Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84342 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 5, 2011 — Rated 0 out of 10 by I.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am waiting this afternoon (Between 2 and 6) for them to return as the spots have not come out and it is looking worse.It is now 5.45 p.m.
I would recommend the workers however as they seemed very efficient. I have already refered you to a friend.

Report a concern   May 5, 2011 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

VERY, VERY,PLEASED WITH THE RESULTS AND YOUR EMPLOYEE WAS VERY FRIENDLY AND C0URTEOUS

Report a concern   May 5, 2011 — Rated 5 out of 10 by H.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought that the technician did a fantastic job, but I was surprised that some carpet areas were "crunchy" (maybe from soap remaining from a prior do-it-yourself cleaning) and the master bath tile floor was actually sticky to the point of tracking footprints and wheelchair tire tracks.

Report a concern   May 4, 2011 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Prompt, efficient, courteous, worker who took care with our baseboards and did a very good job on our tile and carpet.

I am a repeat customer.

Report a concern   May 4, 2011 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Alan was very professional in his demeanor and very kowlegedgeable.

Report a concern   May 3, 2011 — Rated 10 out of 10 by D.E.C. Zerorez Phoenix
What do you like about our products and services?

I like that my carpets are more clean than ever without using harsh chemicals. Your staff is always friendly, professional and do a fabulous job. Your cleaning process does not have a negative impact on the environment. What else could you ask for?

Report a concern   May 3, 2011 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

They did a real good job

Report a concern   May 3, 2011 — Rated 9 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

spots seem to be gone

Report a concern   May 3, 2011 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

We've used Zerorez a couple of times - our "very beige" carpet looks like new and stays clean for quite awhile. We are very pleased with the process and the guys who have come to clean the carpet are full of information and seem to care. Thank you for the excellent service.

Report a concern   May 3, 2011 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

No chemicals and my rugs look so good,

Report a concern   May 2, 2011 — Rated 10 out of 10 by I.S. Zerorez Phoenix
What do you like about our products and services?

The carpets look like new and smell fresh.

Report a concern   May 2, 2011 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Very Professional. Explained what they were doing, gave a demo for the tile. Called before they came and gave an approximate time of arrival, and were on time. Did not rush to finis the job, were very neat. Would highly recommend, also good salesmen.....

Report a concern   May 2, 2011 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you do not use chemicals to clean. I also like that I was able to purchase the product. Great technician. Great Company.

Report a concern   May 2, 2011 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Heard about your company on the nearly famous Barry Young show and I am glad I arranged for ZEROREZ to clean carpets on April 28th. The guys did a great job; the carpets are clean and have no residue. Also had tile cleaned and am very happy with the results. Good work.

Report a concern   May 2, 2011 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The lack of soaps that leave residues. The cleaning also lasts longer.

Report a concern   May 1, 2011 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

Fast drying & stays clean longer than other carpet cleaners I have used.

Report a concern   May 1, 2011 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

The rugs look just beautiful and so much cleaner. I was very satisfied with the service. In past years I have used OxyClean, but I do believe this was much better. Thanks so much.

Report a concern   May 1, 2011 — Rated 10 out of 10 by J.F.D.P. Zerorez Phoenix
What do you like about our products and services?

Very professional.

Report a concern   May 1, 2011 — Rated 9 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

I like the idea of no soaps or cleaners being used on my carpets. This is the first time we have used zerorez. I'll hold final judgement for giving friends a recommendation to use you for couple of months. I want to see how my carpets look then.

Report a concern   May 1, 2011 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Your services are outstanding and your products are the best cleaning product around. Unbelievable how clean and new my carpet looks.

Report a concern   May 1, 2011 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

great service, my carpets are beautiful again!

Report a concern   May 1, 2011 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The service man was very polite and knew the product well. I am very happy with the results.

Report a concern   May 1, 2011 — Rated 7 out of 10 by B.P. Zerorez Phoenix
What could we do to improve?

Th service in our home was excellent and your service person was very professional. My only concern was that in my initial call I mentioned the $129 rate for the first three rooms as advertised that day by Danny Davis on KOY, I was told that rate would be honored. When the bill was emailed to me after the service that rate showed as $149 and when I questioned it, I was told the special had ended in February (I made the appt in early April). Linnie, the person I spoke to on Apr 28th, did speak to the manager and got back to me, telling me that they would honor the $129 rate and refund the difference. It should have been noted at the outset, however.

Report a concern   May 1, 2011 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

service and courtesy of workers and quality of your work

Report a concern   May 1, 2011 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Tech was knowledgeable, friendly and did a great job! Our carpets were completely overdue for cleaning and zerorez was the very best choice.

Report a concern   April 30, 2011 — Rated 8 out of 10 by D.S. Zerorez Phoenix
What could we do to improve?

I have used your service for multiple properties for many years and have always thoroughly likes your technicians. However, the technician I had this past week was not good. He lied to me directly to my face and I felt as though he was trying to upgrade my services and increase my charges. Do they now work on pure commission? The gentleman left a very bad taste in my mouth...

Report a concern   April 30, 2011 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Friendly staff, efficient, job well done!

Report a concern   April 30, 2011 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

How well it cleans and the men who do it.

Report a concern   April 30, 2011 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

The products are earth-friendly and they WORK. The cleaning solution cleans floors, counters, sinks, and even gets stains out of carpets. The people are friendly and go out of their way to be helpful.

Report a concern   April 29, 2011 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Professional people. Clean smelling chemicals, no chemical smell. Good results.


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