What our clients think of us!

Our service tech was very professional, friendly and informative. I do however have a few spots that came back right away. Is that something you can come out to do again? Please call if you can to discuss Phone number removed
Thank you, First name removed Hansen

I thought all of the service reps on the phone and that came to the house were professional.

I really like that the service is quick and thorough. The carper never looked better!

I was very satisfied with the carpet cleaning and appreciated the fact that they do not push you into other options like pre-treatment of stains, and protective coatings etc. They came, cleaned my carpets very efficiently, he was very nice and he left me with beautifully cleaned carpets.

I like that my carpet is not wet for hours/days. Most of all, I like your employees. This is the second time you have cleaned my carpet and both times the techs are so nice and do such a great job. They are very concerned that I am satisfied with the job they have done. This would be the main reason I would recommend your company to my friends.

I have used your service before and referred to others in the neighborhood.
This experience was the best I have received from ANY carpet cleaning service (I’m over 60 years and had a lot of carpets cleaned).
At the point of the first contact with Keith at the front door he was the consummate professional. A good morning, an introduction, questions about the job, my expectations, and his intentions. Wow…I wish I could say that my employees handled themselves so professionally.

I’m sure I was a nuisance, but I found myself following Keith from room to room, discussing carpet cleaning, processes, and all those things about such matters that no one but those in the business understand. He was patient in answering my questions, thoughtful, and offered many professional opinions. All the while constantly working, cautious about marking up my walls, and always asking if I was happy with the results as he went from room to room. It was very obvious that he was proud of his work, the product he was using and the company for whom he worked. That says a lot about a company when the staff compliments the management and the operations. Again my compliments.

In our conversations Keith eluded to the cleaning solution and asked if I was aware that it was available in the bottle. No I wasn’t. Out to the truck for a sample bottle and rag. I’m in the sales business so using the ol ‘take the puppy home for a while’ routine is one I’m very familiar. I bit, “sure I’ll try it on these large windows I’ve been having trouble with”. BAM…worked great! Trying not to show too much emotion, I agree that the solution is good. Keith goes right into the sales pitch for the product and the refillable bottle of solution. I’m all in…never been offered the product before (works great on car floor mats by the way).

All in all, I compliment your company, and in particular Keith Keilholz. What a great professional, and human being. Never been able to say that I enjoyed having someone cleaning my carpets. But I honestly did. Thank you Keith, Thank you Zerorez AZ. I’ll be requesting Keith next time.

your technician was very thorough and friendly. eddie castillo

The carpets came so clean and as time passes they are staying clean. The carpet feels soft and smells great.

Professional, knowledgable and courteous....

Everyone is friendly and has great customer service attitudez. This last time the tech really went above and beyond to help. The prices are a little high but I will always use zerorez Thank you

great service! great price!

The products are not harsh to your surfaces and the technician did a thorough job.

Did a great job and friendly service

Price is great, service is better. Appointments are easy to make and things get done quickly. Quality of work has been spectacular both times I have used Zerorez!

Convenience,options and price.

Your company always calls two days before the day of service to narrow down the time the technician will be coming. The carpet I have is old, but each time I have had it cleaned by Zerorez, they make it look like new again. I keep thinking I need new carpet, but they clean it so well I have been able to put off purchasing new flooring for over two years now. Your technicians are always friendly, efficient, on time and very professional.

The tech. was very professional & helpful. Arrived within the stated time frame. Carpets are soft and clean, no stickiness. We had a very bad pet area and the tech stated that there would be no guarantees on that which I totally understood. It is much better than it was. We will be making a future appointment to have this done on a more regular basis. We were very satisfied.

Great results on a very light carpet! Jace was very knowledgeable and was careful with all that he did. We are very satisfied.

Friendly staff, show up on time, professionally dressed and knowledgable

courteous technicians

Love you guys!

Zack was an a+ he did a wonderful job

I was led to beleave that there might be a slight up charge if they had to retreat my carpet for pet stain and they were told up front that we had some they did not tell me that it would more than double the price, and when I called the customer service specialist was only concerned that an adult was her and authorized it which there was ( my wife ) so I am stuck for the up charge OK that fine. 1st off If I had been home I would have sent your cleaner out the door. 2nd I hope you injoy the 120.00 extra they charged because you will never get another dime from me and I am going to tell everyone I know or even here of to stay away from your company and every chance I get I will write a Review of how you operate. So in the long run I am going to cost you a whole lot more than that 120.00 oh and trust me I deal with a very large number of people. Dave Last name removed

The carpets came out very clean and the

service was great

Did a great job. Very professional. Carpets look great.

Amazed tile grout came out so clean!

Seeing the difference in the carpet as the tech was cleaning it.

When you have a technician that has called out sick the customer should be notified. Especially if the customer is the 1st time slot of the morning as I was. Someone did finally show up but only because I called at 10:30 & my slot was 8 - 10 AM.

The tech that came and cleaned my carpet was very nice.

Casey did a fantastic job. Very thorough and helpful. Floors look terrific!