Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84520 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 30, 2015 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

On time arrival, well explained service and fast! Our carpets look great following our cleaning!

Report a concern   November 30, 2015 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Technicians very knowledgeable and friendly. They were able to answer all of my questions and my carpets look like new!!

Report a concern   November 30, 2015 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

service and results

Report a concern   November 30, 2015 — Rated 2 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Right after the cleaning the carpets looked good and stain free but just 2 days later the old stains started showing through, now 7 days later it looks like the carpets were never cleaned at all.

Report a concern   November 30, 2015 — Rated 10 out of 10 by Denise Hobart Zerorez Phoenix
What do you like about our products and services?

Professional staff, excellent results.

Report a concern   November 30, 2015 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

the carpet turned out great and the technicians were wonderful

Report a concern   November 30, 2015 — Rated 10 out of 10 by Craig Haskin Zerorez Phoenix
What do you like about our products and services?

Technician was professional and friendly. Products are safe for pets and we like the Zeroez water; seems to clean everything.

Report a concern   November 30, 2015 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Doesn't have any harsh smell....drys pretty fast....carpet doesn't get so wet.

Report a concern   November 30, 2015 — Rated 9 out of 10 by James Stair Zerorez Phoenix
What do you like about our products and services?

The technician was great. my carpets were clean and I am very happy. The whole sales process was seamless

Report a concern   November 30, 2015 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

The tech was great and friendly, did a very nice job, I am very pleased.

Report a concern   November 30, 2015 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Fast, polite technicians. Quality products and service.

Report a concern   November 30, 2015 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

The technician took his time to make sure our carpets were as clean as possible.

Report a concern   November 29, 2015 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Very happy with service, price and the professionalism, Kevin, showed cleaning my carpets. Will definitely use again

Report a concern   November 29, 2015 — Rated 6 out of 10 by T.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Have employees not smoke while on job

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

I had you clean and seal a rental property, and the tenants were very satisfied the the job done!!

Report a concern   November 29, 2015 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

customer service was great.

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

the carpets look fantastic for being as old as they are, and they were dry in no time at all.
we will call again in the future.

Report a concern   November 29, 2015 — Rated 8 out of 10 by A.P. Zerorez Phoenix
What could we do to improve?

Take more care to keep the house clean. More time to set up corner guards, and set up more. There were blue marks on some corners during the process.
Also, Some puddles of water left on the floor next to the carpet areas. Take more time to wipe those up.

Report a concern   November 29, 2015 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

The cost is very affordable, the process is quick with great results, and the tech was very helpful and curteous. One suggestion to make the service exceptional would be to have your techs wear shoe covers so they do not leave tracks on the clean floor!

Report a concern   November 29, 2015 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The Carpets looked and Smelt Great! They did my whole home approx. 1825 sqft In the amount of time it took me to go to walmart! I highly recommend

Report a concern   November 29, 2015 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

I like the idea of no chemicals. The gentleman who serviced our one was kind and professional.

Report a concern   November 29, 2015 — Rated 10 out of 10 by H.I. Zerorez Phoenix
What do you like about our products and services?

You did a great job, thank you.

Report a concern   November 29, 2015 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

On time, good service and the tech was pleasant

Report a concern   November 29, 2015 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The next morning after our carpet was cleaned I walked barefoot on it and you could tell a marked difference in the bedrooms that were not cleaned and the living room and hall that were. The carpet was much softer and plusher feeling. Will absolutely use Zerorez again. I recommend them.

Report a concern   November 29, 2015 — Rated 8 out of 10 by S.V. Zerorez Phoenix
What could we do to improve?

One room looks worse after cleaning than before

Report a concern   November 29, 2015 — Rated 10 out of 10 by Lois Sykora Zerorez Phoenix
What do you like about our products and services?

I love the fact that no soaps go into our carpets....Techs are knowledgeable and friendly.

Report a concern   November 29, 2015 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

environmentally friendly and safe for pets.

Report a concern   November 29, 2015 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Fast, reliable, and it works!!

Report a concern   November 29, 2015 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

They were friendly and efficient. Carpets are clean

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Clean and doesn't leave residue. Very friendly professional staff


Privacy Policy