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based on 84409 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals, no soaps!
I like that there is no chemicals that are left on the carpet, and yet the carpets come out clean and fresh smelling.
I like the friendly staff throughout the whole process, and the fact that I can see instant results.
Great service, well executed plan, terrific end result.
the carpet was dry in about 3-4 hours and was not stiff.
2 things: the simplicity of your service and the integrity with which you provide it. It's definitely more expensive than anyone else's carpet cleaning services that I've used, but it's better and simpler. I love the way my carpets look and feel after your cleaning is done. In the past, carpet cleaning services I've used have been a little sloppy, a little unprofessional, and a little unsatisfactory: they always left my carpets feeling stiff and gunky. With your services, my carpets become softer, cleaner, and gunk-free.
The service technicians were outstanding! Very professional, extremely thorough and super detail oriented. This is by far the best carpet cleaning we've ever had in the 6 years we've lived in our home. I love that there is zero chemical used to clean. It's shocking how fast it cleans too! I've already told my 2 sisters and husband that I only want Zerorez cleaning my carpets!
No chemicals used; quality service
Effective cleaning. Appointment system is easy, reliable. Friendly technicians who don't try to upsell.
They scratched my newly painted walls. The carpets still smell it took them less than 45 minutes. No good at all!!!
Customer relations, Prompt arrival time.
Our floors and grout cleanliness turned out way above our expecations.
lower the price of your zerorez water solution. $50?? come on.
Product is excellent service awesome! Technician was extremely professional and very helpful!
The servicemen were professional and did a great job.
timely efficient professional
Great service - the service tech was professional and courteous. Carpets look great!
clean smell, no chemicals. Courteous workers explained everything, and demonstrated.
The carpets look and feel new.
The Technician was neat, clean, courteous and very profession.
Freshness
Like that process doesn't involve chemicals. Technicians were very friendly, on time, knowledgeable and accommodating to our schedule.
No chemicals for cleaning and your field staff is extremely professional.
The carpet is soft and clean. Ther service was great, the service man was here on time and was polite. I would recommend ZEROREZ to anyone and to come back again. thanks
Your cleaning system is superior to any I have used, and t 68 I have used a lot. I like the way my carpet feels and smells. It smells clean not like wet dirt. Some companies use so much water that they can't possibly get out that its is dry,its crunchy and smells like what a construction site smells like after they spray water to keep the dust down. Associates are always great, and so are the associated that make the appointments. Will never use anyone else - unless your not located there. My sister lives in Talent Oregon and there is no Zero res. Thanks again for my new carpet
No soap scum, just a nice soft citrus smell. Dries faster! Eddie who did ours was dressed very nice, friendly and professionally. Always put on boots when he entered the house. and then asked if we would like booties if we needed to walk to a shampooed room. I would give Eddie a 10 all round!
The carpet seemed cleaner than when I have had other carpet cleaning companies s come out. And they cleaned my husbands dirty recliner and it looked awesome! I didn't think it was possible to get it looking your again!
With 5 grandchildren, who visit often, we expect accidents to happen on our carpet. Until we started using Zerorez, a couple of years ago, our stained carpet could never "really" get cleaned by other companies.
On time. Very professional and my carpets came out very clean
Cleans beautifully without leaving a residue.
The product works very well & the person who did the cleaning was friendly & efficient.
Overall it was a good experience.