Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84342 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 29, 2011 — Rated 9 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Your product does an excellent job of cleaning our carpet. The service folks you send to do the cleaning are really knowledgeable and well trained.

Report a concern   April 28, 2011 — Rated 10 out of 10 by W.C. Zerorez Phoenix
What do you like about our products and services?

The products are "clan"and "green"and there is a quck dry time.

Report a concern   April 27, 2011 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Technician answered all questions ask, and knows what he is doing. Thorough, and worked constantly until the job was done.

Report a concern   April 27, 2011 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

I've had the carpet cleaned at this rental property 3 times by different companies. None of them got the carpet nearly as clean as Zerorez.
I will certainly use Zerorez in the future.

Report a concern   April 27, 2011 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

the system really works. we were very happy with Joe the technician. The price was reasonable. My wife is very happy and that is what is important to me. when mama's not happy nobodys happy but when daddy isn't happy nobody cares!
we called you because we are big barry young fans and have heard your ads for years.

Report a concern   April 27, 2011 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

Your service people are fantastic. When they are finished clean is very clean.

Report a concern   April 25, 2011 — Rated 6 out of 10 by J.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets look good, did stay wet for awhile longer than I thought. Took about 4 to 5 hours to dry. Was told it would be $149. for 3 rooms and of course when they got here told my 1 pet stain would be more to treat then of course I was told if I didn't seal the carpet with this treatment, my carpet wouldn't last clean for very long, and that was extra money. Feel you should tell customers up front what to expect or pay when the cleaner guy comes to your house.

Report a concern   April 25, 2011 — Rated 9 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

the fact that you don't use soap

Report a concern   April 25, 2011 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Friendly staff....very professional...did a very nice job. Very quick. Carpet looks like new and ceramic looks like new. Price was just a bit higher than I expected but I will still use them again.

Report a concern   April 25, 2011 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Because I have pets, I really like the fact that Zerorez does not use chemicals. Your pricing is also very resonable and the is no attempt to sell additional services once you arrive at my home. The carpets always come out exceptionally clean.

Report a concern   April 24, 2011 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

Communications from confirmation of the appointment to actual on time notification
Very professional

Report a concern   April 24, 2011 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Excellent results

Report a concern   April 24, 2011 — Rated 9 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The carpet and tile were very bright and clean. Allen did an excelent job.

Report a concern   April 24, 2011 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Love the way the carpet looked and felt after it dried . . so soft and really no smell, just a feeling of "clean".
Romeo cleaned our carpet and he was very thorough and explained the process clearly. I would hope to have him come back at the next cleaning.

Report a concern   April 24, 2011 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Your serviceman was very polite and professional and he did a very good job.

Report a concern   April 24, 2011 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Your service is the best!

Report a concern   April 24, 2011 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

OUR OLD CARPETS ARE PROBABLY AS CLEAN AS THEY ARE GOING TO GET. THANK'S

Report a concern   April 24, 2011 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

It's the best carpet cleaning process out there.

Report a concern   April 24, 2011 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The young man who came here to redo my carpet was terrific. He worked hard to fix the issue from the original cleaning...and was a perfect representative for Zerorez. He is to be commended for his work ethic, his communication skills, and his professionalism.

Report a concern   April 23, 2011 — Rated 4 out of 10 by L.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I can see lines in my carpet that are cleaner than other areas. There are still stains on the carpet. I know these stains come out because I can use my 'spot scrubber' to clean them, but I don't want to do that through the entire living room, that's why I called you. I think the dude who cleaned my carpets wanted to get home because it was the end of the day and he didn't take enough time to clean them properly. He was very quick and friendly, and the bedrooms look nice but the living room needs to be cleaned again.

Report a concern   April 23, 2011 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Best results over all other carpet cleaners we have tried.
Beautiful job, and great service rep.
Will recommend to all.
First name removed

Report a concern   April 22, 2011 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

I love that no soap and chemicals are used. My house feels brand new. The service from the technician (Rick) was superb, and I couldn't be happier. :-) Thank you!

Report a concern   April 22, 2011 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Clean carpets and great serviceman.

Report a concern   April 22, 2011 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

I especially like the lack of chemicals and soaps. I feel this is ultimately important to keeping the carpet cleaner longer.

Report a concern   April 22, 2011 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

I love that the furniture was soft and comfortable when the job was completed. I plan on using your service when we move this summer and have already recommended it to a friend. Jon was great. He was nice, diligent in his work, and knew your pricing structure. Thank you so much for the work you did and I apologize for not responding more rapidly. First name removed

Report a concern   April 22, 2011 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I like your service, but you push alot of extras when you arrive. My friend who also used you said the same thing yesterday when she used your cleaning svs.

Report a concern   April 22, 2011 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

It has been a week since my carpet was cleaned. So far I am pleased beyond measure with the results. I had a few ugly pet urine stains that are gone. My carpet looks and feels like new (it is approx. six years old). John, the service rep/cleaner, did a fantastic job. He was very nice, and thorough in making my carpet look great. I will be a repeat customer and will gladly tell my friends about your service.

Report a concern   April 22, 2011 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

No wet carpets after cleaning!

Report a concern   April 22, 2011 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The technician was fast, neat and extremley courtious.

Report a concern   April 22, 2011 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Several things:
*You're always on time.
*My carpets look like new after Zerorez has cleaned them. And, as advertised, there's absolutely no crunchy feel to the carpets or any chemical smell.
*Your employees are always courteous, neat looking, and eager to do a good job--which they always do!
*Your prices are reasonable
*And best of all, your employee left me a pair of blue booties to wear until the carpets dried! They were a real time saver because they allowed me to go into the rooms where the carpets had been cleaned and I could get housework done without having to wait until the carpets had dried.
I've never used any other carpet cleaning company since I moved into this house 9 years ago, and I'll never use anyone else. You guys are TERRIFIC!!! I'm SO glad I listened to Barry Young and Michelle Larson from KFYI! If it hadn't been for them, I would never have tried your services in the first place.

Thank you for first-class service and first-class results on my carpeting!


Privacy Policy