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based on 84410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Communication was very good. Let me know the time window two days ahead which I appreciated and then called when coming. Excellent cleaning job and very courteous cleaner (Ryan).
Our carpets look much better. Michael and Chris were very professional and were very efficient. They were a pleasure to work with! We will definitely plan to work with your company again when we need additional cleaning.
First the technician is very through ! And professional! He did an amazing job! Carpet drys fast .. looks amazing !
The tech we had did an amazing job! We get top notch service each time we use your service.
There are dings and scratches all over our walls and finished woodwork from his hose and the wand he was pushing around. Caused more damage than what he did to clean the house. Never use you guys again.
Zerorez has always been on time, professional, and done a thorough job at cleaning my carpets and upholstery. And I like how quickly the carpets dry afterwards. I'll use them every time I need my carpets cleaned.
No chemicals and the service tech Alex was great
I like that there is no crunchy feeling when the carpet dries. Our light colored carpet cleans up really really well.
Less chemicals. Good staff and the brand is a one commodity
I have used Zerorez for over 5 years. They are always professional and punctual. I will continue to use them.
My area rug is not as clean as I had expected it to be.
The guy was on time, polite, helpful and did a great job. He did not leave water all over the place and cleaned the carpet well.
The friendliest service in the game!!
Responsiveness, timeliness and our tech typically arrives early and they always do a great job.
On time quality workmanship
The grout should have been whiter.
Frankie was our service tech. He did great and left our place looking great.
100% satisfied, honest & curtious. excellenticy.
Excellent service - excellent results.
Alex gets a 10 out of 10!
First name removed
Our tech told us what he was doing and how long it would take.
There 2areas that need going over one is a circle it looks like the machine sat on the rug and dried with a circle on the carpet. The other us an area in the office I also paid extra for this
The urine spits from the dog came out clean
Friendly employees, fast response time, efficient & effective work
Paid extra to remove some pet urine spots but after cleaning all remained so I cleaned myself. Ask for him to clean under my bed as I removed everything but he did not. Can see where technician missed cleaning areas in one room. I've called four times and am still waiting on a $40 refund. I could have done a better job with my Bissell and need to release as it's not clean. Spent $200 and topped $20 for 2 rooms!
Very disappointed. I have used you several times and this cleaning was terrible. I had to go around and clean spots that should have been removed with the cleaning.
Always do a great job and employees are always kind.
Jeff was the best!! Work was amazing!
The service was good and he did his job. The only complaint was the original quote that was given was higher than usual.
There was a lot of cat hair still in the rugs. Previously, the technician used a special machine to get out the cat hair, but not this time, why?
help your techs with electronic delivery
Everything was great and the process was very smooth.