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based on 84419 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!
There are some areas I need addressed with this most recent cleaning.
We like that there are no chemicals and no crunchy carpet. The dirt comes out of our carpet and is left looking quite fresh and fluffy again. We LOVE the latest tech who came to our home, Darius. He was thorough but didn't linger for longer than necessary. We feel he did a far superior job to any other tech we have hosted. And we've been using Zerorez for many years!
Very satisfied with product, and your two employees were excellent. They were very knowledgeable, had a great work ethic, did a great job, and I am very pleased with the results. Yes, I will definitely recommend Zerorez!
Carpet came out great (it’s 27 yrs old)! This was my 4th year with Zerorez. Cesar and Shay were very polite and accommodating. Making a reservation was easy. They had a cancellation for an earlier time and called me as I requested earliest time available. That’s great customer service.
See you next fall!!
They did a great, thorough job!
Professional and quick. They were on time . Didn’t leave any messes
Super nice, quick, and efficient.
Friendly, and knowledgeable employees!
Zerorez does a very good job of cleaning my carpet. Brings out the true color of my carpet.
Awful communication and very unethical attempt to sell unneeded additional services. Will never use this company again.
Very professional. The provider kept in close contact with me, gave options of services available for problem areas.
Timely & efficient service that doesn't try to "upsale" and charges are as quoted. We'ce used Zerorez for 4 years🧡
Very professional. Did a great job.
Friendly courteous and truly cared about their service
Great job! will refer your company always
Good people 👍
Frankie was great!
Our carpets came out great and feel nice and fresh again
2 rooms are worse than the spots looked prior to being cleaned
Carpets are STILL soaked more than 24 hrs later
Never even had a clean smell
1 technician got ill went to truck..other one talked and talked and hurried due to mostly being alone
First time bad service prior Zerorez was great....
Questioning now and we paid almost $350 for this ???
Clean BBC and time manne
Jacob - our tech - was the greatest. I will definitely request him next time......and encourage my friends to do the same!
No soaps or harmful chemicals
Michelle was awesome!
Cesar was great. Great customer service skills. Did a great job.
No odor or crunch and dries fast
Worked efficiently and effectively
honest, fair, speedy
The technician does a complete assessment before he begins any treatment to give you his suggestion on the best treatment option.
I used another company for 20 years but my carpets have never looked as good as when we use Zerorez.