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based on 84525 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We keep our carpets clean and keep shoes off of them but unfortunately my son was sick and threw up in the living room. We cleaned it up the best we could but there wad still a smell. I was going to rent a rug Dr but we decided to spend the extra money after zerorez was recommended to us. The technician seemed to only skim clean the carpet. I called and left a message because there is still a smell in our carpet. No one has returned my call. Very disappointed.
Your technician was professional, came in, gave us the quote,gave us some options and began to clean the carpets.
Thank you for taking the time to answer mine and my husband's questions in regards to the process.
The technician who came to my house was very nice and respectful. I think his name was Trey Rogers. He did a good job. I really like zerorez because it does not use harmful chemicals to clean carpets.
Carpets always look great after Zerorez comes!!!!
Easy to schedule appointments,techs are knowledgeable and professional. The carpet looks and feels great!
Friendly employees, great service and decent prices!
I always feel like you do a great job and never feel scammed when your team leaves. they are all so very friendly and do an amazing job!
The service was great with very friendly, professional people.
It performed up to my expectations.
Overselling. I bought carpet cleaning for someone as a Christmas gift. The main person on the job was insulting their home trying to upsell. The cleaning was great but the gentleman selling was rude and I was embarrassed that I picked your company and that the recipient of my gift was put in that position.
They are natural and do not contain harmful chemicals
The service agent was not very friendly.
Nice tech, carpet feels clean after, not crunchy
Very good job
Fantastic cleaning of carpet and tiles !
No odor, very clean carpets after service! No stains magically popped back up after everything dried!
Awesome person and helpful that did the carpet.
Great service, great product, staff has always been courteous and professional.
Do a better job cleaning the traffic areas.
Very professional and finished the job quickly. Carpet looks great!!!! He was able to remove a wine stain !
Carpet wasnt very clean afterwards, had a weird smell, friends/family were also disappointed in the result. You can make it right by giving my carpet another cleaning.
Easy to schedule. Friendly technician. Fast
Speed and quality of service
Your Tec was very nice and took his time to do a good job.
Setting an appointment was quick and convenient. Sean was very professional and clearly explained the cleaning process.
They work
I enjoyed the entire experience from the initial phone call to the end of cleaning.
Charlie was our cleaner and was very polite and did a great job. It was cleaned very fast and looked better now than when I first moved in. I did notice that when the carpet was wet some of the stains that were gone reappeared as the carpet dried. A little sad about that but I'm sure would be a lot worse from another company. Over all pretty happy and will use them again in the future
Expected better results. Maybe my expectations were to high?
Tech did a great job