really wet in corners of rooms. Billing from tech wasn't a smooth process.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Vivian Pemberton Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous, and they do an amazing job! Thanks to their system not only do you get clean carpets, but they leave behind little water so the carpet is dry in record time!

Highly recommend.

Report a concern   September 27, 2022 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Professional, friendly tech. Carpets look so clean and fresh!

Report a concern   September 27, 2022 — Rated 10 out of 10 by Ada Spears Zerorez Phoenix
What do you like about our products and services?

My carpet looks so clean l may not replace it soon

Report a concern   September 25, 2022 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

I have had my rugs cleaned several times and I just go my tile floor areas done and I was very pleased with both services.

Report a concern   September 25, 2022 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Bedrooms and kitchen floor look great. Nice young man very polite and did a fantastic job, did not think the bedrooms would come clean but he worked a miracle. Thanks for a great job.

Report a concern   September 25, 2022 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Chris explained everything to me so that I would understand what he was doing I appreciate that

Report a concern   September 24, 2022 — Rated 9 out of 10 by Mike Garcia Zerorez Phoenix
What do you like about our products and services?

Our floor is clean without any residue.

Report a concern   September 23, 2022 — Rated 10 out of 10 by Kathleen Melvin Zerorez Phoenix
What do you like about our products and services?

the rug does not stay water soaked

Report a concern   September 23, 2022 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Jeff was knowledgable and friendly, he did a great job, carpets look fresh.

Report a concern   September 22, 2022 — Rated 10 out of 10 by Michael Gennusa Zerorez Phoenix
What do you like about our products and services?

I like how quickly everything drys and how easy it is to schedule an appointment.

Report a concern   September 22, 2022 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Everything was great and the carpet looks awesome!

Report a concern   September 22, 2022 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

My carpets came out looking great. Your technician was very professional, polite, knowledgeable, and worked hard.


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