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based on 84520 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I used to use Stanley Steamer and the fact that when Zerorez leaves my house - the carpet look cleaner and doesn't "crunch" will keep me coming back as a customer and continue spreading the good Zerorez word.
The customer service was outstanding and the attention to detail. Kevin was a very professional and went above and beyond to make sure things were done the right way.
First name removed T Last name removed
Ret. Fire Marshal/Assistant Chief
The service tech was punctual and explained the process. He was very curtious and took care to protect areas of the house that could be damaged during the cleaning. I was amazed at the before and after of the cleaning. THANK YOU.
They are clean.
I like the fact that there are no chemicals in your products. The tech, Trey Roberts, was very nice and experienced. I have already recommended him and your company on our Sonoran Foothills Facebook page. Thanks for a great product/service.
The floors were very clean and no soap products were used.
Looks very clean
Leave carpets clean without same spots popping through after a few months. Last a long time
Carpet clean and dries fast
The technician (Brandon) was courteous and knowledgeable. He suggested that we do a test area (my service was for tile/grout cleaning and I wasn't certain how well it would work)to be certain I would be pleased with the results prior to doing the entire area.
Not only do we like the carpert cleaned with the impowered water, we also bought the water for our daily cleaning. The day after we got it, we had company and a red drink was spilt on the carpet. We sprayed the water on it and you could actually see it removing the stain. First name removed
Fast and professional. No crunchy dry carpet! :)
Reasonable prices and CLEAN, residue-free carpet/area rug cleaning. Like having the option of in-home area rug cleaning for area rugs that don't need a deep clean. Craig, the technician, was very thorough and personable. Highly recommend.
Very professional , polite , great job , very happy with the services.
My tech showed up on time and did a fantastic job!
It is chemical free and fast drying.
Everything
Albert Gutierrez out zero respect technician arrived on time, took extra care with spotting caused by our dog and did an overall excellent service.
Everone was very professional. Technician (Oscar) did a great job!
Service was great. Prior to cleaning Trey explained what would be done and after he was done he told me what he did. He was Great!!
I was told twice on phone that the service tech would call me 15-20 minutes before he was to arrive at the house. This was important since we had vacated the house to move. He never called and only by chance was my husband there to get some things from the yard. I was also told that the tech would measure and look over the job to let us know if the master bedroom was going to cost as 2 rooms or 1 and if any problems with the job expected. He did not do this either and there was an additional cost for the master bedroom. The tech did see that my husband was cleaning the garage so he offered an additional service to clean the garage floor. This advertised $129 for 3 rooms ended up costing us almost $200.00. I was the person of contact and my husband had no idea what the estimate was going to be and this was another reason that the call ahead of time was important to me. The work was good and if it hadn't been for the above reasons I would have given you a score of 10. Communication is very important and knowing what kind of expense you are facing is too.
Explanation of how the carpet was to be cleaned and how knowledgeable the workers were of the products.
So far carpet looks great; I like the fact no chemicals.
We needed to have a "re-do" on several places. Also, it took two days for the carpet and furniture to dry, and that's just too long. The second person that you sent did a great job -- the re-done places came out clean, and were dry the next morning. (And he arrived in the evening.)
I still have a 'crunchy' area on my living room carpet. I'm not sure if it can be addressed
I had use this company because I had a client rave about your service and how great her carpet looked when finished.
I think my older carpet turned out good. The carpet did dry faster and no odor which was nice. Since I am working with an older carpet that will be replaced by tile, next time will go back to my other cleaner who is $40 less.
Will recommend you in the future to my clients............
Great job! had other companies clean the same CARPET AND DIDN'T GET IT HALF AS CLEAN AS ZEROREZ!
Friendly and very competent employees.
Natural solutions and products
Robert did a great job on my carpet! He is very nice and professional