Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84532 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 11, 2016 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

i like that you use a natural way of cleaning

Report a concern   January 11, 2016 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The solution smelled really nice, and the service was excellent. The end result was very good.

Report a concern   January 11, 2016 — Rated 0 out of 10 by L.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After having the carpets cleaned I had to replace all my carpet in my house. Just seeing the stains under the carpet, and the pad when it was being taken out made my stomach sink thinking what I spent for the cleaning was a waste of your companies time and my money. It was disappointing to say the least.

Report a concern   January 11, 2016 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

The carpets dried within 3 to 4 hours. K.C. was very nice and explained everything steps along the way.

Report a concern   January 11, 2016 — Rated 10 out of 10 by Jacob Esslinger Zerorez Phoenix
What do you like about our products and services?

My 18 year old tile came out looking like it was brand new and the service tech was awesome and answered all my questions with confidence. Very Very happy!!

Report a concern   January 11, 2016 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Your staff and my carpet is never left soaked with water

Report a concern   January 10, 2016 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

I loved that my carpets felt fresh and soft with no residue. Also, the service technician was very knowledgeable and did not try to upsale additional products which can be uncomfortable.

Report a concern   January 10, 2016 — Rated 10 out of 10 by jennifer nagel Zerorez Phoenix
What do you like about our products and services?

After the carpets were cleaned it didn't smell like a bunch of chemicals, it smelled fresh and clean!

Report a concern   January 10, 2016 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

It did not pull all that is in the pad back up again like last year's "other vendor". Plus the guy was a little early, friendly, helpful and quickly out and gone. Within 4 hours all was dry and 10 days later still looking good for how dirty this rental carpet was!!!!
Glad I went with 0 Rez♡

Report a concern   January 10, 2016 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The best carpet cleaning company!

Report a concern   January 10, 2016 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous and thorough service.

Report a concern   January 10, 2016 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Showed up quickly, addressed all my concerns. Love Zeroez, will always use them!

Report a concern   January 10, 2016 — Rated 9 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Your technician was able to get my carpets cleaner than I thought they would have gotten! The technician was also very knowledgeable on carpet care and what u should do to keep mine cleaner!

Report a concern   January 10, 2016 — Rated 5 out of 10 by D.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid extra in two rooms for pet urine smell and today I still smell it.

Report a concern   January 10, 2016 — Rated 10 out of 10 by Savannah Bardin Zerorez Phoenix
What do you like about our products and services?

Very professional, cleaned up the carpets without harsh chemicals. I love how fast my carpet dries and looks brand new.

Report a concern   January 10, 2016 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Chase was awesome. Very professional and communicative. Plus- my carpet and tile
Look awesome even after my 4 dogs did their best to destroy them. Will definitely be calling again.

Report a concern   January 10, 2016 — Rated 9 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Very timely.

Report a concern   January 10, 2016 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Services were quick, clean and on time.

Report a concern   January 10, 2016 — Rated 10 out of 10 by H.E. Zerorez Phoenix
What do you like about our products and services?

The tech was very helpful, respectful, and pleasant

Report a concern   January 10, 2016 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

The care that he took with making sure my furniture and wall corners were protected, the thoroughness of the cleaning, and professionalism were amazing!

Report a concern   January 10, 2016 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Mathew did a great job.

Report a concern   January 10, 2016 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Trey did a great job! Attention to detail was 100%. Explained everything completely before he started. I would request Trey!

Report a concern   January 10, 2016 — Rated 7 out of 10 by R.A. Zerorez Phoenix
What could we do to improve?

I expected more from the stain removal. Carpets did dry quickly but left a musty smell like the equipment used was not cleaned from last job.

Report a concern   January 10, 2016 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

great cleaning.

Report a concern   January 10, 2016 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The carpet is not sticky after it dries

Report a concern   January 10, 2016 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Pricing is good and the people you send to the house are professional and easy to understand.

Report a concern   January 10, 2016 — Rated 9 out of 10 by Teunis F. McClain Zerorez Phoenix
What do you like about our products and services?

You cleaned a spot that took other companies 2-3 times and it was not 100 percent. Yours was
100 percent clean! The only complaint were the tassels on the rug took forever to dry and the rug still had a dingy area. But all in all better that the others I have tried.

Report a concern   January 10, 2016 — Rated 9 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Technician was courteous and knowledgeable. The treatment work great on the carpet.

Report a concern   January 10, 2016 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Fair pricing, pretty good product, friendly tech.

Report a concern   January 9, 2016 — Rated 10 out of 10 by M.Y. Zerorez Phoenix
What do you like about our products and services?

Very professional, very thorough job of cleaning carpets, explained entire process, reminder call was helpful, as well as call for 2 hour window
I already have recommended your company to 2 friends...very happy with your service.


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