Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87489 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 4, 2015 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

It works!
Report a concern   March 4, 2015 — Rated 10 out of 10 by Linda Giardino Zerorez Phoenix
What do you like about our products and services?

everything
Report a concern   March 4, 2015 — Rated 7 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

Tech told me the grout lines were still wet when I pointed out they were still dark. I wish they could have been cleaned better because some of them are still dark. I had feline urine stains in the master closet from previous tenant, I paid 50 more for the extraction but unfortunately didnt completely come out. My experience wasnt bad I just wish the cleaning was better.
Report a concern   March 4, 2015 — Rated 10 out of 10 by W.J. Zerorez Phoenix
What do you like about our products and services?

The reservation agent was knowledgeable and courteous. The carpet technician was also friendly and did a wonderful job!
Report a concern   March 4, 2015 — Rated 10 out of 10 by Sarah Miller Zerorez Phoenix
What do you like about our products and services?

Between the person who set up my appointment over the phone and the gentleman that came in to do the cleaning, I am truly impressed! Wonderful customer service, dedicated to doing the best for me. I felt like the gentleman that did the cleaning genuinely cared about me and my needs-- didn't feel like he was trying to push me into buying more than I needed but simply wanted to make sure I was taken care of and my floors looked great (which they did!). I will certainly be using zerorez for all of my floor cleaning needs.
Report a concern   March 4, 2015 — Rated 9 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Quick services and excellent tech
Report a concern   March 4, 2015 — Rated 10 out of 10 by Tiffany Bennett Zerorez Phoenix
What do you like about our products and services?

Zerorez cleaned our carpets more than I thought it would!! The service technician was very nice, honest and professional. He walked us through the process and made us feel more comfortable about how to take care of our carpet. I will totally recommend to our friends and family.
Report a concern   March 4, 2015 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

The technician Jeff was excellent. He was very professional and knowledgable.
Report a concern   March 4, 2015 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Very good result, professional service.
Report a concern   March 4, 2015 — Rated 10 out of 10 by Diane Tyson Zerorez Phoenix
What do you like about our products and services?

Trey Rogers was an excellent technician. He was knowledgeable and detailed and honest. Our carpets look incredible, we could not be more pleased! Thank you!
Report a concern   March 4, 2015 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

professional, focused, and friendly
Report a concern   March 4, 2015 — Rated 10 out of 10 by V.L. Zerorez Phoenix
What do you like about our products and services?

The technicians have all been outstanding. They explain step by step their plan and what you provide in the way of services and more importantly what NOT to expect.

The most recent technician, Andrew, was superb !!
Report a concern   March 3, 2015 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Andrew was really knowledgeable and explained everything to me!! He also upsold me on the tile cleaning. It was great that I could add that on and he could stay and complete it instead of coming back, more than likely I wouldn't have done it! Everything looks fabulous
Report a concern   March 3, 2015 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

The carpets look great! The professionalism of your tech and everyone I spoke to over the phone was awesome.
Report a concern   March 2, 2015 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Profeesional employees
Report a concern   March 2, 2015 — Rated 9 out of 10 by H.V. Zerorez Phoenix
What do you like about our products and services?

Quick service - tech was friendly and explained everything, including service and timeframes.
Report a concern   March 2, 2015 — Rated 10 out of 10 by Adrijana Krstic Zerorez Phoenix
What do you like about our products and services?

Did a great job getting stains out of carpet!
Report a concern   March 2, 2015 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

I like that it's water being used to clean. My house didn't smell like chemical when he was done.
Report a concern   March 2, 2015 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

My technician was very friendly and helpful and did a fantastic job cleaning my carpet. It looks better than any other company I have used. Thanks Zerorez!
Report a concern   March 2, 2015 — Rated 10 out of 10 by Coyla Pentecost Zerorez Phoenix
What do you like about our products and services?

Product works great on cleaning up dog urine.
Report a concern   March 2, 2015 — Rated 10 out of 10 by Tim Vernon Zerorez Phoenix
What do you like about our products and services?

The person that came was very nice and did a great job.
Report a concern   March 2, 2015 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

great!
Report a concern   March 2, 2015 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

The carpets were cleaner then any other carpet company I have ever used. Very happy
Report a concern   March 2, 2015 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

The technician did an excellent job on my very light carpet in a home I recently purchased. I will definitely be using Zerorez again for my carpet cleaning needs.
Thanks you for being so professional and job well done.
Report a concern   March 2, 2015 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

Dylan, was very professional in his attitude and caring. He was very focus on the matter of satisfing the customer with expertese. Did an awesome job overall. Thanks for the friendly call to reclean our carpet.
Report a concern   March 2, 2015 — Rated 8 out of 10 by D.H. Zerorez Phoenix
What could we do to improve?

Lower your price
Report a concern   March 1, 2015 — Rated 9 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

Friendly personal
Report a concern   March 1, 2015 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

arrived on time..courteous...
Report a concern   March 1, 2015 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

The serviceman Luis was professional and careful. The service was easy to schedule. The service person arrived as scheduled.
Report a concern   March 1, 2015 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Your product cleaned my tile that hadn't been cleaned since the house was built. I couldn't believe how it got the grout and tiles so clean. It was the best money I have ever spent. Your prices were very reasonable and the cheapest out of three bids. You guys have an awesome product and service.

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