Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84524 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 13, 2015 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals and the carpet dries quickly.

Report a concern   December 13, 2015 — Rated 10 out of 10 by Mary Mauritzen Zerorez Phoenix
What do you like about our products and services?

You communicate your prices and arrival of the technician very effectively. The work is high quality and as advertised.

Report a concern   December 13, 2015 — Rated 10 out of 10 by H.K. Zerorez Phoenix
What do you like about our products and services?

Greatservice and couch looks fantastic. I wont use anyone else.

Report a concern   December 13, 2015 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Our carpets looked clean without having a chemical smell. We are happy with the results.

Report a concern   December 13, 2015 — Rated 10 out of 10 by Cherie Ward Zerorez Phoenix
What do you like about our products and services?

My carpets and upholstery look and feel fantastic. Your employee was fast and recommended valuable additional services and was fast and neat.

Report a concern   December 13, 2015 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

You did a great job! Thanks

Report a concern   December 13, 2015 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Fast, courteous service

Report a concern   December 13, 2015 — Rated 5 out of 10 by D.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Based on radio ads, I was expecting to have a better experience than I had had with some cheaper carpet cleaners. The technician was very polite and did a great job, but I don't feel that my carpets are any cleaner than I have gotten with other businesses. I also expected my carpets to be dry within an hour or two. However, it has now been 24 hours and they are just finally dry.

Report a concern   December 13, 2015 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

I like the quality outcome of your product. Our carpets look and feel new without any residue.

Report a concern   December 13, 2015 — Rated 10 out of 10 by Kent Schweiss Zerorez Phoenix
What do you like about our products and services?

The Professionalism, the explanation of services, the friendliness of the technician, and attention to detail....the carpets look INCREDIBLE...and the results are amazing and make the entire house look like new

Report a concern   December 13, 2015 — Rated 9 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

The technician was polite, professional and did the job very well!

Report a concern   December 13, 2015 — Rated 8 out of 10 by D.B. Zerorez Phoenix
What could we do to improve?

We called yesterday to schedule a reclean on two areas of the rugs cleaned. One is a darkened area and the other is the pet stains that were treated with the topical biological treatment.

They just needs extra effort.

Everything else we are happy with!

Report a concern   December 13, 2015 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Service was timely. Just had one concern about the result in one area that was treated. Did not turn out as anticipated.

Report a concern   December 13, 2015 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Your "promotions" and the cleanliness of my carpets when you are done!

Report a concern   December 13, 2015 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Service was excellent. Difference in price quoted was not. Outstanding results of carpets cleaned. Technician was efficient and did an excellent job.

Report a concern   December 13, 2015 — Rated 9 out of 10 by Lilee MackHanson Zerorez Phoenix
What do you like about our products and services?

Came out promptly and did pretty good job - I would use again - my bedroom came out amazing!!! I think my living room just needs extra pretreat :)

Report a concern   December 13, 2015 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

Don't leave several areas of white residue on the tile....my wife had to go around and wipe it up. Don't drag your machines across my landscaping and newly seeded lawn, leaving tracks!

Carpet looks great!

Report a concern   December 13, 2015 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals and good quik service

Report a concern   December 13, 2015 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Very Polite and Professional

Report a concern   December 12, 2015 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Last name removed our agent was very respectful, courteous and efficient. J

Report a concern   December 12, 2015 — Rated 9 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Excellent service at a reasonable price.

Report a concern   December 12, 2015 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

Paul was one of the best since Jeremy Kies. You have a quality employee and I would hope your company would do all you can to retain a quality person such as Paul.

Report a concern   December 12, 2015 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

My carpets turned out so clean and pretty! They look brand new again! My technican Peter did an awesome job. Thank you very much!

Report a concern   December 12, 2015 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Awesome cleaning & service

Report a concern   December 12, 2015 — Rated 9 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Very friendly, arrived on time, very informative, the carpets only took a couple of hours to completely dry, the tile looked amazing after being cleaned

Report a concern   December 12, 2015 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

prompt, polite,

Report a concern   December 12, 2015 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Great reservationsist, service technician and the quality of work is amazing.

Report a concern   December 12, 2015 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service and superior job by Charles. 100% satisfied

Report a concern   December 12, 2015 — Rated 9 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

great service, friendly technitian

Report a concern   December 12, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

I like that there are no chemicals in your product. It really works well on stainless appliances, counter tops and much more.


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