Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87520 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 13, 2016 — Rated 10 out of 10 by John Ore Zerorez Phoenix
What do you like about our products and services?

Carpets look great and do stay clearer longer.

Report a concern   April 13, 2016 — Rated 8 out of 10 by J.J. Zerorez Phoenix
What could we do to improve?

I was very happy with the result and the service, however, I felt it was very expensive.

Report a concern   April 13, 2016 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Floors look very clean, there was a bit of residue on tile but overall very clean

Report a concern   April 13, 2016 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Staff was friendly, service was great.

Report a concern   April 13, 2016 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Everything. Andrew was totally professional and did a fantastic job. Also made us u derstand everything going he was doing. Would derful service

Report a concern   April 13, 2016 — Rated 0 out of 10 by D.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I called and got an estimate on the cost. I end up paying 250.00 for services. I understand some prices, but while the guy was here and telling me what he wanted to do to get a few pet stains out of my carpet, it seemed a bit confusing to me. I have some medical issues and sometimes don't understand completely what is being said. I thought I had money to use for other treatments, but I must have misunderstood. The carpet came out looking good, but I didn't realize what he was going to do to the carpet. Once he was done, I had no choice but to pay because services were rendered.

Report a concern   April 13, 2016 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

It was done quickly no smell dried quickly couldn't be more pleased.

Report a concern   April 13, 2016 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

Our carpet cleaned up well and appreciated the service.

Report a concern   April 13, 2016 — Rated 2 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

carpet still very dirty. also, i wanted to get upholstery cleaned but there was confusion about whether you could do it without damage. i'm hoping on follow-up visit to get carpet cleaner.

Report a concern   April 13, 2016 — Rated 7 out of 10 by R.G. Zerorez Phoenix
What could we do to improve?

Was a little concerned when the the Technician Jay wanted to make a side deal for additional room for just $40 if I would pay him cash. Need to better vette your staff! Of course did not go for the deal.

Report a concern   April 13, 2016 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

It works!

Report a concern   April 13, 2016 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Carpets get CLEAN!!! Techs are always very friendly.

Report a concern   April 13, 2016 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

The empowered water that they use is unbelievable. I am beyond satisfied with how my carpets look and feel. I will never use another carpet cleaning service again.

Report a concern   April 13, 2016 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

No soaps used; just water.

Report a concern   April 13, 2016 — Rated 10 out of 10 by Doug Rogers Zerorez Phoenix
What do you like about our products and services?

gets the job done

Report a concern   April 13, 2016 — Rated 9 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

the service technician was top notch. I hope he will be available when I need cleaning again.

Report a concern   April 13, 2016 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Safe for pets & does not bother my allergies

Report a concern   April 13, 2016 — Rated 10 out of 10 by Colleen Blood Zerorez Phoenix
What do you like about our products and services?

Very informative and professional. Everything came out so nice. Will use you again for my carpets and looking forward to having my tile floors done.

Report a concern   April 13, 2016 — Rated 10 out of 10 by Dee Weston Zerorez Phoenix
What do you like about our products and services?

Professional, clean & answered my questions.

Report a concern   April 13, 2016 — Rated 10 out of 10 by D.U. Zerorez Phoenix
What do you like about our products and services?

The products aren't harsh ...they actually smell really nice

Report a concern   April 13, 2016 — Rated 8 out of 10 by A.Y. Zerorez Phoenix
What could we do to improve?

Prices seemed a lil high

Report a concern   April 12, 2016 — Rated 8 out of 10 by C.A.R.I. Zerorez Phoenix
What could we do to improve?

Your pricing is a bit high on the stain protector

Report a concern   April 12, 2016 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Your staff is very professional and do an overall good job. The carpets are CLEAN!

Report a concern   April 12, 2016 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Our carpet looks amazing and stays clean much longer then any other company we have used. Love the empowered water instead of chemicals. Also our travertine and grout came so clean it looks brand new!

Report a concern   April 12, 2016 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Great service!!

Report a concern   April 12, 2016 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

I received excellent customer service from start to finish. Everyone was very professional and each person I eneracted with was positive and met my expectations. Thank you for doing a great job for us.

Report a concern   April 12, 2016 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Really appreciated the fine service of Joshua. Will ask for him again!

Report a concern   April 12, 2016 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable and experienced technicians; safe product

Report a concern   April 12, 2016 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Customer service was great- employee that did the work was professional and educated in products/service

Report a concern   April 12, 2016 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Friendly, punctual, performed as described.


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