What our clients think of us!

I have sent 2 emails stating my wood floor got damaged and have had zero response. However, I have had 3 emails and surveys saying how much the want feedback?

reliability , professional, honest

On time as projected. Protective equiptment for wall corners.No goofing off,did the job very well and was in and out in reasonable amount of time. When leaving we were given protective foot wear to help keep the floors clean.

the quality

Ryan delivered excellent service and he was very professional. We used Zerorez in 2013 for the first time and we will continue to use your company. You train your employees very well. Thank you. Nick Last name removed

Be more up front that the floors will be quite wet.

Great all around experience. Keith was fantastic and I already have a few friends / family to refer to you guys. Would definitely use again!

scheduling the arrival times more efficiently

The cleaner is amazing. I have not found anything that it doesn't clean. I am especially thrilled to find that it cleans the water deposits on the tray under the ice dispenser. What is does on my grout is totally awesome. I am so glad I found your product and have told everybody who will listen about you.

Pricing is misleading---it's $43 per room no matter what---and I was disappointed that the coupon I had would not be honored because it was from the previous month.

Friendly tech

I like the fact there are no chemicals, etc. used in the cleaning process. Nick, the service guy, was very professional and friendly and the carpet looks great.

I think a good job was done for me. My carpet and area rugs were very soiled. The young man who did the cleaning was very nice and helpful in answering my questions.

I like that there is Zero Rez : ) Ads crack me up

It has been just a few days but carpet is not showing any signs of the stains coming back. The technician was so polite and answered all my questions.

There were soft and not crunchy after being cleaned. They look great and I am hoping they stay that way for several months.

Customer service team is not very organized when serving multiple properties. Kept getting them confused and calling the wrong numbers to set things up.

Initial phone order was thorough, professional and easy to understand. The call two days before and 15 minutes before arrival, very helpful. The technician, Keith, one of the best who has been in our house, for any service. Finally the quality of cleaning was/is outstanding. Looks like new, (this carpet is 22 years old. The best part there is no soap or residue here, smells fresh. Thank you. Edward Jensen

Customer service was excellent!

Service was excelent (I believe his name was Tyler). I need to wait and see if there is any real difference in how quickly the carpets get dirty again (I'm a first time customer of yours). The price, even with the special, is a little on the high side (10-15 percent)compared to what I am used to paying.

Carpet was so soft afterwards, tech was friendly

You usually do a good job. Only one grout spot is missing.

On time and did a good job. Also, good explanation of what is done and why.

Nothing really, just don't really like recommending in case someone else's experience is not as positive as mine.

Techs are always friendly and professional. I have pleased most of the time with the outcome.

Dedicated technicians and a good product.

on time very complete and cleanly work

When the zero Rosegaye came over he did not do the closets we realize that later on the house was completely vacant and yet he didn't do the closets nor did we really think you put too much effort on the places that we thought he should of

My carpet (lightly soiled) looks brand new. There is no chemical feel or residue left behind. The technician was careful about my walls and cleaned up my tile floor from tracks after he finished. My only suggestion would be to have your vehicles serviced. There was a large oil stain left in front of my home that I needed to clean up (no fault of the technician).

Professional and quality!