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based on 84520 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our floors didn't seem any cleaner after I paid you guys $150+. I understand the grout can get stained but it doesn't even look like you guys did anything. Very disappointing overall. The guy that came out said he was going to manually clean some of the grout after his machine cleaned everything (after about 30 seconds to a min he was completed, still no difference).
I loved the results. The best carpet cleaning I have ever had. Thank you!
no chemicals
Prompt service and quality cleaning
The technician was very nice and helpful. Thank you
Dirty area on den carpet did not come clean and a new spot appeared. Two new spots appeared in guest room carpet. I called your office on Saturday and I am scheduled for a return visit to correct these issues on 11/30. Customer service was very helpful.
I like the pricing, the service, and both times you've come to my business the fellas that you've sent out have been very professional!
The technician was professional and courteous.
We don't feel your system cleaned any better than others.
Curteous technician very thorough. Whole experience was positive. Very informative about what to expect with the scheduling. I will use them again
We used you many times and would still recommend. Nick was pleasant and respectful the issue we have is that the next morning after everything was dry we noticed there are many areas that we feel the grout is still dirty. We called Sunday morning but you were closed. We hope to speak to you tomorrow, Monday morning. Again you have cleaned tile of ours before but this is not at that standard. Mike Phone number removed or First name removed Phone number removed.
Fast with no chemical smells to bother my asthma
I like the fact that they do not use chemicals.
They work great and th service was amazing.
No harsh chemicals; great service; professional technicians; no pushy sales
The empower fluid is amazing.
That there was no chemical residue left in the carpet and it dried so quickl.
My bedroom carpet doesn't even look like it was cleaned, I left a message for a call back.
Travis did a nice job and explained everything to us.
You guys do an amazing job of cleaning both the tile and carpet.
I like that you don't use alot of chemicals in your cleaning process. Our technician was extremely knowledgeable and answered all of my questions. He did a great job. His name was Anthony.
Friendly and helpful tech
Amazing job and service.
Prompt and friendly service: you hire good folks
That you recycle your water and are environmental friendly. Also like the friendly welcome when you answer the phone and stay involved on the day of service letting us know when they will be there. Awsome company. Will use your services again.
It's done right the first time. The job is outstanding. Your workers are customer service minded. Job well done.
I like that your products are non-toxic water based. I have allergies so I appreciate the clean smell and feeling following cleaning. Your technicians are not only well trained and do a great job, Clark, who cleaned our carpets this time, was respectful, friendly, polite, and answered questions we had. When he left I told him he deserved a gold star!
Thank you for providing this superior product. I will definitely use Zerorez again.
My carpets looked amazing and no smell
Awesome service, great people and my carpet isn't crunchy!
We are so happy we found Zerorez! This is the second time this year we have called them and may I say they are the best in the business. They are on time and very proffesional. We have two large dogs and one cat and a very busy social life with a ton of activity on our carpets. Our carpets look fantastic! Thanks again for making my holidays!