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based on 84380 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians always so friendly
Service is outstanding, both times I have used your company. With me being a Realtor, I have already referred your business out to my clients and contacts who ask. I have a program that I would love to get you involved. It is East Valley Heroes Home Advantage. Where any first responder, Veteran, medical field myself as well as my partners offer a small thing to help these Heroes with a house needs. My Facebook page is: http://www.facebook.com/ArizonaHeroesHomeAdvantage
Check it out and let me know if you would like to be included. Bill Salvatore AZVHV
Quality work, and no up selling. We got exactly what we were expecting.
Nobody cleans carpet like Zerorez! I wouldn't use any other. My carpet looks and feels better than when it was new.
The drying time and Ryan was very attentive and thorough.
You guys did an excellent job, but your pricing is high
Carpet is clean, but doesn't seem to be any cleaner than it was with other carpet cleaning companies, and Zerorez charges considerably more than other companies I've used. Contrary to the "no crunch" feeling of the carpet (which Zerorez advertises and says is due to the use of Empowered Water), there is a crunch on some areas of the carpet. Also, excessive sales pitch to buy other items ... more $$ to treat pet and other stains, carpet protectant ($50), and Empowered Water ($49 for 3 gallons!!).... on top of higher charges for cleaning. Wonder what is behind the $14 environmental charge. At one point our technician said the truck was full and he asked where our sewer cap was; not sure if he used it or not. What Zerorez did right ... charges were clearly described during the phone conversation to schedule an appointment; technician was friendly, efficient, and thorough. Carpet looks very clean (am hoping it lasts).
The pet treatment seemed to work wonders. There was no urine smell as carpets were cleaned/dried like we've experienced in the past.
Friendly, thorough, and chemical free.
Customer Service And No chemicals
very nice polite young man did the work, very responsible
very professional and were informative about what they were going to do. they were on time and did an excellent job. i will definately use tem again
I found the staff to be professional and conscientious in the performance of their work. I was very pleased with the outcome of the cleaning service, carpets looked great. I will certainly recommend Zerorez.
Thank you.
I love the Empowered Water as my cleaning agent for everything in my home. I am so happy that the technician told me about it. I purchased the 2-1/2 gallon Empowered Water product and started using it right away. I was able to clean in half the time and, therefore, it made my life easier! My carpets and tile look wonderful too! Great job Zerorez!!
Name removed
CLEANLINESS is Number 1 and the excellent service person was on time, personally very clean and polite, set up so careful not to damage anything in my home during the work. Did an excellent job on the rugs, very efficient and I am happy with the results.
The carpets look almost like new and the carpets are over 10 years old. Ken, our tech, was outstanding. He was cordial and answered all of our questions
i think 40.00 per spot to clean is a little excessive
Cleans well without residue; however, it took longer to completely dry, than I had been led to believe.
My carpet was very soiled and had several pet stains. Zerorez is amazing! My carpet came out so clean. When it dried my carpet felt extremely soft and clean, with no chemical odor.
it cleaned very nicely and dried fast
Technician arrived on time. Technician was polite, professional and did a very good job.
Extremely professional service technician...Great customer service...Great Job!!!
No soap.
Professional and polite staff(sales rep and carpet cleaner). Carpets look fantastic....never thought they would look so good! Thank you
Makes the carpet almost new.
Our tech missed a section of our living room carpet. We would like it to be taken care of.
Polite, very nice and very competent representative - we've already recommended Zerorez to some friends in Chandler. Thanks much!
Your techs did a great job, but the pricing seemed high. You run a 3 room special advertised at about $129, but we did 2 small rooms where we moved most of the furniture plus 2 small hallways for $160
on time, in fact early to appointment. also, after the carpets were cleaned there was no excess residue and my carpets were not "crispy" like in the past...they were soft and much cleaner!

Our tech Albert was AWESOME! He was professional, personable, & had excellent cust