Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 15, 2013 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

final results

Report a concern   May 15, 2013 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

The end result. The competent and friendly service. I have used your services for the last 6 years and have always been very satisfied.

Report a concern   May 15, 2013 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

whats not to like? spectacular results!!

Report a concern   May 14, 2013 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

The customer service of the technician (Brian). He did a wonderful job and in record time.

Report a concern   May 14, 2013 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

reliable results; friendly and professional staff

Report a concern   May 14, 2013 — Rated 9 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

No soap residue

Report a concern   May 14, 2013 — Rated 6 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was supposed to have someone here to pick up the rugs between 4 and 6 pm. I received no call to let me know they would be late, and the rugs weren't picked up until 7:30.

Report a concern   May 14, 2013 — Rated 10 out of 10 by Romona Felix Zerorez Phoenix
What do you like about our products and services?

You try to protect the furniture and floor where your hoses are. you leave things clean
and tidy. The job is as I would expect it to be by any good company. I have used your services three times now and am quite satisfied with all. Thank you.

Report a concern   May 14, 2013 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

The great job you do and your people are wonderful, professional!!!

Report a concern   May 14, 2013 — Rated 10 out of 10 by Ryan Jahr Zerorez Phoenix
What do you like about our products and services?

Great job. Keep up the good work.

Report a concern   May 13, 2013 — Rated 0 out of 10 by T.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet not clean

Report a concern   May 13, 2013 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Casey was very professional and did a very good job, my carpets look so much better when he finished. I also like not having soap residue left I. My carpet.

Report a concern   May 13, 2013 — Rated 9 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Very pleased with how nice my carpets look. I look forward to using you in the near future for my wool area rug.

Report a concern   May 13, 2013 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I like how quickly the carpet dries and how it feels after. My technician did very good job, better than the guys last year. This year I was impressed,, not so much last year, but I wanted to try it again. Thank you!

Report a concern   May 13, 2013 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

timely,courteous,ez to schedule, good results

Report a concern   May 13, 2013 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the carpet was not stiff when he finished the cleaning process.

Report a concern   May 13, 2013 — Rated 8 out of 10 by C.F. Zerorez Phoenix
What could we do to improve?

Get it right the first time. But your thoroughness in coming back to correct first day's cleaning of an area rug is commendable.

Report a concern   May 13, 2013 — Rated 7 out of 10 by G.S. Zerorez Phoenix
What could we do to improve?

maybe try to make the pricing a little bit middle class affordable. i started out at 3 rooms 129.00 finished price was 221.00. a bit much for me

Report a concern   May 13, 2013 — Rated 9 out of 10 by J.J.W. Zerorez Phoenix
What do you like about our products and services?

Our carpets look like new again.

Report a concern   May 13, 2013 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

Good quality work

Report a concern   May 13, 2013 — Rated 7 out of 10 by A.G. Zerorez Phoenix
What could we do to improve?

I felt like your prices were higher than other businesses

Report a concern   May 13, 2013 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Tech was professional, clean, and prompt. Carpet appears very clean. The real testiment to the quality of the carpet cleaning, in my opinion, will come in the next few weeks as we wait to see if old stains reappear. This was the first time I tried Zerorez.

Report a concern   May 13, 2013 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

The products work and the people give great,service are very professional and do a fabulous job!

Report a concern   May 13, 2013 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The technician was awesome. He was on time, friendly and efficient and protected all the corners of my furniture. The carpets look great! I will definitely use your company in the future

Report a concern   May 13, 2013 — Rated 9 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Fast service, and excellent results

Report a concern   May 13, 2013 — Rated 9 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

They do the job

Report a concern   May 13, 2013 — Rated 10 out of 10 by Steve Schultz Zerorez Phoenix
What do you like about our products and services?

The tile and the carpet look very good. The product you use has very little to no smell and the carpets dried quickly. The tech that did the work was great. He was very friendly and efficient. He careful with the walls. furniture etc. Thanks for your service.

Report a concern   May 13, 2013 — Rated 10 out of 10 by Bill Conley Zerorez Phoenix
What do you like about our products and services?

Your technician was very professional, and he showed up early. The pricing was exactly what was quoted, and the carpets looked excellent when the process was completed. Makeup stains in my daughter's room; gone. Gray traffic areas; gone.

Report a concern   May 13, 2013 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Pretty much everything. You do a great job and your servicemen are excellent.

Report a concern   May 13, 2013 — Rated 3 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We were not able to be there when the floors were done. We went to the house later that night to make sure the lights were off because we had not moved in yet. The tile still had puddles and the floors were streaked. There was a lot of white precipitate in the grout lines when the floors finally dried. Although you could see that the tiles were much cleaner, I still had to go over them to rinse them with my own mop.


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