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based on 84509 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Punctual, called prior to arriving, thorough and the service tech was very good.
I have used Zerorez for many years. The service is wonderful as is the result.
Great customer service and he did an excellent job!
Zerorez did an excellent job cleaning my tile. The technician was friendly, on time, and efficient.
John, our technician, was pleasant and polite and did a great job. He worked hard and sincerely cared. Your technicians are consistently professional. We have already referred you to a friend this week.
Great service tech
Everything!
I guess I expected a better clean
QUICK AND GOOD AND RESONABLE
The guy that came did a wonderful job. Thank you!
Technician was absolutely amazing did awesome job!!! I am very very very satisfied with his service!!
Reliable, great customer service, affordable prices, wonderful results
I appreciate the timeliness and professionalism of the team that came to clean my carpets. They did a great job and I will have Zerorez back to clean my carpets when the time comes.
The floors are very clean once done Friendly and courteous staff
The tech was nice; however, he left a considerable amount of residue on the floor, more so than the previous two times we have had services. Thank you.
I didn’t realize just how dirty the grout in my tile floors was until I had them cleaned by Zerorez last week. It’s like a whole new floor!
How well the carpets get cleaned and the timely and professional employees
My carpets were crunchy and I thought you left no residue. My master bed room still smells like pee and I paid extra $40 for some stuff to fix that. My issue is I don’t have time to move furniture all around again. But would like the master done again because of the smell.
It was our 1st time using your company. We had an excellent experience! Jeff came to our home and he was extremely punctual, professional and personable. He also answered some questions for us about floor care in general. We had tile and grout cleaned and it turned out fabulous.
Professionally done.
Environmental
on time - friendly tech- clean carpet
Zerorez has been great in the past for cleaning our carpets but I’m very disappointed in the result of the tile cleaning. The tile is less than 2 years old and in perfect condition, the grout was just looking dirty in areas. Now, after your cleaning, the tile and grout looks just like it does after I steam clean it myself. $300 completely wasted.
I absolutely will not make that mistake again. Honestly, if you can’t clean grout, you shouldn’t be in the tile cleaning business.
Timely appointment. Cleaned a large number of offices very quickly. Carpet was very clean. The technician was very polite and helpful. Very reasonable cost.
Quick efficient and clean
We like that the water used to wash the carpet isn't full of soap/chemicals.
First of all, it worked. My tile and grout were really bothering me. I am no longer able to scrub the floors by hand (as I did for many years). I have tried other tile companies but have never been satisfied. I have even stopped payment until someone came back to fix my issues. This was not the case with Zerorez. I also have always been impressed by the technicians that have been here for service. This time it was Jesse. He was wonderful! I will not hesitate to call again for addition services.
Our technician was awesome…did a great job
My tile and grout are so clean! Thank you, John!
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