Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84379 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2013 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Your service is good and I would most likely call you back again in the future. Thanks.

Report a concern   June 19, 2013 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

Clean without soap.

Report a concern   June 19, 2013 — Rated 10 out of 10 by J.O.C. Zerorez Phoenix
What do you like about our products and services?

On time, courteous, got down to business and did a great job

Report a concern   June 19, 2013 — Rated 8 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

Use 2 guys instead of one. It was noisy, a lot of stuff coming in and out of the house, 2 men would have made the service go much quicker.

Report a concern   June 19, 2013 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Clean and fast, quick response, timely.

Report a concern   June 19, 2013 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

The service was exceptional and the carpet looks great. I love the concept of the empowered water. The technicians detailed everything about the process, the product, and the service before they started so there was no ambiguity. What they said also matched what we were told on the phone. They will be getting a call when it is time to schedule my next cleaning.

Report a concern   June 19, 2013 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Friendly,courteous service person. We liked the way the carpet was cleaned, smelled and how fast it dried so we could move the furniture back. No mess was left behind.

Report a concern   June 19, 2013 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

They were able to come at very short notice and did a wonderful job! Carpet looks brand new and the tech was very professional and explained everything. Will definately use them again.

Report a concern   June 19, 2013 — Rated 10 out of 10 by Greg Kredell Zerorez Phoenix
What do you like about our products and services?

Quick, effective and no smell

Report a concern   June 18, 2013 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

My carpets are cleaner than they have ever been!

Report a concern   June 18, 2013 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Carpet wasn't crunchy and stiff when it dried.

Report a concern   June 18, 2013 — Rated 10 out of 10 by Barb Sparrgrove Zerorez Phoenix
What do you like about our products and services?

no soap. affordable. and great rep

Report a concern   June 18, 2013 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

The person who did our carpets, Ryan Morris, was great! He did a very good job and was very professional.

Report a concern   June 18, 2013 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Loved my tile after the technician finished cleaning....and the carpet looked good as well

Report a concern   June 18, 2013 — Rated 9 out of 10 by K.Y. Zerorez Phoenix
What do you like about our products and services?

Tech took his time and made sure we were happy with service

Report a concern   June 18, 2013 — Rated 9 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

I liked the fact that it was not soap which makes things better for the environment.

However, the wine stain I had on the carpet came back.

Report a concern   June 18, 2013 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Carpet care giver was good and prompt. It looks great.

Report a concern   June 17, 2013 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

No soap or chemicals.

Report a concern   June 17, 2013 — Rated 10 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

Staff very friendly over phone and in person. Carpets look wonderful and feels great!

Report a concern   June 17, 2013 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Thought the carpet looked great when it was cleaned. Technician C.J. Westover was very professional and did a great job.

Report a concern   June 17, 2013 — Rated 10 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

The long lasting results

Report a concern   June 17, 2013 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

I thought Norm was so nice and did a fantastic job he was very informative and clean about the job. I can't speak enough about him it is nice to see people who still take pride in their job.

Report a concern   June 16, 2013 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The guys were thorough, respectful and efficient

Report a concern   June 16, 2013 — Rated 9 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Service was prompt,I like the two follow up calls before the appointment. The service guy explained everything before he started was friendly and considerate.

Report a concern   June 16, 2013 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Very meticulous, considerate and thorough service

Report a concern   June 16, 2013 — Rated 10 out of 10 by Leatha Martin Zerorez Phoenix
What do you like about our products and services?

Service...appreciated getting a call two days before to narrow the visit down to a two hour window. although the technician showed up about 1 our earlier than expected, we were home and ready!

Report a concern   June 16, 2013 — Rated 3 out of 10 by G.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My question is I have 3 dogs and I thought by getting my carpets clean the carpets wouldn't smell like dogs and they still do, my stairs did not come has clean i thought they would, my husband siad he couldn't even tell we had them done.
Not that impressed, we usually use another company but heard about you guys on the radio station so thought we would try someone new.
No problems with the technician he was nice and professional

Report a concern   June 16, 2013 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Your tech was ion time, a hard worked and the carpets were cleaned and dried with the crunchy feeling left by other services. I've already told others how pleased I am.

Report a concern   June 16, 2013 — Rated 10 out of 10 by Amanda or Steve Drake Zerorez Phoenix
What do you like about our products and services?

The carpet comes out really clean every time.

Report a concern   June 16, 2013 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Love the "no soap" cleaning...the technicians are always great, appreciate their professional attitude and great work!


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