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based on 86646 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Natural product...no soap residue. Prompt, efficient service. Eric was so very kind and polite. Thank you! Maybe he should clean JohnJay's carpet next time, they might invite him to dinner. :)
professionalism, thoroughness and results from your cleaning.
The carpets dry quicker than other carpet cleaning services I have used and look much cleaner
The carpet looked amazing when the job was finished. With the additional cost for large stairs and protectant it ended up being about $150. More. The gentleman who came to clean our house was very pleasant.
Your employee CJ was absolutely fantastic. He was not pushy, new what my time frame was and did a remarkable job. If he would ever leave your company I would find out who he now works for and go to them. Great service and my carpets look great.
I like that they don't involve chemicals. Your technicians are informed, helpful and seem to like their jobs.
Friendly service and timely; however, cost for upholstery is VERY expensive. I also noted a bad smell from upholstery.
The service and communication was exceptional. I was surprised at how knowledgeable the tech was and how thorough he was about getting the job done. He also explained the nature of the carpet and also knew alot about the services and products he was selling.
I was impressed with how your representative tried his best to make our rugs and tile look their best.
Product is great and service is great. Technician was very very good
Jeff did an excellent job on our carpets. Excellent customer service!
THEY ARE CHEMICAL FREE AND DON'T SMELL BAD AND THEY AREN'T HARMFUL TO MY CAT.
the empowered water. Its great.
It is clean and dry very quickly and tech wad very professional. Casey was his name, thank you
I WAS VERY PLEASED WITH TYLERS SERVICE ON FRIDAY NOVEMBER 1. I WOULD RECCOMEND HIM AND YOUR COMPANY TO ALL MY FRIENDS AND ALL WHOM I TALK WITH.
smells so clean and no stickey feeling after carpet ha dried.Very nice guy---Troy?----informed me of everything including the prices.had super results !!
This is the best product I have ever used. I purchased a jug of the empowered water early summer when Zerorez cleaned my carpets and tile floors. I have 3 dogs and you could not tell there was ever a dog in the house. I use the empowered water to clean my windows, mirrors, countertops and just about everything in my house. I absolutely love it!! This past Friday (11/01/2013) I had zerorez come out to clean my sectional and kitchen chairs. I am very happy with the results. I will not use any other carpet cleaning company other than Zerorez.
Very polite, carpet was soft not crunchy when finished. Really got an amazing amount of dirt out.
Only some of the spots came out and some of the rooms still smell, while others don't. The technician also charged $15 more than what I was told without any services being added. Your coupon stated the rooms would be pretreated and sanitized and I don't feel that happened. I would like the rooms redone.
Your product gets the pet smell out and no other carpet cleaner has done that. Plus the techs really are polite and do a great job
The empowered water is an excellent cleaning solution. Also, I bought a 5 gallon jug of this and the sprayer but the sprayer is missing the blue cap so it is not working. Could I get someone to drop off the blue tip? Call me at Phone number removed to get new address as we just moved from the house your technician worked on. Thank you.
Everything went smoothly and my carpets look amazing.
Cost, I think $160. for the two small carpeted Bedrooms was excessive, and charging an additional $10 for a tiny closet in the master bath area.
The best tile and carpet cleaning services i have ever used !
It was the first time I ever used your company. I felt that the gentalman that came to my home was very proffessional and very smart about the company. He did a fantanstic job. I didn't think that the dirt in my tile floors would ever come clean. Even though I clean my floors on a regular basis. They look so good now and I am very happy. I have already recommend ZEROERZ to 2 other people that I know.
I do work in the public a will be able to recommend them to even more people. Thank you so much!!!!
Robin H.
I was really impressed with the technician and his knowledge of the system and his phenomenal way of being sure I was completely informed an all that he was doing. His professionalism was beyond compare. My husband and I are pretty tough to please as were are very much "ocd" when it comes to cleanliness. The carpets have been restored to next to new condition!! We are so happy with ZEROREZ
Professional and thorough.
Your Zeroez employee was professional, knowledgeable, and did a good job cleaning our carpet within the time frame promised. Good job at a fair price.
My family room carpet, rug and the tile floor look great. The technician was very professional, knowledgeable about your product and services. He worked hard on cleaning the floors. It was more expensive than I had planned on, but it does look good.
Thank you,
Name removed
P.S. The person who took the information over the phone when I made my appointment, got my name entirely wrong. He/She wrote down Shelly, but my name is First name removed and I spelled it a couple of times.