Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84533 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 13, 2016 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

You guys showed up on time, tech explained everything, he was concerned with my two dogs and the front door being open while he worked, he was very professional, and my carpet looks beautiful.

Report a concern   January 13, 2016 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

The service representative was professional and very thorough. I used my bottled Zerorez on my stainless steel and it does an amazing job. I feel it was a product well worth the purchase. Thank you for a well done job with employes that have pride in their job performance.

Report a concern   January 13, 2016 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Carpet was very clean

Report a concern   January 13, 2016 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Great job. Honest and knowledgeable rep. On time!

Report a concern   January 13, 2016 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

how well your products clean

Report a concern   January 13, 2016 — Rated 10 out of 10 by Rene Worden Zerorez Phoenix
What do you like about our products and services?

THE TECHNICIAN WAS FRIENDLY, INFORMATIVE, THOROUGH. STAINS I THOUGHT WERE GOING TO LEAVE AT LEAST A SHADOW LITERALLY DISAPPEARED! THE CARPETS NOW LOOK LIKE NEW IN ALL FOUR ROOMS, ONE IN WHICH THE CARPET WAS A LIGHT BEIGE COLOR. ALSO, WE HAVE TWO CATS WHO HAVE LEFT THEIR MARKS OVER THE 10 YEARS WE HAVE HAD THEM, AND THOSE STAINS WERE GONE AS WELL!

WE WILL BE RECOMMENDING YOUR COMPANY TO OUR FRIENDS AND NEIGHBORS.

Report a concern   January 13, 2016 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Green product!

Report a concern   January 12, 2016 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

On time. Christian was very personable and also helpful with tips on how to maintain.
He was efficient and kept us informed on his progress. Appreciate the service.
Will definitely call on you folks again if and when needed.

Report a concern   January 12, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

I liked the customer service from the time i scheduled to the young man who can to do the carpet cleaning. Very professional. Thank you

Report a concern   January 12, 2016 — Rated 9 out of 10 by W.Z. Zerorez Phoenix
What do you like about our products and services?

Our technician Hayden was very professional.

Report a concern   January 12, 2016 — Rated 9 out of 10 by V.P. Zerorez Phoenix
What do you like about our products and services?

The couch looked well cleaned and the technician was very nice

Report a concern   January 12, 2016 — Rated 10 out of 10 by Robert Greenwood Zerorez Phoenix
What do you like about our products and services?

The person scheduling my appointment was able to accommodate the same day I called, although later in the week would have been acceptable to me. In fact I had to hurry to prepare my home by moving furniture and items before arrival of the technician !!!
The technician was pleasant, friendly, and efficient and did a good job on my carpets in removing traffic patterns and a small discoloration. I have used Zerorez previously and will use your services again whenever I deem it necessary. Thank you.
(you may use my initials, rather than full name, and location, but not house number.)
for the item below.

Report a concern   January 12, 2016 — Rated 10 out of 10 by W.M. Zerorez Phoenix
What do you like about our products and services?

The worker did a very professional job and informed me of everything.

Report a concern   January 12, 2016 — Rated 10 out of 10 by H.G. Zerorez Phoenix
What do you like about our products and services?

Jeff is a great representative of the Company.
He did a great job and was extremely
Cordial and personable.

Report a concern   January 12, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

First of all, the technician, Kevin Randolph was great!! He took care of my problem areas and my carpet looks wonderful. Kevin also talked to us about cleaning my tile floor, so that will be next.

Report a concern   January 12, 2016 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Anthony was great!

Report a concern   January 12, 2016 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

The carpet doesn't have a chemical smell and doesn't dry stiff like other cleaners.

Report a concern   January 12, 2016 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Your people are always professional, friendly, and honest. The guy who cleaned my carpet was very good, just as I have come to expect from Zerorez.

Report a concern   January 12, 2016 — Rated 9 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

less chemicals than traditional companies.

Report a concern   January 12, 2016 — Rated 10 out of 10 by C.E.D. Zerorez Phoenix
What do you like about our products and services?

Friendly,polite and took the time to explain everything. ..carpet looks great

Report a concern   January 12, 2016 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Non toxic. It Works! The technicians are Awesome!

Report a concern   January 12, 2016 — Rated 10 out of 10 by Kathy Dardis Zerorez Phoenix
What do you like about our products and services?

Excellent service and job well done.

Report a concern   January 12, 2016 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Andrew Sparkman was very helpful and thorough is explaining the Zerorez cleaning technique. He did a great job and the rugs look great. Thanks for your help, Andrew.

Report a concern   January 11, 2016 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Dries faster and no chemicals

Report a concern   January 11, 2016 — Rated 10 out of 10 by Casey Jann Zerorez Phoenix
What do you like about our products and services?

Great technician, communication was timely and friendly. Carpets turned out very clean.

Report a concern   January 11, 2016 — Rated 9 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

On-time (actually early!!)

Report a concern   January 11, 2016 — Rated 10 out of 10 by Carol Dixon Zerorez Phoenix
What do you like about our products and services?

Carpets stay cleaner longer than with other carpet cleaning services.

Report a concern   January 11, 2016 — Rated 7 out of 10 by C.R. Zerorez Phoenix
What could we do to improve?

I was told it would be $25 extra for the protectant, but it was $25 extra per room, which I found deceiving.

The technicians were very nice.

Report a concern   January 11, 2016 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Zerorez did an excellent job and the technician was fabulous!

Report a concern   January 11, 2016 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the person I spoke with to schedule my appointment, he was informative about the company and the procedure in which the carpets would be cleaned. I was happy no chemicals would be used to clean the carpet as I watch my one year old granddaughter who crawls on it each day. When the guys ( Andrew and Andrew) arrived to clean they evaluated and did a very nice job of cleaning the carpet explaining the procedure as they went along. I was extremely pleased with the results.


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