Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2013 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Very good service and glad I picked Zerorez!

Report a concern   May 10, 2013 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Carpet and rug look great! I wasn't home, but my husband said the guy was very courteous and knowledgeable.

Report a concern   May 9, 2013 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Your product did a great job on our carpet and tile. The associate was very helpful and did a very good job.

Report a concern   May 9, 2013 — Rated 10 out of 10 by Cathy Lea Zerorez Phoenix
What do you like about our products and services?

My carpet and tile look brand new. The technician, Jeremy, was very thorough and friendly and did a great job.

Report a concern   May 9, 2013 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

That they are natural.

Report a concern   May 9, 2013 — Rated 10 out of 10 by C.Q. Zerorez Phoenix
What do you like about our products and services?

Service was on time and the technician was very professional. All the stains came out and it looks almost like a new carpet.

Report a concern   May 9, 2013 — Rated 9 out of 10 by F.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals or soap

Report a concern   May 9, 2013 — Rated 10 out of 10 by Teresa Michels Zerorez Phoenix
What do you like about our products and services?

The service was fantastic. The technician did a great job!

Report a concern   May 9, 2013 — Rated 9 out of 10 by W.W. Zerorez Phoenix
What do you like about our products and services?

Over the years with a pervious carpet cleaner we had to use a scrubber to loosen the dirt and grime. The ZeroRez process didn't require that. I was impressed.
I vacuumed the carpet prior to the ZeroRez cleaning process and again after the carpet dried. I pulled very little lint and 90% of the contents of the vacuum was very fine sand.
I am now waiting to see if the carpet attracts dirt like all of the previous carpet I had after the first cleaning.

Report a concern   May 9, 2013 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

I was very impressed that you would come back and redo a room I felt needed extra attention. All of your technicians were extremely professional and friendly. Thank you!

Report a concern   May 9, 2013 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I like the idea of no soaps. The carpet has never felt so clean.

Report a concern   May 9, 2013 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   May 8, 2013 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Very professional and polite person who came to home. Carpets dried quickly, were clean and did not dry stiff.

Report a concern   May 8, 2013 — Rated 10 out of 10 by J.J.G. Zerorez Phoenix
What do you like about our products and services?

Professional staff throughout, timeliness, and good work.

Report a concern   May 8, 2013 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Technician was thorough and patient. Did an AMAZING job on my carpets and floor mats in my car.

Report a concern   May 8, 2013 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

I thought Josh was a very professional and courteous young man. I have a small older rug in my study and he made it look like new. He made sure to do a spot test first tho' so the colors wouldn't run.

My master bedroom and guest room rugs look awesome.
I will definitely use you again next year.
First name removed Katzmann

Report a concern   May 8, 2013 — Rated 6 out of 10 by E.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You were professional and did a good job but your prices are a bit high and I had to move every single piece of furniture, (no exceptions). Some of my friends saw your work but we are in the senior catagory and moving all the furniture is a bit much. My area rugs look wonderful.

Report a concern   May 8, 2013 — Rated 9 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I like that you do not use chemicals to treat the carpet and the end result is fabulous!

Report a concern   May 8, 2013 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Technicians were prompt and competent. Carpets and rugs looked very good. I appreciate
your dress code--clean and neat.

Report a concern   May 8, 2013 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

I have been using zeroes for many years and have recommended you many times.

Report a concern   May 8, 2013 — Rated 9 out of 10 by Robert Williams Zerorez Phoenix
What do you like about our products and services?

Quality work and Customer service.

Report a concern   May 7, 2013 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Very friendly service and so impressed with how clean the carpets were after cleaning!

Report a concern   May 7, 2013 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Carpets were dry in about 4 hours and Ken was the best at his job of anyone I have ever had clean my carpets. He should be commended and I will definetly recommend your company and Ken to anyone.

Report a concern   May 6, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Easy to make an appt. all personnel were knowledgeable, friendly, courteous & professional. There was no chemical smell & the carpeting dried within a few hours. None of the previous spots returned after the carpeting dried

Report a concern   May 6, 2013 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

The tech was professional and very polite. Carpet & tile look amazing

Report a concern   May 6, 2013 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

My black leathery couch is now white and fluffy... enough said. :)

Report a concern   May 6, 2013 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

no smell

Report a concern   May 6, 2013 — Rated 9 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

kirby lacey did a great job . tile looks great and the carpet look real good (but w/ carpet you need to wait a week or so to make sure that grime does not reappear.kirby is a hard worker and is an employee you don't want to lose. Name removed

Report a concern   May 6, 2013 — Rated 10 out of 10 by Keith Evans Zerorez Phoenix
What do you like about our products and services?

I like the fact that your cleaning products are all natural. The technician was very professional and explained the process before he started. He was thorough, friendly and efficient. It was quite amazing to watch him clean the tile and grout and how well the equipment worked. I am very happy with the way my tile turned out, the grout looks like brand new again. Thank you for such a great job! I will definitely use your company again.

Report a concern   May 6, 2013 — Rated 8 out of 10 by K.G. Zerorez Phoenix
What could we do to improve?

Provide a stain remover, or suggestions on how to remove stains. Actually I found one on the internet


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