Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84520 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 21, 2015 — Rated 10 out of 10 by Judy Randall Zerorez Phoenix
What do you like about our products and services?

The Zerorez method of cleaning without chemicals increased the longevity of my carpet and the service is very professional and efficient. Their employees are friendly, courteous and do the job right for the customer.

Report a concern   November 21, 2015 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

Clark was awesome and very knowledgable.

Report a concern   November 21, 2015 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Tech did a dry good job!

Report a concern   November 21, 2015 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

No chemicals and great customer service

Report a concern   November 21, 2015 — Rated 9 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

The carpet is clean and the tech was on time!

Report a concern   November 21, 2015 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

That I didn't have to do the work. Anthony and the Marine gal were great.

Report a concern   November 21, 2015 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

On time, accurate online estimate and great service.

Report a concern   November 21, 2015 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Great customer service !

Report a concern   November 21, 2015 — Rated 1 out of 10 by M.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After a couple of days the stains were back. I've used another carpet company in the past that's been able to get the carpet stains out and the stains stay gone for up to three months in this case after a few days the stains were back.

Report a concern   November 20, 2015 — Rated 9 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

Hayden was very nice and responsive. Very cordial and polite. Offered options and was willing to work with me.

Report a concern   November 20, 2015 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Technician Robert Holt arrived on time and informed me about the process and some options. He seemed very meticulous about his job and worked steadily. This is my second time to use Zerorez and did not write a comment the last time I don't think but he did a good job too. very happy,

Thank you

Report a concern   November 20, 2015 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

No residue.pet and grandchild friendly.

Report a concern   November 20, 2015 — Rated 10 out of 10 by Helen Just Zerorez Phoenix
What do you like about our products and services?

No residue, carpet are soft, and I can't believe it but no smell. and the stains came out.

Report a concern   November 20, 2015 — Rated 9 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

A little pricy, but did an excellent job.

Report a concern   November 20, 2015 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

He was professional in appearance and behavior. He explained everything up front. We agreed about what he was going to do & he did a good job.
This was the first time I used Zerorez & won't be the last.

Report a concern   November 20, 2015 — Rated 9 out of 10 by E.T. Zerorez Phoenix
What do you like about our products and services?

I really felt taken care of during this past appointment, the technician made sure he got out all stains and we were satisfied with his service.

Report a concern   November 20, 2015 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Had a little issue and they came back and was very happy to resolve the issues and i will have them come back next time i need them. Thank you so much!

Report a concern   November 20, 2015 — Rated 10 out of 10 by Celena Barrera Zerorez Phoenix
What do you like about our products and services?

The service was amazing, felt like serviceman really cared about his job, the outcome, and trying to provide me the greatest service to meet my needs w/o "ripping me off". Honest service thank you

Report a concern   November 20, 2015 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

We had a problem with pet stains prior to using zerorez, I was worried that after cleaning my house would smell (due to zerorez not using anything but water) but I was presently surprised to come home to floors that have NO SMELL AT ALL! They also look like brand new carpet!

Report a concern   November 20, 2015 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

My carpet dried so much quicker with your products. The man who cleaned them was so kind and informative. He was fast but yet my carpets still looked fantastic.

Report a concern   November 20, 2015 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The carpets look great. The cleaner was very pleasant. Thanks!

Report a concern   November 20, 2015 — Rated 10 out of 10 by H.M. Zerorez Phoenix
What do you like about our products and services?

Zerorez took really good care of me as a customer and I've recommended them to all of my friends and family members. I will be using them from now on for my carpet and tile cleaning needs! Thank you Zerorez!

Report a concern   November 20, 2015 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

The Carpet Tech was very helpful and very courteous. The carpet looks great!!

Report a concern   November 20, 2015 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

professional staff
carpets are clean without chemicals

Report a concern   November 19, 2015 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Our rep. Did a wonderful job

Report a concern   November 19, 2015 — Rated 10 out of 10 by Ed LeBlanc Zerorez Phoenix
What do you like about our products and services?

Carpet came out amazing, Robert Holt was an outstanding technician. Very courteous, did an awesome job in a timely manner. Very professional and friendly.

Report a concern   November 19, 2015 — Rated 10 out of 10 by Megan Sebold Zerorez Phoenix
What do you like about our products and services?

I love everything about my Zerorez experience! Scheduling was a breeze, my technician was so kind and knowledgable, and the finished results are fantastic!

Report a concern   November 19, 2015 — Rated 5 out of 10 by T.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Sean was a much better technician. Scott was conciencious but the resulting carpeting cleaning was just fair. I have been using your services for a few years now and this was the most mediocre result. The cleaning we do between professional cleanings with our Bissell brings better results.

Report a concern   November 19, 2015 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Technician was timely and professional. He explained what he was doing and job was well done.

Report a concern   November 19, 2015 — Rated 9 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Lack of chemicals


Privacy Policy