Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 6, 2013 — Rated 10 out of 10 by Sharon Brodsky Zerorez Phoenix
What do you like about our products and services?

Sales rep that did the carpet and coach did a great job.

Report a concern   August 6, 2013 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Technician was very friendly and stayed on task

Report a concern   August 6, 2013 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Service tech Nick was very professional and polite. He did a great job!

Report a concern   August 6, 2013 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Your tech was professional with and did a super job

Report a concern   August 6, 2013 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

there was no bad odor or greasy carpets after cleaning.

Report a concern   August 6, 2013 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

Josh Cutler, my tech, was extremely polite, helpful and respectful of my home, and he did a great job on my carpet and marble. I'm very happy with his work!

Report a concern   August 6, 2013 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Everything feels, looks and smells fantastic. Wonderful service and very nice servicemen.

Report a concern   August 6, 2013 — Rated 10 out of 10 by Kim Lowy Zerorez Phoenix
What do you like about our products and services?

No chemicals. The service technician was friendly, knowledgeable, and very professional.

Report a concern   August 6, 2013 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Friendly staff, clean & soft carpet ;)

Report a concern   August 6, 2013 — Rated 10 out of 10 by Keith Fesser Zerorez Phoenix
What do you like about our products and services?

THE WORKERS WHO CLEANED MY CARPETS WERE VERY KNOWLEDGEABLE ABOUT THE PRODUCTS AND HOW TO CLEAN AND REMOVE STAINS.THEY WERE FRIENDLY. DID THEIR JOB WITHOUT WASTING ANY TIME. IF I HAD A BUSINESS I WOULD HIRE THEM IN A MINUTE. YOU SHOULD BE PROUD TO HAVE THEM ON YOUR PAYROLL.

Report a concern   August 6, 2013 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Very courteous and knowledgeable employee! Take great care with floors, corners and booties on feet! Cleaning service is excellent!

Report a concern   August 6, 2013 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Everything came out clean and it didn't feel crunchy. The technician was very kind and made us feel like he teuly cared.

Report a concern   August 6, 2013 — Rated 9 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

GREAT Customer Service...touching base and following up. Service person was very knowledgable and helpful and pleasant. Quick easy process.

Report a concern   August 6, 2013 — Rated 9 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

the service was wonderful.

Report a concern   August 6, 2013 — Rated 10 out of 10 by Andy Dell Zerorez Phoenix
What do you like about our products and services?

Your employee was amazing. He did the best job of any carpet cleaning worker at getting 2 really tough stains out. Our carpet is over 20 years old. It looks almost new today. You guys rock. You are not the cheapest by any means, but the extra price is well worth it.

Report a concern   August 5, 2013 — Rated 9 out of 10 by Kathleen Pease Zerorez Phoenix
What do you like about our products and services?

The carpet came out great, the person who cleaned our carpets was wonderful. He got it done with no mess, no fuss. The person who called to set up the appointment was very good and helpful. However, the person I spoke to in the first place was so disinterested in my call I almost hung up.

Report a concern   August 5, 2013 — Rated 10 out of 10 by Cheree Walsh Zerorez Phoenix
What do you like about our products and services?

eco friendly, great customer service

Report a concern   August 5, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Professional appearance, attitude and promptness.

Report a concern   August 5, 2013 — Rated 10 out of 10 by Tony Laban Zerorez Phoenix
What do you like about our products and services?

I am amazed how clean my carpets become.

Report a concern   August 5, 2013 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Prompt service. Nice people. My carpets seam cleaner, no oder. Great job!

Report a concern   August 5, 2013 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

The technician arrived within the given time and was very professional and knowledgeable about your product. It was a pleasure having him in our home. I would recommend him and your company to all of my friends.

Report a concern   August 5, 2013 — Rated 8 out of 10 by M.B. Zerorez Phoenix
What could we do to improve?

Everything went exceptionally well. Techs were professional, seemed very knowledgable, and I was so pleased that they helped with some furniture moving, that I could not do.

However, through no fault of theirs, I think the amount of streaking and discoloration that remained may have been due to the lack of cleaning solution. That was a result of the truck not cooperating, apparently not producing enough cleaning solution to do an adequate job of cleaning and not due to the use of Mop and Glow, as I was told, especially since that product was used only 5 or 6 times and was told by a friend that they had used the same product for years on their tile and when Zerorez cleaned their tile, they did not incur leftover areas that would require another cleaning.

Other than the above issue, I was pleased with the end result.

Report a concern   August 5, 2013 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The service was great I like the way the carpet feels soft not crunchy. Jeff who came to my house and did the job was very professional he was friendly and made sure that I was happy with the cleaning before he left.

Report a concern   August 4, 2013 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Great results and awesome very friendly and professional tech.

Report a concern   August 4, 2013 — Rated 10 out of 10 by Elizabeth Sturgis Zerorez Phoenix
What do you like about our products and services?

Your employee was prompt, friendly, courteous and conscientious while working in my home.

Report a concern   August 4, 2013 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service by your representative who did the work.

Report a concern   August 4, 2013 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

That you cleaned my carpets which make u
us feel better.

Report a concern   August 4, 2013 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

great service

Report a concern   August 4, 2013 — Rated 8 out of 10 by O.D. Zerorez Phoenix
What could we do to improve?

The tile cleaning left refuse in the corners and several dirty water drippings on the white molding and on fresh painted cupboard doors that were drying in the living-room. I had to manually re-clean these places

Report a concern   August 4, 2013 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Like that the products are eco-friendly, chemical free and safe for kids and pets. The carpets look awesome and the technician, Ryan, was great.


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