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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You do an excellent job of cleaning carpets!
My carpets are all fluffled up and hopefully won't attract the dirt quickly. That will have to be seen but for now, am extremely happy.
the rep, albert, was so professional and answered all of our questions. We even bought grout cleaner from him
Everything! Just the fact that it leaves no residue in my carpet, it is fluffed up and clean only is such a blessing.
The carpets look great, and they really do not have a residue. The gentlemen that came over were very nice, professional, and efficient.
Feel and smell of carpet
Both our experiences with the carpet products, and now, the tile have been excellent. The technicians are professional, and committed to making us happy with the result. We would recommend Zerorez to anyone needing their services!
The service was very professional and Mason our tech did not over promise anything, but did clean all the stains that were in our carpet, great job Mason!
The process was quick and the results were amazing! In addition your tech, Mike, was friendly and very professional. His can do attitude is truly an asset to your company. (Unfortunatley, the experience with Lennie at the office was not at all pleasant. She did not exemply a customer friendly attitude and doubted your tech's ability to provide an accurate estimate. Had we dealt with her first we probably would not have used your service.)
They seem to to a good job. Service was very good. Nicholas was very polite and explained about products. He did a good job.
That you were able to get a very dirty carpet clean. !!
We didn't understand why the grout in one of the bathrooms couldn't be cleaned. The reason was given - is that is wasn't sealed.
Our technician was very professional and explained everything he was doing.
Mason was great
Love the fact that no chemicals are used... That is very important to me since I have pets. Did a great job removing stains from the carpets and cleaning the grout. Only wish a little better job had been done on the parts closer to the walls, but I understand that is difficult with the equipment that was used.
No soap!
when job was finished all looked good but there are already spots showing back up in living area.
The tech, Jeff, was very nice and very thorough. He explained the procedures and pricing very clearly. He spent a lot of time doing the cleaning and we ended up with carpets looking like new!
Your service techs are awesome, polite, and hard working.
Ken was very professional and I was comfortable having him in my home. Our carpet and chair were visibly clean and dried quickly.
Does a really good job cleaning the carpets and your technician was extremely nice and worked very hard.
Great quality cleaning, my carpets look outstanding!
The tech was prompt and took his time making sure he did a complete job. The cushions on my chairs were really dirty and he got them all clean. They also cleaned my carpet and an area rug and everything came out perfect. Great job Zerorez. I will use you again!!
We love that it is safe for our kids and our pets. We don't have to worry about allergies or any reaction to chemicals or perfumes.
everything you advertise appears correct. Was disappointed in how much it costs to spray protective coating, my total cost was more than I anticipated spending
Friendly staff, prompt service, and fair prices
No residue products and personable, competent workers.
It was fast and effective.
No chemicals
That it was chemical free. And with having allergy prone bulldogs,thank you.
Quick, Quality Service. Amazing Employees!!