Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84523 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 10, 2015 — Rated 10 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

the person did a great job and the carpets are clean!

Report a concern   December 10, 2015 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Best part about the product and service was that my carpet ended up really clean. I like that the technician wasn't in a hurry to get to the next job. I like that he was on time, even came early. I like that there were no hidden costs and no trying to up-sale products. I appreciated the technician being very careful not to damage home or furnishings.

Report a concern   December 10, 2015 — Rated 9 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Clean, but not wet finish

Report a concern   December 10, 2015 — Rated 10 out of 10 by Larry Lubert Zerorez Phoenix
What do you like about our products and services?

The results from the products

Report a concern   December 10, 2015 — Rated 9 out of 10 by Dorothy Newton Zerorez Phoenix
What do you like about our products and services?

the tech was very friendly, informative and helpful. My carpet looks and smells great.

Report a concern   December 10, 2015 — Rated 0 out of 10 by G.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet in the family room was the area of most concern. I'm sorry to report that several spots remain and traffic area is still dingy. Overall, the carpets were left more damp than should be. If your service tech, Kevin, would have rerun the wand over them without liquid injection, this might have helped. Bottom line; after hearing the radio promotions for so many years, I probably set my expectations too high.
The solution for the family room; rent a standard rotary brush machine to go over the spots and traffic area.

Report a concern   December 10, 2015 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Clean. Professional. No residue. Carpets are fluffy. I like your commercials

Report a concern   December 10, 2015 — Rated 10 out of 10 by M.A.C. Zerorez Phoenix
What do you like about our products and services?

I like that no residue remains on the carpet.

Report a concern   December 10, 2015 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

I really enjoyed the customer service. I also enjoyed the fact that they did not use any chemicals and that my carpets came out looking better than when they were brand-new. I'm really satisfied with Zerorez and will be using them again in the future. Thank you

Report a concern   December 10, 2015 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The service was wonderful! Clark Howell was truly professional, so polite and helpful!!

Report a concern   December 10, 2015 — Rated 10 out of 10 by Robert Cruz Zerorez Phoenix
What do you like about our products and services?

No soap residue left behind.

Report a concern   December 10, 2015 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

The young man was very courteous and did a great job.

Report a concern   December 10, 2015 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Competence of people and the quality of the job they did.

Report a concern   December 10, 2015 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I love the end result! My carpets look fabulous. The on-site staff was also terrific.

Report a concern   December 10, 2015 — Rated 6 out of 10 by K.A.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I've had your company out before and loved the job they did. This time the carpets still had a few marks on them. The tile did not get as clean as it had last time, mostly talking about the grout. He didn't seem to take much time on the tile and left it completely soaked. I had to towel dry the whole floor myself, especially since I have dogs and did not wanto slip.

Report a concern   December 10, 2015 — Rated 10 out of 10 by Abby Bickler Zerorez Phoenix
What do you like about our products and services?

Carpets dry fast and doesn't leave a weird smell in the house

Report a concern   December 10, 2015 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Excellent service and products, worth it! Very happy

Report a concern   December 10, 2015 — Rated 5 out of 10 by A.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Wasn't any different than any other carpet cleaning company. Carpet looks a bit lighter but nothing like I expected from your ads

Report a concern   December 10, 2015 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Carpet is clean, fries quickly and is not "crunhy" when dry. Technician was courteous, thorough and did not mess up wood floor in entryway.

Report a concern   December 10, 2015 — Rated 9 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Good service. Friendly workers.

Report a concern   December 10, 2015 — Rated 10 out of 10 by C.B.T. Zerorez Phoenix
What do you like about our products and services?

Quick scheduling and the carpets looked fantastic.

Report a concern   December 10, 2015 — Rated 10 out of 10 by Shannon Irvin Zerorez Phoenix
What do you like about our products and services?

My carpet looks new again!

Report a concern   December 9, 2015 — Rated 10 out of 10 by Vanessa Carley Zerorez Phoenix
What do you like about our products and services?

The technician was awesome!! Very friendly and helpful. The carpets look and feel amazing. I will definitely use this company for many years to follow and recommend your service to my family and friends. Thank you 😀

Report a concern   December 9, 2015 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez for the past three years and are pleased with the results.

Report a concern   December 9, 2015 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Prompt, professional and friendly service

Report a concern   December 9, 2015 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

All I need to know about your service is that my wife was very impressed with your technician and smiling when I asked about the floor cleaning. You know what has been said..."If momma isn't happy, no one is happy...if momma is happy, then everyone is happy!"

Report a concern   December 9, 2015 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

That you don't use chemicals and the service man was very nice and polite

Report a concern   December 9, 2015 — Rated 0 out of 10 by A.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

too much sales pressure, felt ripped off and badgered about buying more. my plan was $150 and it was $300. not fun at all

Report a concern   December 9, 2015 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

Timely, friendly, effective and reasonably priced.

Report a concern   December 9, 2015 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The tile cleaning was fsbulous. However, the biological agent used to deodorize the carpet did not work. We subsequently had to purchase another product to resolve the issue.


Privacy Policy