Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84511 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2015 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Results were good considering my carpet condition. The service tech was thorough

Report a concern   September 21, 2015 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Lack of residue on carpets and seems to resist soiling very well.

Report a concern   September 21, 2015 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

No odors, seems environmentally good, carpets look and feel good, tech was courteous and on time

Report a concern   September 21, 2015 — Rated 2 out of 10 by F.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet==I feel on the walking part of the carpet he could of done better. Not clean.
Sofa== sad it is striped with clean and not clean strips.
area rug==also sad, a mess.. He told me it would be better when it dried. I left for a five day vacation, returned home today. Sunday.. very disappointed!!!
The owner needs to call me Phone number removed today. I will be leaving in a few days for a week
and I need to have this taken care of now!!!!! thank you First name removed

Report a concern   September 20, 2015 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

On time-Trey explained all that was to be done & the cost.

Report a concern   September 19, 2015 — Rated 10 out of 10 by John Q. Miller Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and did a great time.

Report a concern   September 19, 2015 — Rated 10 out of 10 by Cindy Butler Zerorez Phoenix
What do you like about our products and services?

It's the only company that really gets carpets clean.

Report a concern   September 19, 2015 — Rated 8 out of 10 by A.G. Zerorez Phoenix
What could we do to improve?

This is the second time I have used your services. My floors were very dirty
and you did a wonderful job getting it off my tile. I remember that the first
time & was so impressed about the grout getting so clean. I did not see that
grout cleaning this time.

Report a concern   September 19, 2015 — Rated 10 out of 10 by Teresa Grider Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning, agent was very efficient and was out in no time.

Report a concern   September 19, 2015 — Rated 9 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

They took the time to test the grout area I specifically needed clean. Said they would do their best, and did.

Report a concern   September 19, 2015 — Rated 10 out of 10 by E.A. Zerorez Phoenix
What do you like about our products and services?

Friendly, informative and did a great job on the carpets.

Report a concern   September 18, 2015 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Cody was awesome. Very curtious and thorough.
Quick drying and not crunchy.

Report a concern   September 18, 2015 — Rated 9 out of 10 by Carla Duff Zerorez Phoenix
What do you like about our products and services?

after my carpet dried, it was not crunchy but soft. Also, I liked that after my tile was cleaned, Casey had an industrial fan to dry it. It was great!

Report a concern   September 18, 2015 — Rated 5 out of 10 by H.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had a pet smell in one bedroom in particular so I paid the extra to have it pretreated before cleaning the carpet. Once it was cleaned and dried it smelled worse. I am not sure why I paid more to make it worse. When calling back to address the issue I was told I would have a customer compliance person call me back. Never happened. Extremely unhappy.

Report a concern   September 18, 2015 — Rated 10 out of 10 by William Ramirez Zerorez Phoenix
What do you like about our products and services?

Technician was great and very professional

Report a concern   September 18, 2015 — Rated 9 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Tile was restored back to looking new.

Report a concern   September 18, 2015 — Rated 10 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

Abel, the person who did our service,was conscientious and did a great job.

Report a concern   September 18, 2015 — Rated 0 out of 10 by W.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet stains returned. It was not at all what you guys preach. False advertisement

Report a concern   September 18, 2015 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Everything! Carpet looks wonderful. Customer Service from beginning to end was tip top.

Thank you

Report a concern   September 18, 2015 — Rated 10 out of 10 by Carolina Kirkland Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning no toxins or allergens used.

Report a concern   September 17, 2015 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Friendly technician and great job on my tile and grout.

Report a concern   September 17, 2015 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Only use water and the hole process was fast and easy

Report a concern   September 17, 2015 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   September 17, 2015 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

On time and very professional. Carpets look great!!

Report a concern   September 17, 2015 — Rated 10 out of 10 by Patricia Wojtkowski Zerorez Phoenix
What do you like about our products and services?

I was very happy with the knowledge of your worker. Able and Anthony. They knew their stuff and d

Report a concern   September 17, 2015 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

We had the best experience with Preston. He was awesome, took his time, and did a thorough job. We were very impressed and will request him next time.

Report a concern   September 17, 2015 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

I like how it cleans with water and no harsh chemicals

Report a concern   September 17, 2015 — Rated 9 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

Carpets looked nice after being cleaned. Tech was able to arrive earlier than stated time and that was very much appreciated.

Report a concern   September 17, 2015 — Rated 10 out of 10 by F.V. Zerorez Phoenix
What do you like about our products and services?

Very professional.

Report a concern   September 17, 2015 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

The spot remover cleaned all the spots that were in the carpet


Privacy Policy