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based on 86580 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue.
Gentleman was actually early, very polite and courteous, did an excellent job, explained what he could and could not do. I would highly recommend you service to anyone extremely satisfied
Joshua did a great job
Friendly techs that do a great job! My carpet looks great!
My carpets are one year old.Zero Res did a great job cleaning them and the technician was very nice and professional. My only concern would be that my carpets after they dried felt hard and crunchy. Not soft like before I had them cleaned. I used my carpet rake after they were dry and that helped but they are still a little crunchy. Do you have any Suggestions?
good service
Professionalism of employees and quality of results.
Sam arrived on time and was knowledgable and professional. The carpet looks great!
Smell nice and work very well.
The technician was great. He was courteous helpful and did a good job cleaning my carpet.
Technician was very thorough explaining everything. The natural cleaning seemed to do the job. The tile/grout cleaning was amazing. We did not imagine how clean the grout would get.
Maybe better first time pricing. I spend alot, and one of my rooms could use a re cleaning.
Products: Love that there are no chemicals and it's safe for children and pets.
Services: David was very professional and personable, and tried very hard to ensure my rug was clean and stain-free! I will use this service again in the future and tell others, as well!
Was satisfied with the fast and efficient work the tech provided during the visit to our home. The tech explained his work thoroughly and gave terrific hints to prevent further damage to our carpet.
courteous and punctual staff.
Very thorough and sanitary. The technician was very knowledgable and professional
Professional and do a great job
I like that the carpet dries fast.
Professional, courteous and knowledgable staff from making the appointment to the technician who came to our home to do the service. We've recently had some unfortunate service experiences with other companies, and it was very refreshing to experience a service that did exactly what they said they would do. Thank you for delivering a nice customer experience.
Great service and very polite staff.
They're awesome! Every time!
Timely, efficient service
The customer service was excellent
The service was very good. The guy was very polite and informative. I am very pleased with what the outcome was. Definitely recommending to both my work and my friends.
Great customer service. Cleaning is great. Repeat customer and will call again.
Sam, was very careful, he did a very good job of cleaning our living room, MBD room, spare bed room and office carpets. He arrived on time and worked quickly, was personable and helpful. The carpets look very good, have good body and feel nice. Thank you.
The rep was great, very professional and nice!! Would recommend to all my friends and family!!!
The bedroom carpet and the area rug carpet are good. The kitchen tile could not be done due to the grout coloration and the master bedroom tile that was completed did not show any difference. The finished group actually had dark and light spots as though the dark areas were wet but they are not wet. I could not tell there was a seal applied. I would recommend for carpet only not tile. This was my first time using zerorez. I hear ads on the radio and received a mailer to try for the first time.
Very good service, on time, knowledgable, efficient.
no detergents or harmful chemicals