What our clients think of us!

The overall service is great.

The two guys that were here were excellent. Your product and workman ship was Great.My carpets have not been that clean in 3yrs since we bought our home.I have already given you name and number to two of my neighbors.

The results were better than I expected but too expensive. Didn't like the upsell for post cleaning treatment. Would appreciate you being upfront with the true cost of your services and not try to upsell.

My floors now look just like they did the day they were installed. Prompt, no guessing about the bills (straightforward) and done within the time allotted. Thank you.

I think the job was fine. The price is a bit higher than the competition.

There is no smell left in the house,with the cleaning solution used. The old dirty water is taken away. Also the cleaning equipment is not cumbersome in the house - a loved the corner protectors.

our carpet always looks better than new and it doesn't make our cat sick.

Your service person was on time and called to let me know how soon he would be there. I didn't have very high expectations for the carpet as it was extremely dirty from the previous owners but when Joe got done it almost looked like new. He was friendly and curtious and explained everything ton me. I was very pleased and would recommend Zerorez to others. Thank You!

I loved, loved, loved the attention to detail and prfessionalism Alan

I didn't feel like the carpet got as clean as it could have. Most of the areas cleaned look pretty good. But, there is an obvious line in one area where you can see the difference in the carpet color. Otherwise the service guy was really nice and business like. I was just hoping the carpet would be just a little cleaner. I guess you could fix it by coming back out for free and redoing the one area.

Your technician estimated my tile square foot area at 925 sq ft for tile and grout cleaning and that it was 80 cents a square foot. I declined the service since it was so expensive. I had another company come out and the actual square footage was 721 square feet. I can only imagine that you have done this gouging of customers several times in the past and that it may be systematic since customers have to rely on your honesty and integrity or lack thereof. To say the least, I am very disappointed that your company would have such a practice of deception. I called you to notify you of this discrepancy and your attitude was that you could care less.

I live how clean the carpets are when the techs are finished

absolutely awful experience. grout is still dirty. dirty grout where it was clean before zerorez. residue from sealing all over floor. some crystals. quoted one price on the phone and than was told it was only for cleaning and not sealing when cleaners came to do the job. was told a certain technician would be available and he was not. was told backspash could be sealed then technician told us that service not available. grout still needs to be cleaned and then sealed. call us to make appointment to remedy this situation.

No harsh chemicals or residue

Find a way to charge less for rooms in which only a fraction of the floor can be cleaned such as small bedrooms etc. Perhaps 2 rooms for the price of one or something along those lines. I recognize the difficulty of this, but it seems exorbitant to pay for two or three 10X12 foot bedrooms when the total floor space actually cleaned is perhaps one third of that.

The process utilized to clean the flooring in our home was great. The look and smell of the carpet after the cleaning is second to none. I have already recommended the Zero Rez product to other friends in the neighborhood. The associate who cleaned our carpet was outstanding, he was friendly, knowledgeable and a hard worker. The perfect combination for an employee who is representing the values and service of any employer.

Carpet was cleaner than with other services, and no odors or soaps.

There is no odor after cleaning, But CLEAN. Personnel are very friendly and have no question very good manners. Nice young guys.

My ten year old carpet came miraculously clean. I could not believe it! Even the very heavy traffic areas look almost as good as new. The carpet feels so clean and fluffy again. Thanks!

Service tech was friendly and thorough.

I have tried many other carpet cleaning companies and I choose Zerorez on purpose every time. I recommend Zerorez to all of my clients as well. No other carpet cleaning company will ever attempt to clean my carpets. Thank you Zerorez.

Results were everything that was expected, timely arrival for appointment, excellent communication from start to finish, excellent closure on invoicing, feedback request, etc.

The guys were great. They seemed to be very willing and cooperative. I will use them again. Lamoine

The technicians were very professional and the work was very well done. I would definitely use it again.

Very open and friendly and honest. Excellent outcome--thank you!!!

My dirty old faded blue 4rooms of carpet NOW look much brighter,the color is back plus they smell clean. I will not need new carpet. Marie Last name removed

Carpet looks Great! Feels even better. No soap or stiffness.

Quick response and professional service. Tech was very knowledgeable and completed all the work in a timely and careful way. Also there were no chemical fumes and surfaces dried very quickly. I ;had tile carpets and upholstered items cleaned and am very satisfied with everything. There was one area rug in a dark room that was difficult to clean and while wet it was difficult to tell if it was completely clean. When it dried I thought maybe an additional cleaning would help. I called and was immediately called back to schedule a follow up appointment to re-clean the rug. Thank you all.

The service was great, the techs were very professional and thoughtful. I felt that the tile pricing was a little high but still worth it.

Job done quickly, quietly, efficiently - carpets were clean and soft after cleaning. Service men were clean, polite and efficient.