Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 4, 2013 — Rated 10 out of 10 by Ameri-Park RV Whitney Jurjevich Zerorez Phoenix
What do you like about our products and services?

The cleaning system, how well it works, and the feel of the carpet afterwards.

Report a concern   June 4, 2013 — Rated 10 out of 10 by Michael Taube Zerorez Phoenix
What do you like about our products and services?

technician was professional, knowledgeable, and did a fantastic job. I'm very satisfied with his work.

Report a concern   June 4, 2013 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

The tech arrived on time. Explained very well what was needed to be done (pet stains) and the cost of the treatment in easy to understand terms. My carpet looks and feels fantastic

Report a concern   June 4, 2013 — Rated 10 out of 10 by Brian Weaver Zerorez Phoenix
What do you like about our products and services?

tech was very helpful and efficient. he also gave me great suggestions to help make the carpet last longer.

Report a concern   June 4, 2013 — Rated 10 out of 10 by Kathy Hawkins Zerorez Phoenix
What do you like about our products and services?

I really loved the technician - you could tell he cared about me as a customer and the job he did. The carpets looked great.

Report a concern   June 4, 2013 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

In fact, I already have recommended you. Brian did a great job. Carpet looks new again.

Report a concern   June 4, 2013 — Rated 8 out of 10 by H.C. Zerorez Phoenix
What could we do to improve?

make the customer aware that the carpets may have a stiff feeling once they have dried. We have used Zerorez in the past and didn't have the stiff/crunchy feeling in the times past, but I did on this service. The customer service rep who called me to inquire about my somewhat dissatisfaction educated me on why the carpet felt stiff this time. (carpets weren't raked because carpet protectant was applied this time.)

Report a concern   June 4, 2013 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Carpet looks so clean!!!

Report a concern   June 4, 2013 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

I love that is is non-toxic, and it got out pet stains and ink stains that had set in for months. Very pleased with the result, and the professionalism of your technician.

Report a concern   June 4, 2013 — Rated 10 out of 10 by Doreen Galligan Zerorez Phoenix
What do you like about our products and services?

Fast, efficient & friendly!

Report a concern   June 4, 2013 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

The employee who came out was very nice and the cleaning process is great and doesn't leave excess moisture in fabric. I've used their service twice now.

Report a concern   June 4, 2013 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

The carpet looks brand new. The tech was on time. I needed the appointment within a couple of days and you were able to do that!!!

Report a concern   June 4, 2013 — Rated 6 out of 10 by W.S.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have stripes in the middle of a dirty area, which would mean to me that this area could be cleaned. Not happy on the job done. Everything else was top notch.

Report a concern   June 4, 2013 — Rated 10 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

Green clean & excellent service

Report a concern   June 4, 2013 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The quality of the product/service...how effective it is at getting out stains and dirt. Also, you stand behind your guarantee and your technicians were great, very kind and extremely helpful.

Report a concern   June 3, 2013 — Rated 10 out of 10 by Sharon Cortright Zerorez Phoenix
What do you like about our products and services?

zerorez is awesome. Knowing I don't have chemicals and residue in my carpet makes me a happy lady. Carpet looks gorgeous and the young man who came out was very professional.

Report a concern   June 3, 2013 — Rated 10 out of 10 by Justin Swanson Zerorez Phoenix
What do you like about our products and services?

great customer service, great work, carpets are clean and feel amazing.

Report a concern   June 3, 2013 — Rated 10 out of 10 by Louise Navarro Zerorez Phoenix
What do you like about our products and services?

I like the product because it doesn't leave any residue. Services have always been great; very professional.

Report a concern   May 31, 2013 — Rated 9 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

The time commitment of the technician was at our home for 4 hours more time then any other company has spent.

Report a concern   May 31, 2013 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Always friendly, you always do a great job with no chemicals.

Report a concern   May 31, 2013 — Rated 9 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Spots completely removed.

Report a concern   May 31, 2013 — Rated 9 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

The ech was friendly and very informative. It was a very positive experience!

Report a concern   May 31, 2013 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

professional and showed results

Report a concern   May 31, 2013 — Rated 9 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Carpets came out very nice.

Report a concern   May 31, 2013 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

My carpets and tile look amazing.

Report a concern   May 30, 2013 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Prompt, professional and did a great job cleaning the carpets

Report a concern   May 30, 2013 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

I'm very impressed with & grateful for the soil repelant that I agreed to have put on the highest traffic areas of our newly cleaned carpets - I had forgotten all about it until I spilled a little milk on the carpet. I stared at it for a moment thinking it was odd that the milk was just sitting on top of the fibers until I shook myself into action & grabbed a towel to blot up the spill. Then I remembered that I'd had the protectant coat put on. Wow! That was something to see that work. I'm sure glad the technician talked me into putting it on the carpet!

Report a concern   May 30, 2013 — Rated 7 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

Everything was clean and fresh. The technician was nice and professional. I just didn't like the feel of the "crunchy" carpet directly afterwards.

Report a concern   May 30, 2013 — Rated 9 out of 10 by M.A.W. Zerorez Phoenix
What do you like about our products and services?

Prompt and effective.

Report a concern   May 29, 2013 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

When the technician finished cleaning, my carpet was very clean. I would refer your company to a friend or business associate.
Thank you.


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