Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84379 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2013 — Rated 10 out of 10 by Cathy Carter Jonathan Hott MD Zerorez Phoenix
What do you like about our products and services?

Always a great job and friendly, thorough employees.

Report a concern   June 21, 2013 — Rated 9 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Friendly serviceman
Pleased with the clean carpet

Report a concern   June 21, 2013 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

the carpet was soft, and didn't have any chemical smell to it.

Report a concern   June 21, 2013 — Rated 9 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Very nice job! Carpets look great! Jonathan and Jeff were professional and efficient!! Thank you!

Report a concern   June 21, 2013 — Rated 7 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

Maybe do a little more cleaning on the first visit. With my carpets, it might have been that there was so much residue in the carpets from the other owners and it took a REDO from your company. You stood up to your standards so thank you for the REDO.

Report a concern   June 21, 2013 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Great cleaning service and quick response.

Report a concern   June 20, 2013 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient and the carpets looked great once your technician was done!

Report a concern   June 20, 2013 — Rated 8 out of 10 by A.M.D. Zerorez Phoenix
What could we do to improve?

So far I am satisfied with Zerorez. However, after a few weeks and months after the cleaning, I will have better opinion of the Zerorez job. I have been informed by advertising that cleaning the Zerorez way that dirt does not cling to the carpet because you do not use soap. I am waiting to see if this is true.

Report a concern   June 20, 2013 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

Your people are great,and do a excellent job.

Report a concern   June 20, 2013 — Rated 9 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

timely, accurate quotes no surprises.

Report a concern   June 20, 2013 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

I like the water

Report a concern   June 20, 2013 — Rated 9 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Happy with the process you use. Also pleased with ease of scheduling and promptness of your technician. He was receptive to our wishes and did a great job!

Report a concern   June 20, 2013 — Rated 10 out of 10 by Betty Storer Zerorez Phoenix
What do you like about our products and services?

It lifted stains out of the carpet, no lingering pet odors. Tile grout looked like new after cleaned..previous cleanings done by other companies never left me as satisfied as the work done by Zeroez. I will continue to have Zeroez clean my carpet and tile and will recommend them to my friends.

Report a concern   June 20, 2013 — Rated 10 out of 10 by Brent Williams Zerorez Phoenix
What do you like about our products and services?

Zerorez is a very customer-oriented company. They were able to accommodate our schedule. They arrived within the time frame they gave us. The carpets were cleaned thoroughly, and carefully. All the stains were removed (which I wasn't sure would be able to happen!)

Report a concern   June 20, 2013 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

fast, professional, carpets get really clean with no residue left to attract dirt

Report a concern   June 20, 2013 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Great job! Jeremy extremely nice and professional. I would ask for him again.

Report a concern   June 20, 2013 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The professionalism and courteousness shown to us by Mr. Keilholtz while the work was being done.

Report a concern   June 20, 2013 — Rated 7 out of 10 by R.Y. Zerorez Phoenix
What could we do to improve?

I just had my carpet and stairs cleaned. Your technician was great and all appeared clean after a quick inspection. Hours later when my wife returned home, she noticed that the nose of each stair was still dirty. I didn't notice it while peeking DOWN the stairs but walking UP the stairway, the dirty areas were quite visible.
Name removed Phone number removed

Report a concern   June 20, 2013 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

FINE CLEANING

Report a concern   June 20, 2013 — Rated 10 out of 10 by Christy Heiken Zerorez Phoenix
What do you like about our products and services?

I will never use any other company for my household tile and carpet needs. Not only is Zerorez reliable, they provide a phenomenal product. I have used other companies for my floors in the past and none even come close to providing the same results. I have four children and two dogs, both can be very hard on floors. Zerorez has been able to remove ALL of the stains, without them resurfacing. Zerorez recently cleaned my tile and grout, with exceptional results. When they were finished My grout was as light as the day I moved in, which was five years ago. Thank you, Zerorez. I am a customer for life.

Report a concern   June 20, 2013 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Very capable employees. Do everything they can to be sure you are happy with their work.

Report a concern   June 20, 2013 — Rated 4 out of 10 by T.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet turned out ok, but the tile floor did not. They used a machine but did not do around the edges, i spent 30 mins cleaning the edges and corners.

Report a concern   June 20, 2013 — Rated 9 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Everything from your marketing to your appt staff to your carpet cleaning tech's

Report a concern   June 19, 2013 — Rated 8 out of 10 by D.V. Zerorez Phoenix
What could we do to improve?

I was quoted $148 over the phone. When Technician presented the final bill it was $198. Needless to say, I was surprised at the $50 increase in the quoted price.

Report a concern   June 19, 2013 — Rated 9 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Product cleaned carpet as advertised. Technician was very knowledgeable of product and how the process works. His customer service was an A+.

Report a concern   June 19, 2013 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

The results
The cleaning people are friendly, efficient,and knowledgeable

Report a concern   June 19, 2013 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the person went over each room and gave us the full price before he began and talked to us about how long it would take. He was right on schedule. That makes life easier.mthemcarpet was soft and nice to walk on, looked almost new again.

Report a concern   June 19, 2013 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

My carpet looks like new, and I know that we don't have any chemical residue left.

Report a concern   June 19, 2013 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Excellent results and service

Report a concern   June 19, 2013 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

I had the rugs done last week and all my tile flooring done yesterday. I figured that will keep the carpeting clean longer. I didn't know what to expect and was pleasantly surprised at how clean the grout came out. Again, amazing!


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