- Phone: (480) 507-2419
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based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love that you are a Green company with Green products. The Empowered water is amazing at cleaning.
Responsive, professional, great results
Even on pet stains
The first time I uesed you the work was awesome. This last time, I wasn't arround and who knows if the guy did anything. I couldn't tell. It looked worse after than before. The grout had a white crap all in it.
He showed up after 6 p.m. It was a Friday night and since I wasn't hanging around to watch, it looks as if he just sprayed crap all over the tile and carpet and left. Everything still looked the same as far as the condition. The only difference was the smell and their is now white crap up in my grout.
Chemical free. Our technician, Norm was very nice and did a fantastic job. Our carpets look brand new!
We had our tile cleaned and they turned out very nice except after the tile and grout completely dried I noticed that the tile was beautiful and clean but the grout is still dirty. Maybe the machine you use doesn't clean grout. I should have asked when I made the appointment. I was just assuming that the grout gets cleaned along with the tile. I will have to call someone to come clean our grout or clean it myself but I paid extra to get the grout sealed. Is the grout suppose to come clean with your tile cleaning? Just so I know for future use. Would love to hear back. Thank you. Name removed
Very good end product. Carpet looks new. Friendly service - Albert and Mitchell were open and courteous.
Both gentlemen were courteous, professional and had great sense of humor. They worked well together and finished the work in a timely manner. We really appreciate the product Zerorez has to offer. As Real Estate Professionals it is difficult to recommended reliable trades. Zerorez has always delivered the excellent work we have bragged about to our client.
Sincerely,
Trisha Last name removed
Re/Max at the Village
Phone number removed
Email address removed
Fax Phone number removed
Both gentlemen were courteous, professional and had great sense of humor. They worked well together and finished the work in a timely manner. We really appreciate the product Zerorez has to offer. As Real Estate Professionals it is difficult to recommended reliable trades. Zerorez has always delivered the excellent work we have bragged about to our client.
Sincerely,
Trisha Last name removed
Re/Max at the Village
Phone number removed
Email address removed
Fax Phone number removed
Friendly and unobtrusive service. Because of my particular house layout I didn't need everything that the "deal" offered. So the tech made the decision to help even out the cost and service and did a great job! We couldn't be happier with the work that was done. Thank you very much.
Technician was very informative, and professional. Carpet looks and feels great.
Thank you
The tile looked cleaner. The grout really looked better. The man was very friendly and helpful..I would recommend Zerorez and have to all my friends.
Did a very good job being careful in my home. Tech was very professional looking and acting. Carpet lookes better. Sent 1st survey and got a call back right away. Some areas of carpet not very clean. Spoke to Rae and had tech come back out and redo. Very glad I did. Carpet was much cleaner. Great customer service. Listened actively and most concerned about me being satisfied. Very fair price also. Looks like you have a new customer. Thanks again Rae and Daniel Seville.
The carpet comes out really nice looking and the guys that did the work, worked really hard to get it clean and looking beautiful, which I appreciate.
Service is outstanding every single time!! The technicians go the extra mile to please.
Extremely friendly service people and carpet feels amazingly soft after cleaning. The grout in my tile looks like brand new!
Thwy were early and very effecient.
THE CLEAN CARPET FEELS SO SOFT THAT I THOUGH I HAD NEW CARPET INSTALLED. I HAD THE REST OF HOUSE CLEANED ALONG WITH THE 3 ROOM SPEICAL. YOUR TECH DANIEL WAS VERY GOOD AND I WOULD LIKE HIM BACK THE NEXT I NEED A CLEANING. THANK YOU VERY MUCH FOR THE VERY CLEAN CARPET.
great customer service
fast drying time, no crunchy feel!
Staff is professional, friendly and work hard to produce great results. very happy with final results on grout cleaning.
The no chemicals and no smell.
Your employees were polite and they were up front about the charges
But didnt try to push a sell once I said no. They were very quick and did
A wonderful job. The only down fall is that there are a few dark spots
That maybe from the spot cleaner solution. Other than that it was perfect.
I ve already referred a friend!
Thank you.
Your technicians are polite, and on time, and efficient. Your services are wonderful
The lack of chemicals/detergents in your cleaning process is a plus.
I'd also like to commend the service technician that did the work. He was early for the appointment, efficient in his work and interested in seeing that I was completely satisfied with the cleaning.
There are no chemicals and it is pet friendly.
Your product is great. It does not leave any odor except one that can only be described as clean. Your personnel are not only courteous, they are knowledgeable, friendly and definetly hard working. We live in an old established neighborhood and we see trucks for other services that visit the same houses year after year. The only service that we have seen changed is that of our plumber. Now about 5 other homes use their services, but it did not happen over night. We have lived in the same house since 1976. As you can see it is a stable community. I will, however, mention your service whenever the opportuity arises.
The thorough job they did. The fact that they measured all areas to be cleaned and sealed and had my price ready for me before they ever began the actual cleaning.
Tile needs to be completely dried, there was an area I did not see until next day, white chalky debri and baseboard warped and pulled away from wall,
Carpets looked good.
Not sure why my house water was used to go into your truck!
quick, efficient service and the carpet looked great when the tech finished. He was courteous, professional and punctual
The Tech was very helpful and knowledgeable about the products.