Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 18, 2013 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The tech we had was very professional and informative

Report a concern   May 18, 2013 — Rated 10 out of 10 by Kari Schad Zerorez Phoenix
What do you like about our products and services?

I was impressed by everyone I dealt with at Zerorez...from the first phone call, talking with the person who set my appointment and gave me a very good idea what to expect in regards to their process & costs...to the technician (Bronson) was very knowledgeable about what he could do for us. He didn't try to oversell or surprise us with any extra fees, he just presented options that were completely up to our choice. He was efficient & precise in his task of cleaning things up. My carpets look fantastic! Almost like new, considering their age, & I am so happy I called Zerorez to clean my carpets. I will call them again, when I am ready for the next cleaning!

Report a concern   May 18, 2013 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

green cleaning
got out the stains

Report a concern   May 17, 2013 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

]] Carpet is very clean. Beyond my expectations. Cannot read technicians name. He was courteous, helpful. Thank you.
Joy

Report a concern   May 17, 2013 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

All upfront pricing no pressure up. Selling

Report a concern   May 17, 2013 — Rated 10 out of 10 by Sandra Rogers. Zerorez Phoenix
What do you like about our products and services?

The service was outstanding. Ryan Morris was very professional and very kind. The products were definitely tops. Our carpeting all looked brand new when he finished. We are very pleased and thankful for both the service technician and the products used. This included the master bedroom, living room, dining room, 3 small stairs and an area rug in the family room. The rooms were first pretreated, then cleaned, and lastly sanitized.

Report a concern   May 17, 2013 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Fast friendly knowledgable on time the best service I have ever had ill never call Stanley steamer again

Report a concern   May 17, 2013 — Rated 9 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Mitch and Casey did a fine job and did a good job looking out for my house.

Report a concern   May 17, 2013 — Rated 10 out of 10 by Julie Johnson Zerorez Phoenix
What do you like about our products and services?

Like the great customer service. Work done is FANTASTIC.

Report a concern   May 17, 2013 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The technicians are clean,careful,pleasant and efficient, leaving the job "well done"!

Report a concern   May 17, 2013 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Our carpets look great and your employees are extremely knowledgeable and skilled.

Report a concern   May 17, 2013 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The service was great,thx cj

Report a concern   May 17, 2013 — Rated 9 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

CARPETS WERE CLEAN!

Report a concern   May 17, 2013 — Rated 8 out of 10 by K.R. Zerorez Phoenix
What could we do to improve?

Lower your prices!

Report a concern   May 17, 2013 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Arrived on time. Technician was courteous and explained the cleaning process. Listened to my concerns and I love the way carpet turned out. Even got out the stins in the 'cat' room.

Report a concern   May 16, 2013 — Rated 7 out of 10 by G.M. Zerorez Phoenix
What could we do to improve?

the pricing needs to be more specific----not up to just one employee in the field----just his opinion---I feel ripped off on the last visit---before I have been treated very fairly

Report a concern   May 16, 2013 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

No soap used and looks great

Report a concern   May 16, 2013 — Rated 9 out of 10 by Eric Little Zerorez Phoenix
What do you like about our products and services?

I really think the carpets looked cleaner than using previous more traditional carpet cleaning. Very impressed.

Report a concern   May 16, 2013 — Rated 9 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

No rez, sanitizes, cleans well, knowledgable, courteous service people. Wasn't really happy with all the upselling going on, but I understand your marketing techniques.

Report a concern   May 16, 2013 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Didn't make the carpet feel stiff.

Report a concern   May 16, 2013 — Rated 8 out of 10 by S.L. Zerorez Phoenix
What could we do to improve?

I want the fresh smell of a clean carpet. Since there are no chemicals, my carpets didn't smell fresh after the cleaning.

Report a concern   May 16, 2013 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Great product and service, I would highly recommend.

Report a concern   May 16, 2013 — Rated 10 out of 10 by Shane Beck Zerorez Phoenix
What do you like about our products and services?

Very freindly, was super nice to my very inquizative son. My carpet came out looking great and just as soft as when we first got it.

Report a concern   May 15, 2013 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

the technician Ken was very thorough and personable. I heard of Zerorez on talk radio and like the idea of no soap or chemicals...

Report a concern   May 15, 2013 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I so appreciated you coming back to my home and recleaning my carpet. I am very happy with it now.

Report a concern   May 15, 2013 — Rated 6 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

carpet just didn't get as clean as I had hoped

Report a concern   May 15, 2013 — Rated 5 out of 10 by S.I. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

the technician that cleaned our carpets was VERY nice. HOWEVER, after the carpet dried we were left with a large, crusty orange stain in the middle of our living room that wasn't there before. is there any way you can come back and try to get rid of it? also, i have new plants out front that were accidentally smashed by your cleaning hose so if you DO come back, could you be a little more careful? thank you.

Report a concern   May 15, 2013 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

I liked the fact that it dried so quick and Ryan was such a nice guy.

Report a concern   May 15, 2013 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

The technician did very nice job. Also it would of been nice to have received business cards so I could pass out to friends and family. Thanks again for a great job.

Report a concern   May 15, 2013 — Rated 10 out of 10 by H.T. Zerorez Phoenix
What do you like about our products and services?

Your technicians did a great job on my carpet and tile. I like the fact that you don't use chemicals.


Privacy Policy