Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2023 — Rated 10 out of 10 by Jason Harrison Zerorez Phoenix
What do you like about our products and services?

The person in charge of our carpet, did an excellent job, attention to detail and my carpet looks new now, I loved the service, it was also very friendly

Report a concern   October 9, 2023 — Rated 5 out of 10 by L.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It was very expensive to clean the areas I had done. The tile looked clean but I wouldn't do it again. I think it looks the same as when it gets mopped. The carpet on the stairs looked really good, but we paid for the extra service to help eliminate the pet odor due to pet urine and it did not make as big a difference as hoped. The couch and ottoman look really good and I would do that again.

Report a concern   October 9, 2023 — Rated 9 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

The ease but I was a little off on the price because you can three rooms for 144 and when I had on room ( easy ) and wanted to have my washable carpet in the kitchen it was another 80 plus dollars when in reality it would have taken 5 minutes ...so I think you could have make it part of the special

Report a concern   October 9, 2023 — Rated 10 out of 10 by Stephanie Liske Zerorez Phoenix
What do you like about our products and services?

It was super easy to book services. Our technician showed up on time, explained all available options and completed the work very quickly. Our carpets look fantastic! We will definitely use Zerorez again.

Report a concern   October 9, 2023 — Rated 0 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I sent my report of my service to you at 4:40 a m
Read It or call me Phone number removed horrible service

Report a concern   October 8, 2023 — Rated 9 out of 10 by Ami Podlesnik Zerorez Phoenix
What do you like about our products and services?

Friendly, professional.

Report a concern   October 8, 2023 — Rated 10 out of 10 by Armando Verdugo Zerorez Phoenix
What do you like about our products and services?

Great service, Great customer service, and fast appointments at a great price would recommend to anyone!

Report a concern   October 8, 2023 — Rated 10 out of 10 by Renee Rizzo Zerorez Phoenix
What do you like about our products and services?

My carpet always looks good after it is cleaned!
Brady did a nice job getting out a pet stain for me.

Report a concern   October 8, 2023 — Rated 10 out of 10 by Joey White Zerorez Phoenix
What do you like about our products and services?

Our tech was amazing! Very knowledgeable and had great advice for pet training.

Report a concern   October 8, 2023 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Skylar was amazing! Such a great worker and very friendly!

Report a concern   October 8, 2023 — Rated 10 out of 10 by Shane Tibiatowski Zerorez Phoenix
What do you like about our products and services?

Punctual and friendly

Report a concern   October 8, 2023 — Rated 10 out of 10 by Matthew Elkin Zerorez Phoenix
What do you like about our products and services?

The

Report a concern   October 8, 2023 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Best tech I have had so far. Worked hard and seemed to try to do a good job.

Report a concern   October 8, 2023 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   October 8, 2023 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

We have used your service twice and have been very happy with the results. Your associate arrived on time, went over the areas in question, asked if there were any special spots he
would need to focus on. He also gave me an estimate of total costs for the job. I was very happy with the results as well as with your employee who was very courteous. The cost was more than reasonable.

Report a concern   October 8, 2023 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

I MAY NOT HAVE HIS NAME RIGHT, BUT I THINK IT WAS LUKE. HE DID AN EXCELLENT JOB ON OUR CARPET. WE HAVE USED ZEROREZ MANY TIMES.

I WOULD LIKE A COPY OF THE BILL SENT TO US.
GORDON Last name removed
3823 W VOGEL AVE
PHOENIX, AZ 85051

Report a concern   October 8, 2023 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Very helpful

Report a concern   October 8, 2023 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

No odors, just clean!

Report a concern   October 8, 2023 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The service tech was really great. The cost was not really in line with one hour of work.

Report a concern   October 8, 2023 — Rated 8 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

Make sure that your employees are aware of "special instructions/directions" and/or have updated gps to get them to the right address. Also....we never received a receipt as it was never emailed to me.

Report a concern   October 8, 2023 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, good value and results!

Report a concern   October 8, 2023 — Rated 10 out of 10 by Debra Groeneveld Zerorez Phoenix
What do you like about our products and services?

Happy with service and the young man was very pleasant and did a great job.

Report a concern   October 8, 2023 — Rated 10 out of 10 by Shotzie Workman Zerorez Phoenix
What do you like about our products and services?

I have used ZeroRez for many years and am convinced this is the best way to clean carpets. The few times I've had to deviate and use another "reputable" company, I am sorry within about 3-4 weeks after their cleaning.
My rugs stay cleaner longer and ZeroRez has always gotten a stain out even thought they can guarantee it 100%.

Report a concern   October 8, 2023 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Always very prompt and thorough. I have used zerorez for more than 5 years. Great service.

Report a concern   October 8, 2023 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Very happy with the results! My carpet looks great!

Report a concern   October 8, 2023 — Rated 10 out of 10 by Carter Bloom Zerorez Phoenix
What do you like about our products and services?

Nicholas was outstanding with his services. Very friendly and communicative, he exceeded my expectations. I would recommend anyone to go to him, thank you so much! He deserves a promosh!!

Report a concern   October 8, 2023 — Rated 10 out of 10 by Cameron Nickell Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning in 50 years! First time customer, they are a little bit more expensive but well worth it in abundance. Carpets and rugs look incredible.

Report a concern   October 8, 2023 — Rated 10 out of 10 by R.K.B. Zerorez Phoenix
What do you like about our products and services?

Ramon M was courteous, conscientious, and did a great job.

Report a concern   October 7, 2023 — Rated 10 out of 10 by K.Z. Zerorez Phoenix
What do you like about our products and services?

Great, prompt service.

Report a concern   October 7, 2023 — Rated 10 out of 10 by Kimberly Crespin Zerorez Phoenix
What do you like about our products and services?

Would change nothing about my zerorez experience. From scheduling (on line) to job finished, was simple and swift and technician did an excellent job. Floors looked like new. Very happy with service.


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