Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 3, 2013 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

The carpet looks brand new

Report a concern   May 3, 2013 — Rated 10 out of 10 by Sacha Dasalla Zerorez Phoenix
What do you like about our products and services?

I like that there are no chemicals, its safe for my baby, and price is reasonable.

Report a concern   May 3, 2013 — Rated 10 out of 10 by Chad & Jlynn Wells Zerorez Phoenix
What do you like about our products and services?

The tech showed us the difference in what was clean and dirty carpet. We were blown away at how he was able to get the stains out of our living room carpet. I feel like my daughters can now start crawling! Plus the tech was very friendly and professional. I tell people all the time that we had our carpets cleaned by Zerorez.

Report a concern   May 3, 2013 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

It didn't take as long as other cleaners and dried relatively quickly. Also no odor or feeling of dampness.

Report a concern   May 3, 2013 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Customer service was great!

Report a concern   May 3, 2013 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

great employee who was extremely curteous and very hard working. I love that no chemicals are used. Very professional from start to finish.

Report a concern   May 3, 2013 — Rated 6 out of 10 by D.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

One Spot cleaning did not work, the other ones did, I think one needs a little more attention. Please have Andrew stop by and redu it.
Thank you

Report a concern   May 3, 2013 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

Very prompt, courteous and professional.

Report a concern   May 3, 2013 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

No smell left after cleaning. He worked very hard, was prompt and diligent.

Report a concern   May 3, 2013 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great. Have also used for tile cleanig and it turned out amazing.

Report a concern   May 2, 2013 — Rated 10 out of 10 by Barbara Kuk Zerorez Phoenix
What do you like about our products and services?

I like that they are natural. No chemical, just perfectly pH balanced water. I saw with my own eyes the results and they were amazing! I was also impressed with the powerful system of suction using the service truck motor. Cool.

Report a concern   May 2, 2013 — Rated 5 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price was very high

Report a concern   May 2, 2013 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

You actually clean the carpet. There was no chemical odor. I actually wanted to walk on it barefooted.

Report a concern   May 2, 2013 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

The representative on the phone was helpful in coordinating my carpet cleaning appt with another company I had hired to stretch my carpet. Both appts on the same day ensured that I only had to move my furniture once. The service people were prompt & the job was done quickly. I am very pleased with my clean carpets.

Report a concern   May 2, 2013 — Rated 10 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

Everything was great, certainly will use your services again!

Report a concern   May 2, 2013 — Rated 10 out of 10 by Arlene Cusey Zerorez Phoenix
What do you like about our products and services?

Joel, your carpet cleaning rep., did a great job, was pleasant and courteous and on time.
Thank you and looking forward to the next cleaning. Larry & Arlene Cusey, Casa Grande

Report a concern   May 2, 2013 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Representative was very kind and explained the process to us. Also had us look at the first room he was working in to see how we liked it as that carpet had a bad traffic pattern.

Report a concern   May 2, 2013 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

After cleaning the sparkle was back.

Report a concern   May 2, 2013 — Rated 5 out of 10 by K.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was very unhappy with the way my carpet felt in certain areas. It was very stiff and crunchy and that is why I used your firm as the radio commercials indicated it will not be that way.

Report a concern   May 2, 2013 — Rated 8 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

Your Tech tried a little too hard to up sell me on you products

Report a concern   May 2, 2013 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

All the old spots come out and do not return.

Report a concern   May 2, 2013 — Rated 10 out of 10 by Bret Seek Zerorez Phoenix
What do you like about our products and services?

The professional and courtesy of the carpet tech , the pet stains came out better that expected , and the high ph water really helps clean almost any service my friends and family were amazed how clean the carpet came and how quickly the carpet dried with no residue that attracts dirt

Report a concern   May 2, 2013 — Rated 10 out of 10 by G.F.K. Zerorez Phoenix
What do you like about our products and services?

It made the carpets, other than wear, look like new

Report a concern   May 2, 2013 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

We like the "Green" method of cleaning and the end results. The personnel are very helpful.

Report a concern   May 2, 2013 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

good job by the technician.

Report a concern   May 2, 2013 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The way the carpet is cleaned and the way it looks when the technician is finished

Report a concern   May 1, 2013 — Rated 8 out of 10 by L.T. Zerorez Phoenix
What could we do to improve?

Excellent carpet cleaning (10) on first visit however, on the most recent visit, there was a a large stain (coffee spill) that was left practically untouched and the servicemen did not discuss the fact that it was not improved from their cleaning effort. I am unsatisfied with the second time I had zerorex clean my carpets.

Report a concern   May 1, 2013 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

When you first did the job,there was some discoloration left on a few tiles.
However, after you were contacted about the matter, you returned and did the job to
my satisfaction.

Thanks,

Name removed

Report a concern   May 1, 2013 — Rated 8 out of 10 by T.S. Zerorez Phoenix
What could we do to improve?

Your service was good and your technician was very professional. I just want to see how the carpet looks in a few weeks. I probably would recommend your service, if a friend asks about it.

Report a concern   May 1, 2013 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Fast..careful and thorough
Will call about our tile.
Thanks


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