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based on 84524 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
did not show did not call
How fast it was and the quality of the clean
The service man was very polite and explained everything thoroughly. I didn't feel pressured by him either on what service I should get.
Anthony the Tecnician was very pleasant, knowledgeable and timely. the floors look great!
i loved the fact that he did not push me to get things i did not want. He offered and explained and then i felt comrotable making my decisions. that is why i will recommend you guys and use you again.
GOOD JOB !
Quick availability
Dries fast
wonder service from your Techs.They do very good work.
It makes my old carpet looks new again without any stains and "traffic" traces.
I felt the guy after he cleaned was hitting me up for a tip the house was a small 1600 ft house 3 small rooms and great room
There seems to be to much hype over zerorez. I was expecting much better results than what I received. The technician actually had to go over an area again because I was not satisfied with the results. He was more then willing to do so but he shouldn't have had to do it in the first place. Although I did think that the costumer service was amazing.
Very professional and quality work
I was very happy with the serviceman,Anthony, and the results. I am in a rental house and the carpet looks much better than the way I rented this property from day one! I will definately use again.
the techs are friendly and professional, on time and do a very good job on the carpets.
The Technician was precise and friendly and know all about the different in tiles and how they should be done. We highly recommend him to anybody. thanks
Carpet was not cleaned as good as I would want it
Stairs needed more work and you charged extra for stairs
On timn, courteous, reliable, and just plain perfect!
Very pleased with the service done by Robert...he was very thorough explaining everything about the cleaning of the tile and the cost. He did an excellent job.
Very professional from scheduling to completion.Thank you for a great experience!
Very knowledgeable. My floors look fantastic!
Kevin did a great job!!!
Friendly!!
And the carpets look great!!!
Great job. Carpets are clean and your representative was very nice.
I specifically told the receptionist that we had significant pet stains in one area of the livingroom and that I was willing to pay the price for 3 rooms to concentrate solely on an area that was about 5-12 feet in that room. When I came over after work, the technician had done 3 rooms and the stained area looks almost as bad as it did initially. He told my husband that it would cost $600 to get the pet stains out. I am so disappointed.
On time, Andrew did a good job.
Kevin did an outstanding job. He was quite knowledgeable and a very personable young man.
Nice thorough cleaning and friendly service!
The professionalism of your employees
Your technician did a really good job. I like that I don't have to worry about chemicals around my small children.
Like that there are not much chemicals are used and all the stains come out.
Courteousness of both phone representatives and technician as well as how great my carpet looked after cleaning.
I like that there are no chemicals in your products. I have pets so that means a lot to me. The gentleman who was here was very informative, very nice, a true pleasure to have in my home. And he did a very good job.
yu do the job well, but you need to work on the tech being there after you have be called and given a 15 to 20 minutes and then not showing up for 45 min, he went to the wrong address, no call to let us know he would be later, i had to call and find out what happened.