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based on 84388 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The individual who came out was very courteous and did a great job.
friendly and honest service.
The products left a very clean look and smell. No chemical odors at all. The carpets appeared almost new at the completion of cleaning.
The technician was courteous, knowledgeable and tidy in his work.
I thought the way Sean explained about how our carpet fibers are helped us allot in understanding what to expect in our appointment
Cleaner left scuff marks on all baseboards. So bad I repainted them. Floor was still damp in spots more than 17 hours after treatment. I will not recommend xerorez.
Very prompt and quick. This is the second time I have used you and will continue in the future. Very satisfied with the out come both times.
Second time having my kitchen/family room tile and grout cleaned - it;s like new!
Friendly fast service.
cleaned the carpet better than past companies. Dried faster, also.
Your cleaning service was great! Thanks
I was happy with the services provided.my carpet looks great as well as my tan recliner that I was thinking about getting rid of it now looks new. The technician very nice and did a great job.
excellent customer service before during and after the sale. carpets always look fantastic!
I like the cleanliness & politeness of your crew I like the results
of the products.
Your service people are punctual, courteous, & thorough. Our tile, carpets, & upholstery always look 100% better when they're done.
The cleaning process that you use that dosen't use soaps or leave residues in our carpets that make stains come back.
The pet urine smell got worse after it was cleaned by your company. Also, it was way to expensive for the services provided.
Your representative that came to my house to clean was awesome, respectful and very courteous. I will absolutely refer your services to friends and family. Thank you.
The stains in my carpet were not removed.
I like the fact that I do not have a chemical build up in the house due to a build up in the carpet. However, I was surprised that the carpet wasn't soft when it dried. It was just as stiff as it used to be with chemical cleaning. I heard your ad say that there would not be stiffness in the carpet when dry. The grout cleaning was a little spotty. It is far better than it was before cleaning but I was somewhat disappointed in not having all of the darkness taken out.
Very happy with results and service and will use again thanks
I am very pleased with the way your guys cleaned my carpet. They took care to protect my walls and furniture. The carpet looks great.
I was 100% satisfied with your product knowing there was no soap involved or soapy residue to remain. Your service tech, C.J. did a great job explaining and accomplishing the service.
Very thorough. Do the job right.
A very hard working employee, competent and caring for our satisfaction with the services. We were very impressed!
The results
Great Service
The technicians were very nice.
Clean and no soap in the carpet
I, of course, love the "no residue" aspect of the Zerorez products and the fact that no harmful chemicals are used. It's simple to schedule appointments and the customer service is excellent. Thank you!
The water glass cleaner was awesome!