Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84520 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2015 — Rated 10 out of 10 by Jim Klump Zerorez Phoenix
What do you like about our products and services?

The professionalism of the person the cleaned our rugs and the way our rugs came out with all the traffic dirt we had. I feel he did a very good job and took extra attention to the dirty spots we had.

Report a concern   December 3, 2015 — Rated 10 out of 10 by Sandy Nickler Zerorez Phoenix
What do you like about our products and services?

I like that you clean "the right way" and the carpet is so fresh and not crunchy like some carpet cleaning companies leave it! The two times I have used you, the technicians have always been professional and have done a fantastic job.

Report a concern   December 3, 2015 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

The gentleman that showed up to clean the carpet were very polite and professional. The carpets look great!!!

Report a concern   December 3, 2015 — Rated 10 out of 10 by Peggy Coates Zerorez Phoenix
What do you like about our products and services?

The prices and quick service.

Report a concern   December 3, 2015 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

We really like how your process gets our carpets cleaner than any other company. Your technicians are SO professional!! Most recently, Matthew Radas cleaned our carpets and did a wonderful job!!!

Report a concern   December 2, 2015 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Arrived as scheduled on time, they were able to get old stains out of the carpet making it look almost new again.

Report a concern   December 2, 2015 — Rated 8 out of 10 by M.C. Zerorez Phoenix
What could we do to improve?

Cost is very high

Report a concern   December 2, 2015 — Rated 10 out of 10 by Larry Schlinker Zerorez Phoenix
What do you like about our products and services?

The cleaning done was superb. Nick did a fine job and we feel the price was fair.

Report a concern   December 2, 2015 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very quick and the carpets turned out great.

Report a concern   December 2, 2015 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Very pleased with entire experience, even your " monologue on hold". I was disappointed when someone answered!

Report a concern   December 2, 2015 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Very friendly and efficient carpet cleaner serviceman. Was pleased with the carpet cleaning process and will definitely use in the future and recommend to others!

Report a concern   December 2, 2015 — Rated 10 out of 10 by B.V. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you do superb work! My old carpets look almost like new. The young man who cleaned the carpets, was both friendly and knowledgeable. I will call you again when I need more cleaning help. Right now I am considering having you clean my tile floors.

Report a concern   December 2, 2015 — Rated 6 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You did not get the spots out of the carpet on this last cleaning. I wish that I had looked at it with the technician before he left. He thought it came out great so i didn't bother to double check--it is not great.

Report a concern   December 2, 2015 — Rated 9 out of 10 by B.I. Zerorez Phoenix
What do you like about our products and services?

The technician Nick was great to work with and our carpet looks brand new.

Report a concern   December 2, 2015 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

the carpets look great when job is completed and Scott was very friendly and courteous.

Report a concern   December 2, 2015 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

great service

Report a concern   December 2, 2015 — Rated 10 out of 10 by Ron LaFaye Zerorez Phoenix
What do you like about our products and services?

I like the no-pressure for up-sells and no residual soap on the carpet.

Report a concern   December 2, 2015 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

No chemical smell. Dried quickly. Friendly and helpful service personnel.

Report a concern   December 2, 2015 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Friendly service and excellent job of carpet cleaning.

Report a concern   December 2, 2015 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The product is wonderful and it dries quicker than other services. It doesn't leave any residue and the smell is great.

Report a concern   December 2, 2015 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

he did a good job.

Report a concern   December 2, 2015 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Your commitment to get the job done even though you guys were running behind that say.

Report a concern   December 2, 2015 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

My sectional looks like new and that is saying a lot since I have six young children. That's quite a bit of peanut butter and jelly marks :) Thsnk you! You and your technicians are incredible. I'm so excited to use your services again.

Report a concern   December 2, 2015 — Rated 8 out of 10 by R.T. Zerorez Phoenix
What could we do to improve?

The Technician did a poor job of locating his vehicle in front of our house. He actually backed in to a grass area where sprinkler heads/lines run.

He did our carpet cleaning with one hand on the cleaner and his other hand on his cell phone talking to someone.

He missed some stains that I had market for treatment.

We like Zerorez. We will use them again... just a bit frustrated with how it went this time.

Report a concern   December 2, 2015 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

I like that you do not use soaps or chemicals

Report a concern   December 2, 2015 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Clean! Clean! Clean! Carpets are so clean after Zerorez.

Report a concern   December 2, 2015 — Rated 10 out of 10 by Jackie Murphy Zerorez Phoenix
What do you like about our products and services?

Service technician was on time, professional and provided quality service! My carpets were very clean and fresh once the service was completed. Love the quality of service. Thank you very much!

Report a concern   December 2, 2015 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient; my furniture dried faster than I anticipated.

Report a concern   December 2, 2015 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Your technician was friendly and courteous and did a great job cleaning the tile & grout.

Report a concern   December 2, 2015 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez has cleaned our floors twice. Both times, they did an excellent job with very noticeable results. The technicians are very knowledgeable and thorough, taking their time to answer questions and to ensure our satisfaction. Much thanks to Trey for the great job he did this past week.


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