Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 6, 2013 — Rated 10 out of 10 by Sue Haase Zerorez Phoenix
What do you like about our products and services?

service technican was knowledgeable and the system seems to be very efective.

Report a concern   May 6, 2013 — Rated 9 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

We have animals so the products are safe for our animals and Albert worked at cleaning our couches and our carpet. he was very professional.

Report a concern   May 6, 2013 — Rated 10 out of 10 by Kay Moler Zerorez Phoenix
What do you like about our products and services?

Very professional, considerate, organized

Report a concern   May 6, 2013 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Joel was great! I will request him next time, office needs to explain the environmental fee at the time of contact, no surprises that way...

Report a concern   May 5, 2013 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Very good job and service was excellent

Report a concern   May 5, 2013 — Rated 10 out of 10 by Heather Lass Zerorez Phoenix
What do you like about our products and services?

My carpet and tile looked brand new immediately! I love the fact that no chemicals were used to clean too, leaving nothing behind on my floors.

Report a concern   May 5, 2013 — Rated 9 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use solvents other than water, and the way the carpet felt when dry. I thought that your technician Albert Gutierrez did a very good job.

Report a concern   May 5, 2013 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Tony was very thorough, and didn't hesitate for a moment when I changed my mind and added the rooms upstairs to the project. I now wish I had included the spare bedroom because the other carpets are SO much cleaner. I utilized your services after hearing the ads on KOOL and am glad I did. Thank you for great service.

Report a concern   May 5, 2013 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

the serviceman Kirby was very professional and knowledgeable about the process and the products.

Report a concern   May 5, 2013 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Very nice look forward having you back soon

Report a concern   May 5, 2013 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

All natural, no chemicals.

Report a concern   May 5, 2013 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Green and the carpets are very clean and stay clean

Report a concern   May 5, 2013 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

They dida great job on my grout

Report a concern   May 5, 2013 — Rated 8 out of 10 by T.H. Zerorez Phoenix
What could we do to improve?

Price.

Report a concern   May 5, 2013 — Rated 10 out of 10 by Kathy Messinger Zerorez Phoenix
What do you like about our products and services?

The serviceman was very professional and friendly. He was very neat about everything and made sure he put guards up around the corners. After we wrote the check he asked to see a drivers license. I took mine out and then asked if you gave a military discount and he said yes! I showed him my military ID card and got a 10% discount! We love companies that honor their military Thanks!

Report a concern   May 5, 2013 — Rated 1 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I chose zerorez specifically for the zero residue promise. After having the tile and grout cleaned there was a white chalky film over half of the grout lines on my floor. I was on my hands and knees scrubbing grout and mopping floors which is exactly what I wanted to avoid by having the floor professionally cleaned. I do not feel that my 242.00 was money well spent.

Report a concern   May 5, 2013 — Rated 10 out of 10 by Brian Kothlow Zerorez Phoenix
What do you like about our products and services?

It did the job

Report a concern   May 5, 2013 — Rated 9 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

clean smell. prompt arrival for cleaning. friendly tech.

Report a concern   May 5, 2013 — Rated 9 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I like the fact there are minimal chemicals. Staff are very polite and professional.

Report a concern   May 5, 2013 — Rated 5 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Never received a confirmation call. had to call you.

Report a concern   May 5, 2013 — Rated 10 out of 10 by Daniel Bowles Zerorez Phoenix
What do you like about our products and services?

Thorough, professional, prompt, and courteous. The products do exactly what the technician says they'll do!

Report a concern   May 4, 2013 — Rated 6 out of 10 by D.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was not too careful with the hoses across the threshold. Also, small rug appears a little "chewed" on one side.

Report a concern   May 4, 2013 — Rated 10 out of 10 by Lynne Dekarske Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals or bleach. Kirby was awsome too. Explained the product and was curteous, knowledgeable and friendly.

Report a concern   May 4, 2013 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

The service tech. was fantastic!

Report a concern   May 4, 2013 — Rated 4 out of 10 by C.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I just thought for the money I paid Service was good but I saw the stains still there.The guy said they would come up no problem I still see all of them, and the carpet was just done Dissapointed about that. The guy was very nice

Report a concern   May 4, 2013 — Rated 10 out of 10 by Linda Francis Zerorez Phoenix
What do you like about our products and services?

chemical free and safe for pets,people, and the environment

Report a concern   May 4, 2013 — Rated 10 out of 10 by Dustin Gorsky Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals are used on the carpets. It makes me feel that Zerorez cares for the environment and their techniques will not harm my pets either.

Report a concern   May 4, 2013 — Rated 10 out of 10 by Cheryl Mazzacane Zerorez Phoenix
What do you like about our products and services?

My carpets are still very clean! The customer service is awesome! The technicians are friendly and professional.

Report a concern   May 4, 2013 — Rated 8 out of 10 by L.S. Zerorez Phoenix
What could we do to improve?

You are the first carpet cleaner I have ever used in 45 years that didn't move furniture or ESPECIALLY do the vacuuming. Every other time, they had a heavy duty commercial vacuum cleaner and did it themselves. The service guy was great, and my carpet looks and feels wonderful; tIme will tell if it will stay clean as promised. I am happy to be acquainted with your company. The demo done on my tile is amazing. Hopefully I can get that done soon. thanks you, Linda smith

Report a concern   May 4, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Prompt & efficient.


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