Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87520 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 13, 2016 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Fast and clean. The tech was friendly and helpful

Report a concern   May 13, 2016 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

gets the carpets clean without leaving any residue/soap, etc!

Report a concern   May 13, 2016 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

The technicians were great! Very friendly and considerate to my home.

Report a concern   May 13, 2016 — Rated 4 out of 10 by R.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

With all the hype I have seen about Zerorez I guess I just expected the carpet to look cleaner. I was very pleased with your technician Brian. I felt that he was knowledgeable and honest and he tried his best to get the job done right. It may be that the 4 year old cheap carpet is beyond recovery, but I feel that it looks no cleaner or smells no better now than when I do it myself with my Bissell upright cleaner.

Report a concern   May 13, 2016 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

Job was done quickly. No chemical smell.

Report a concern   May 13, 2016 — Rated 6 out of 10 by B.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

good

Report a concern   May 13, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

No soap in your system.

Report a concern   May 13, 2016 — Rated 9 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Service. We had to shift around a scheduleday time but you did it right. Thank you.

Report a concern   May 13, 2016 — Rated 10 out of 10 by Bonnie Troyer Zerorez Phoenix
What do you like about our products and services?

I really like the non-soapy residue method of cleaning and the carpets look and feel great!

Report a concern   May 13, 2016 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Efficient, "green" natural cleaning. Professional and friendly service. Steve was great!

Report a concern   May 13, 2016 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

The person doing the service was extremely nice and helpful.

Report a concern   May 13, 2016 — Rated 10 out of 10 by Mary Lou Case Zerorez Phoenix
What do you like about our products and services?

No residue left in carpets. Feel I can clean carpets more often without damage.

Report a concern   May 13, 2016 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Good methods delivered with good service.

Report a concern   May 13, 2016 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Professional and courteous staff knowledgable in carpet cleaning.

Report a concern   May 13, 2016 — Rated 10 out of 10 by Danelle Treguboff Zerorez Phoenix
What do you like about our products and services?

They are awesome. Carpets always look really good and stay that way until the next time. Technician was really great too.

Report a concern   May 13, 2016 — Rated 8 out of 10 by C.T. Zerorez Phoenix
What could we do to improve?

Uncertain about the quality since it was something we decided to try based on our nephews's recommendation. We have nothing else to compare the quality of cleaning.

Report a concern   May 13, 2016 — Rated 10 out of 10 by Belinda Fransen Zerorez Phoenix
What do you like about our products and services?

The technician was very kind and professional.

Report a concern   May 13, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

All the tough spots are gone. I did not think anyone could remove them from my carpets and Zero Rez did.

Report a concern   May 13, 2016 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Everything is done easily and as quickly as possible.

Report a concern   May 13, 2016 — Rated 10 out of 10 by Justin Kary Zerorez Phoenix
What do you like about our products and services?

The lady and gentleman that cleaned my carpets were very polite and knowledgable. They walked me through everything they were going to do and explained the process. I will use zerorez again and more frequently now. Thank you so much!

Report a concern   May 13, 2016 — Rated 10 out of 10 by Deborah Hilliard Zerorez Phoenix
What do you like about our products and services?

Fast friendly

Report a concern   May 12, 2016 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Great communication, true to price estimate, and service tech explained all options, was very knowledgeable, and answered all my questions. Carpets look great and pet smells are gone.

Report a concern   May 12, 2016 — Rated 10 out of 10 by Pam Swanson Zerorez Phoenix
What do you like about our products and services?

All green products, great customer service and amazing results!

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

How nice my carpets turned out & that they dried much quicker than other carpet cleaning businesses..I have (3) cats & Joshua did a great job in getting all the spots cleaned.

Report a concern   May 12, 2016 — Rated 8 out of 10 by N.G. Zerorez Phoenix
What could we do to improve?

I suggest for chemically sensitive people, you have another choice of pretreatment for the carpet spots, etc. Citrus is problematic in my case, and I remember a prior carpet cleaning service used peroxide for most stains. I use a little of that, and some dish soap and borax, separately. NO fragrance is definitely needed here.

Report a concern   May 12, 2016 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

Jeff was very friendly and went beyond by staying 2 extra hours to take care of cleaning my couches when I added them at the last minute after I saw how fantastic my carpet looked!!!

Report a concern   May 12, 2016 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Quick and Efficient.

Report a concern   May 12, 2016 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Carpets and upholstery feel, look and smell clean.

Report a concern   May 12, 2016 — Rated 6 out of 10 by S.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

A 2 hour window for an appointment was disappointing. Other companies give exact times.

Report a concern   May 12, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Your tech was very nice.


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