Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2013 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Non-toxic products; appointment was scheduled very quickly; courteous techs.

Report a concern   June 7, 2013 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Our carpet looked like new! Even my husband was impressed! Excellent customer service!

Report a concern   June 7, 2013 — Rated 10 out of 10 by Marji Dickson Zerorez Phoenix
What do you like about our products and services?

Very happy with the entire process. The gentleman who did the work did a great job and was very nice and respectful. Carpets are fresh and clean and completely dry in a few hours.

Report a concern   June 7, 2013 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

The results were excellent

Report a concern   June 7, 2013 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

I liked the rep that came out.

Report a concern   June 7, 2013 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

I like the fact there are no chemicals used. I liked that the carpet was not so stiff as it has been in the past with chemical cleaning companies I've used. Pricing is a little high but I'm happy with the results and also the technician was very polite and professional.

Report a concern   June 7, 2013 — Rated 8 out of 10 by J.L. Zerorez Phoenix
What could we do to improve?

GREAT JOB, LITTLE SPENDY

Report a concern   June 7, 2013 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

I could not open the invoice in my email account. Can't you just attach it as a PDF?

Report a concern   June 7, 2013 — Rated 10 out of 10 by Diane Schroeder Zerorez Phoenix
What do you like about our products and services?

The carpets were cleaned thoroughly with no problems and the technician was very helpful and pleasant to have in my home.

Report a concern   June 7, 2013 — Rated 9 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

Environmentally safe and quick drying.

Report a concern   June 7, 2013 — Rated 10 out of 10 by Darlene Dickerson Zerorez Phoenix
What do you like about our products and services?

great Teck

Report a concern   June 6, 2013 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

clean dry

Report a concern   June 6, 2013 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Your process works great. I was really surprised at how clean you got my carpet. It's been a month and none of the old stains have returned like I've seen happen with other cleanings. The gentleman you sent out was very pleasant. Great customer service. On schedule, came when you promised. Just all around great service. Often times thats hard to find. I have already bragged to friends about what a great service we've received. Thank you!

Report a concern   June 6, 2013 — Rated 8 out of 10 by D.W. Zerorez Phoenix
What could we do to improve?

Your good I just dont't think your as good as you say and next time I will shop around and use you only if the price is right.

Report a concern   June 6, 2013 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Professional, personable, neat, careful, considerate.

Report a concern   June 6, 2013 — Rated 8 out of 10 by C.L. Zerorez Phoenix
What could we do to improve?

I have no complaints about the service I received from this company. The person who cleaned my carpet went above and beyond my expectations in this regard. I am happy with the entire experience. However before recommending them to anyone else I would advise them of the additional enviornmental fee.
No recommendations for improvement. Very pleasant experience over all.
CCL

Report a concern   June 6, 2013 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Service tech. was honest, and knowledgable.
Carpet felt and looked clean.

Report a concern   June 6, 2013 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

No chemicals, dries quickly, makes the carpet look like new.

Report a concern   June 6, 2013 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Great representative came to the house, polite.

Report a concern   June 6, 2013 — Rated 7 out of 10 by D.D. Zerorez Phoenix
What could we do to improve?

You were prompt and did a good job.
I have referred you to a medical office.

Report a concern   June 6, 2013 — Rated 9 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

My carpet professional, Ken, was very polite and knowledgable. I loved how my carpets look and feel!

Report a concern   June 6, 2013 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service, great results

Report a concern   June 5, 2013 — Rated 9 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Clean and effective.

Report a concern   June 5, 2013 — Rated 10 out of 10 by F.M. Zerorez Phoenix
What do you like about our products and services?

The Technician WasPolite And Professional. He Did A Very Good Job.

Report a concern   June 5, 2013 — Rated 10 out of 10 by David Godwin Zerorez Phoenix
What do you like about our products and services?

the service was great and the technician was very friendly and did an excellent job on the carpets

Report a concern   June 5, 2013 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

I like the fact that it is completely clean.
I am familiar with alkaline water and its amazing things.
I like the fact you use only a citrus product for pre treating and you don't use any chemicals in the cleaning process at all.
Jonathan Shields was very professional and a pleasure to have in our home. He believes in the product and therefore is a great spokesperson for Zerorez.
I am so glad I choose Zerorez.

Report a concern   June 5, 2013 — Rated 10 out of 10 by Pete Cooper Zerorez Phoenix
What do you like about our products and services?

My carpets have never looked so clean after being treated by other companies. Frankly I was shocked how well they turned out. I have already started recommending them to family and friends.

Report a concern   June 5, 2013 — Rated 9 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

Employees were well trained and able to do their jobs.

Report a concern   June 5, 2013 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

it works!!

Report a concern   June 5, 2013 — Rated 2 out of 10 by M.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Cost is too high


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