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based on 84351 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The representative who answered your phone was very friendly and professional as was the serviceman who cleaned the carpet. I would recommend your company due in large part to these two employees. As for the carpet cleaning I was very interested in the chemical free, soap free cleaning method. The carpet seems very clean but it usually does after a professional cleaning. Now I am curious to see if the carpet does stay cleaner longer due to the lack of soap residue with your service. My only concern with hiring your company again is that your service is considerably more expensive than others. I'm sure your service is worth more but I am on a very limited budget and $263 was more than I could afford but I had to try it.
Our Z carpet guy was so pleasant and hardworking, we felt he did an excellent job!
I like the result and the professional way you service representative John went about his work.
It was an amazing experience! Magically, our carpets became new looking again! We'll never use any other carpet cleaning system again!
Great product and service! Service personnel are very efficient ad friendly. We have used Zerorez several times and have recommended them to our friends.
They feel healthy, natural, and good for the carpet. The people have been nice. We had an unfortunate experience with the loss of our dog, but through it all Carlos was concerned and helped a great deal in trying to recover her. We did finally find her, however. Thank you.
From setting up the appt. to the actual service, everything was done professionally and quickly. I would recommend Zerorez to anyone that wants their carpets cleaned... No hassle!
I like that it leaves no residue. Chad did a great job and got out all the spots in the carpet including grease spots. Will always recommend Zerorez to my friends and clients.
I really like your receptionist who schedules jobs. And the owners really rock! Your company is a really incredible organization that works hard to satisfy every customer. This is not a solicited endorsement but a pathetic attempt to brown nose in order to win points for future benefit.
First name removed
Friendly efficient staff, on time, do a good job.
carpets soft and clean- don't develop spots again soon after cleaning
Zerorez employees are extremely professional, do an amazing job, and do not leave until they know you are satisfied with their work. Dramatic difference from the average carpet cleaning.
they kept me informed as to what time they would arrive. he was courteous, and did a great job that is why we call zerorez back for carpet, tile, & apholstery cleaning.
Very professional and excellent results
That it does not use chemcals, but still did a great job cleaning. My carpet looks great!
Was able to schedule next day service. Technicians arrived midmorning; finished before noon. Carpeting looks like new again.
THE PROFESSIONAL WAY APPOINTMENTS ARE HANDLED. THE EXPERT JOB DONE ON RUG CLEANING AND
I REALLY LIKE HOW FAST THEY DRY WITH NO CRUNCHY CRISPY FEEL.
Product worked as advertised
professionalism
pride in their work
diligence in satisfying the customer
We have used Zerorez 4 times in the last 4 yrs. I heard about them on Barry Young's show on KFYI. I tell everyone about them. The results are fantastic! Our carpet is old, but they make it look new. The tech they send is personable, knowledgeable, efficient, and just plain fun!! We are extremely impressed with this company.
Responsive staff to planning. Difficult for me to coordinate, but handled well by staff. Too soon to tell if cleaning will help allergies or if cleaning is experienced by me as clean "er".
the carpet is clean.
Carpet isn't stiff. They cleaned up great. It smells fresh but not obnoxious.
This is the second time I have used your service and both times the people working
the job were very profesional, friendly and did an excellent job. I like the way the carpet feels after cleaning and the fact that there is no oder.
Have more promotions or sales.
good service and envor safe
I did not find it to be any different (did not clean any better) than COIT or Stanley Steamer. The gentleman that came was very nice and did he job well but I still don't see any difference from the others I've used.
Thank you
The price was very reasonable and person who did cleaning was very courteous. We bought a foreclosed condominium and carpets had a lot of stains by pets. But now the carpets feel very fresh and all the stains are gone!
Friendly and efficient service. Quality product.
On time. Very polite and the product cleaned extremely well