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based on 86586 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets took much longer than stated to dry and the operator was sloppy by not wearing booties on his shoes and left dirty foot prints all over my white floor tiles. water puddles were left along the edges of the carpet. I then had to clean it up.
on time, quick, friendly, and great with my animals!
My carpets are looking amazing with out all the treatments. Next time I will budget for the whole package!
Loved the customer service and how clean my very soiled carpets turned out.
The stains that were in the carpet before the tech came to clean the carpets are gone and don't seem to be coming back. There was a urine stain from our dog and that seems to have cleaned up nicely as well.
my carpets look and smell clean
Anthony was great, and the carpet came out bright and fresh.
Everybody I dealt with was very upfront and professional.
Your service did a great job on my dirty carpet.
Thank you.
(1) Price was substantially more than I have ever paid for carpet cleaning.
(2) Technician left visible marks all over wood floor between rooms he was cleaning.
I paid extra for the pretreatment and it was worth it....the gentleman that came took his time and did a very great job! I am very happy...carpet was dry in the time frame he told me!
Your technician was very friendly. He went to work quickly and did a wonderful job. I will recommend Zerorez to friends in the future.
Carpets look great....glad no soap is in there. Also, your employees are courteous and pleasant to have in my home.
Peter was AWESOME. Explained Everything to me. Was able to complete the master bedroom first. Set up a fan to assist in drying the carpet. Exceeded my expectation. David Mc
Clean carpets, no residue or strong smell.
The entire process was smooth and painless, from booking the reservation online, to confirming my needs. On the day of, I felt that Hayden was very professional and courteous. I never felt uncomfortable having him in the house. He confirmed the quote, we talked about my options and he was very easy going about this part of the process; I never felt any pressure to buy services that I didn't need or want. When the job was finished, my carpets looked great! I am thrilled that it turned out so well and there were no harsh chemicals or smells left lingering. Thank you!
Did a great job The tech was very helpful and polite.
I had great treatment , and was very happy with the work that was done
friendly employee who did a good job on the cleaning.
I like the fact that there aren't any harsh chemicals.
Help with furniture moving.
You have great service and products.
They did an amazing job we recently painted the house there was overspray on the tile and they were able to get it off. The technician was polite and friendly would highly recommend zerorez to anybody that wants the carpet or tile cleaned
no chemical residue
Great service, friendly and respectful! You certainly get what you pay for!
My carpets look like new and your personal are the best.
No chemicals or smell. Carpets look refreshed and softer.
Great product and value. Our technician was honest and professional. Would definitely use you again. Thank you!
Cleans well with good service personnel
Kevin was professional and did a good job. After the carpets were cleaned and had dried, they were very stiff until vacuumed. Then were ok. Didn't really notice a huge difference with Zerorez versus other companies I've used.

The customer service was 100%. everyone was very nice. so i feel bad that it did not look too much different than other carpet cleaning companies. Almost all of the stains came back up within about 12 hours. I was told that the technician would have given me options for stain removal if it needed it and he did not. Again He was great as well as everyone else. I just exspected a difference from other carpet companies and I didnt see that.