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based on 84524 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Open communication from our tech Casey and the end result.
The tech was very cautious to make sure that my property was not damaged. Using protective covers for corners as he moved the long hose from room to room. He took his time and that really pleased me. I knew he was doing a good job.
Small area of carpet against wall had "green" color surfaced that was never there -- our carpets are beige. Don't know if too much solution/water caused this.
Husband noticed it when he came home. He blotted, brushed and used carpet cleaner and finally it looks normal again.
Did a great job of cleaning the teenagers room
Technician was very thorough. Took time to explain things.
eco friendly, service was on time and efficient.
That they don't contain chemicals
Your product and services are exceptional. Your technician was knowledgeable and one of the most helpful technicians I have ever worked with. He was respectful, honest, and worked nonstop in a professional manner.
courteous staff both on telepone and the technician who came. The technician wanted to make sure we were satisfied with the work he did.
The Tech was very thorough in explaining the process and the products being used to clean my carpet, chairs and tile. Very personable and professional
Our technician, Travis Nielson, was excellent--he was on time, efficient, and our carpets look beautiful. Thanks!
everything. It was a clean smell, and tech said that my home did not smell when he came in. He said it smelled nice.
timleiness and quality of service and resulfs
The customer service is outstanding. From the representatives on the phone all the way to the technicians in the field, I'm extremely satisfied with their professionalism and service. They truly want to do right by the client! Thank you!
Arrived timely, completed work promptly & efficiently.
The person explain what he was going to do and did not tried to add any extra
too expensive for what you get!
Courteous and professional technician who did a good job. Also, when setting up the appointment it felt as though I was dealing with a professional business and not just someone on a cell phone driving between appointments.
fine results, wonderful service, patient thorough service person in Trey.
Prompt. Good job. Friendly
Technician was friendly, efficient, and took the time to answer
My questions. This was my first time using zerorez, and I will definitely be a repeat customer
Did an awsome job again!!
The outcome.
Arrived on time, explained what was to be done and offered options.
Carpet is always very clean and stays clean for a long time. The technicians are always very nice. Sean was excellent and went over and above the call of duty.
dry fast people do a great job Reagan did.
The technicians, the calls about service times, the cleanliness of our rugs and furniture,
Your people.
Your technician always does a great job.
professional