Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84509 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 7, 2022 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

I have been very pleased with the quality of cleaning I have received. The technician was friendly and very good. Thank you.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Karen Anderson Zerorez Phoenix
What do you like about our products and services?

Had been awhile since I had my tile done. Brian did a great job cleaning my tile. He was professional and efficient. Have used zerorez for carpet cleaning and have always been very pleased.

Report a concern   October 7, 2022 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

You deliver! My tile floor is spotless and looks like new after it's cleaned.

Report a concern   October 7, 2022 — Rated 10 out of 10 by Emily Dolezal Zerorez Phoenix
What do you like about our products and services?

Your guys were on time, professional and got
the job done quickly. They even vacuumed the dust off of my ceiling fans. Will definitely use them again!

Report a concern   October 7, 2022 — Rated 0 out of 10 by R.R.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My wife vacuumed both carpet areas and showed me the hair that came up after you completed the service and there were extra costs involved that were not advertised

Report a concern   October 7, 2022 — Rated 5 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had tile cleaned. There are curved endings away from walls where they stopped cleaning. Corners weren’t cleaned

Report a concern   October 7, 2022 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Our recent Tech that came to our house did an outstanding job !!

Report a concern   October 7, 2022 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

You are quick and efficient and your associates- from the phone operator to your technician - were all very nice and they make an otherwise stressful chore a breeze and worth every penny. Thank you for providing a great service with such fabulous people!

Report a concern   October 6, 2022 — Rated 10 out of 10 by Victor Sala Zerorez Phoenix
What do you like about our products and services?

Jessie did an outstanding job. very polite and an excellent worker. The rugs came out very well considering they are 18 years old. Thanks for a wonderful job.

Report a concern   October 6, 2022 — Rated 5 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Needed areas of grout cleaned that were along baseboards in hallway that I paid extra for!!! Also grout in bathroom and laundry room that I was able to clean by hand after service. Seems if cleaner machine didn’t get it or could reach it like along baseboards then no effort by hand was used. The $138 3 room special is deceiving since square footage doesn’t seem to count.

Report a concern   October 6, 2022 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

It worked! Our tile hasn't looked this good in years!
Your representative did a great job....conscientious. thorough and excited to see the results. Very refreshing to see someone excited about what they do.

Report a concern   October 6, 2022 — Rated 10 out of 10 by Chris Watts Zerorez Phoenix
What do you like about our products and services?

Good customer service no harsh chemicals. Great overall experience

Report a concern   October 6, 2022 — Rated 10 out of 10 by Susan Downey Zerorez Phoenix
What do you like about our products and services?

Always on time, always professional, always a good job!!

Report a concern   October 6, 2022 — Rated 10 out of 10 by Nicole Burns Zerorez Phoenix
What do you like about our products and services?

Friendly staff and quick. Plus my carpets always look awesome. I have 3 kids and 2 dogs so my carpet is always a mess but your technicians always do an amazing job..

Report a concern   October 6, 2022 — Rated 10 out of 10 by Denise Bevington Zerorez Phoenix
What do you like about our products and services?

Zerorez always leaves my carpets feeling clean and my tile vibrant. The technicians are always helpful and courteous.

Report a concern   October 6, 2022 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Brian and Colton were efficient, friendly and professional. They are true assets to your company! The tile looks great and I will continue to use Zerorez as my carpet and tile cleaning service!

Report a concern   October 6, 2022 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Brian was very couterous. He explained everything and did an outstanding job.
I would definately use him again!

Report a concern   October 6, 2022 — Rated 10 out of 10 by F.B. Zerorez Phoenix
What do you like about our products and services?

Fast and great service!

Report a concern   October 6, 2022 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

They guys were terrific!!! Attention to detail, knowledgeable, polite and friendly.

Report a concern   October 6, 2022 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

Responsive, easy to get quote, quick work

Report a concern   October 6, 2022 — Rated 9 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Good service personnel. Come on time and do a good job. Floors are clean and look good again.

Report a concern   October 6, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The guys were fast and efficient and carpets look great even though they haven't been cleaned in a few years!

Report a concern   October 6, 2022 — Rated 10 out of 10 by S.U. Zerorez Phoenix
What do you like about our products and services?

Austin did a great job on our floors. He was able to remove pet stains and layers of high-traffic use without a problem. I really appreciated his effort.

Report a concern   October 6, 2022 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

My technicians were amazing. They were veré professional and personable. They explained the process to me and kept me informed on what they were doing.

Report a concern   October 6, 2022 — Rated 1 out of 10 by I.A.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was not happy with the services in my home. The gentlemen were very kind but the communication was not very good. My carpet and tile were not mediocre. The cleaners should have explained the outcome expectations better.

Report a concern   October 6, 2022 — Rated 10 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

Great quick service !

Report a concern   October 6, 2022 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Great job on tile & grout and excellent service.

Report a concern   October 6, 2022 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Great carpet cleaning company

Report a concern   October 6, 2022 — Rated 10 out of 10 by P.E.N. Zerorez Phoenix
What do you like about our products and services?

If I could give Cesar Jimenez a rating of 20, I would. He and his helper were that good. They were super friendly, super knowledgable, super helpful and very very professional. We were very impressed with these men and felt they are great representatives of your company.

P S I am also very impressed with the zerorez product. I could see the magic happen. My carpets dried quickly and feel and look like new! Very good experience all around.

Report a concern   October 6, 2022 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The rep that came in to clean our carpet was kind, happy to be there, and efficient. It was not a daunting process at all and we truly appreciate the reps care for his job.


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