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based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was impressed by everyone I dealt with at Zerorez...from the first phone call, talking with the person who set my appointment and gave me a very good idea what to expect in regards to their process & costs...to the technician (Bronson) was very knowledgeable about what he could do for us. He didn't try to oversell or surprise us with any extra fees, he just presented options that were completely up to our choice. He was efficient & precise in his task of cleaning things up. My carpets look fantastic! Almost like new, considering their age, & I am so happy I called Zerorez to clean my carpets. I will call them again, when I am ready for the next cleaning!
green cleaning
got out the stains
]] Carpet is very clean. Beyond my expectations. Cannot read technicians name. He was courteous, helpful. Thank you.
Joy
All upfront pricing no pressure up. Selling
The service was outstanding. Ryan Morris was very professional and very kind. The products were definitely tops. Our carpeting all looked brand new when he finished. We are very pleased and thankful for both the service technician and the products used. This included the master bedroom, living room, dining room, 3 small stairs and an area rug in the family room. The rooms were first pretreated, then cleaned, and lastly sanitized.
Fast friendly knowledgable on time the best service I have ever had ill never call Stanley steamer again
Mitch and Casey did a fine job and did a good job looking out for my house.
Like the great customer service. Work done is FANTASTIC.
The technicians are clean,careful,pleasant and efficient, leaving the job "well done"!
Our carpets look great and your employees are extremely knowledgeable and skilled.
The service was great,thx cj
CARPETS WERE CLEAN!
Arrived on time. Technician was courteous and explained the cleaning process. Listened to my concerns and I love the way carpet turned out. Even got out the stins in the 'cat' room.
the pricing needs to be more specific----not up to just one employee in the field----just his opinion---I feel ripped off on the last visit---before I have been treated very fairly
No soap used and looks great
I really think the carpets looked cleaner than using previous more traditional carpet cleaning. Very impressed.
No rez, sanitizes, cleans well, knowledgable, courteous service people. Wasn't really happy with all the upselling going on, but I understand your marketing techniques.
Didn't make the carpet feel stiff.
I want the fresh smell of a clean carpet. Since there are no chemicals, my carpets didn't smell fresh after the cleaning.
Great product and service, I would highly recommend.
Very freindly, was super nice to my very inquizative son. My carpet came out looking great and just as soft as when we first got it.
the technician Ken was very thorough and personable. I heard of Zerorez on talk radio and like the idea of no soap or chemicals...
I so appreciated you coming back to my home and recleaning my carpet. I am very happy with it now.
carpet just didn't get as clean as I had hoped
the technician that cleaned our carpets was VERY nice. HOWEVER, after the carpet dried we were left with a large, crusty orange stain in the middle of our living room that wasn't there before. is there any way you can come back and try to get rid of it? also, i have new plants out front that were accidentally smashed by your cleaning hose so if you DO come back, could you be a little more careful? thank you.
I liked the fact that it dried so quick and Ryan was such a nice guy.
The technician did very nice job. Also it would of been nice to have received business cards so I could pass out to friends and family. Thanks again for a great job.
Your technicians did a great job on my carpet and tile. I like the fact that you don't use chemicals.

The tech we had was very professional and informative