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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was very dirty (hadn't been cleaned in 6 yrs) but after Zerorez, it looks good enough to sell the house!
Mike the service tech was very pleasent and professional
Yes. Your young man was careful and efficient. I appreciate the tine and effort he took to clean our old carpet.
I liked that Zerorez did just what they said they would do. My carpets were cleaned and they dried beautifully. I will recommend them to friends and family and will use them again on my tile. I am very satisfied with everyone that I had contact with from start to finish. Thank you Zerorez!!
The quick and professional service and the recommendation oof service.
You always have great service and wonderful employees!
I thought the technician was great, but I felt pretty nickel and dimed by your pricing. Carpets look great
Tech was on time and very professional. Very happy with the job.
clean carpets.
Price was right. Service man was very professional and did a good job.
Good service and reasonably priced!
The carpet feels soft & clean. The technician was courteous, professional and on time.
We have white carpeting which is very difficult to keep clean. It had a definite traffic pattern and the areas in front of our two favorite chairs that we use for watching television definitely showed that they were used every day since we are both retired and spend a lot of time in them. When the Zerorez technician finished, our carpet looked almost new again. The traffic pattern was barely visible and the areas in front of the chairs were unbelieveably clean. The carpeting is 7 years old and it was very surprising that it had that "new" look and felt so fluffy and clean. It's a pleasure just sitting and looking at it and being constantly amazed.
they did a good job
the service and service people are great.
The little extras you charge. You do a good job, but the seat cushions on the sofa are part of the sofa. Paying the extra $ 20.00 was a concern. When people ask me about Zerorez I would suggest using them, but beware of extra cost.
I love the way my carpet feels after, like new, and no crunch or odor. Your employees are always frendly and don't make you feel like it is just a job.
The sales man quoted me $40 per spot of urine to remove. Why so much?
This was our 1st experience having our carpets professionally cleaned. Derek our service tech did a wonderful job cleaning our rooms and explaining how the product worked.
The crew is always on time, does a great job and takes care not to do anything that would harm our furniture and walls.
Very professional staff.
On time, got out all our stains and the 6 year old carpet looked brand new!
No soap,safe for our dogs, stains stay away longer
The service person was prompt and very professional and the carpet looked very nice. We have a 17 year old carpet and he made it look very good.
I like the idea of not using soap
The carpets were not as clean as other companies ive used would have had them. the only thing I can think of to make it right would be to come out and get out the pet pee odor in a couple areas.
The carpet looks and feels good...
great employees!
Carpets are cleaner than any other company I've used. Technicians were polite and efficient.
Very thorough cleaning and friendly staff. I also love that it dries quickly!
No matter what the promotion is, the hall doesn't count as a room, and is always extra. Area-wise, our hallway is no bigger than a room, but cost extra to clean.