Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84524 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 12, 2015 — Rated 8 out of 10 by T.H. Zerorez Phoenix
What could we do to improve?

We called due to some stains in the carpet. Reagan was very polite and helpful. Unfortunately, we can still see the pet stains under the black light. Any advice on how to remove these will be very helpful.

Report a concern   December 12, 2015 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Consistent service and quality.

Report a concern   December 12, 2015 — Rated 10 out of 10 by F.B. Zerorez Phoenix
What do you like about our products and services?

Promptly did a very good job.

Report a concern   December 12, 2015 — Rated 10 out of 10 by Lita Delgado Zerorez Phoenix
What do you like about our products and services?

What an amazing chemical free customer service company! So worth the investment. It is great to see a family owned company thrive!

Report a concern   December 12, 2015 — Rated 10 out of 10 by Carol Busse Zerorez Phoenix
What do you like about our products and services?

Quality work with timely scheduling.

Report a concern   December 12, 2015 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Cleaned the carpets great, salesman was friendly.

Report a concern   December 12, 2015 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

I liked that it was done quickly and dried quickly

Report a concern   December 12, 2015 — Rated 10 out of 10 by R.Y. Zerorez Phoenix
What do you like about our products and services?

We like the way it turned out and service person did a good job

Report a concern   December 12, 2015 — Rated 7 out of 10 by C.L. Zerorez Phoenix
What could we do to improve?

Your cleaning procedure and results are above anyone else. It is better than anyone out there but having said that the pricing is such a turn off when it is all said and done. I went into this thinking that I would spend about 350 (which is more than most people would spend or a little more) and ended up spending over 600. Not sure I want to repeat that again. I may have to replace my flooring with tile.

Report a concern   December 12, 2015 — Rated 10 out of 10 by Nancy Esquivel Zerorez Phoenix
What do you like about our products and services?

The product is wonderfull it cleans and drys so well.
The service technician was very nice and knowledgable
best way to go about getting my pet stains out of the carpet Just a great experience all together!!!

Report a concern   December 12, 2015 — Rated 9 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

professional and on time.

Report a concern   December 12, 2015 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Fast , easy. on time, and not wet carpet.

Report a concern   December 12, 2015 — Rated 5 out of 10 by C.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

the first time zerorez cleaned my carpet they took extra time to really clean the stain. This time it was quick in and out he did not clean the carpet on the step down to the living room. For some reason it took a longer time to dry even though I turned up the heat and ran the ceiling fan. My carpet was cleaned on Dec 7 and I paid 146.00 and the radio advertise a 129.00 special on three rooms for the month of Dec.

Report a concern   December 12, 2015 — Rated 10 out of 10 by Charlene Walsh Zerorez Phoenix
What do you like about our products and services?

Our carpet is soft and odor free, restoring the plush original look.
Charles, your technician did a great job.
He answered all my questions with knowledgeable information.
He knows your product and truly believes it's the best.
Thank you

Report a concern   December 12, 2015 — Rated 10 out of 10 by Nicole McEnaney Zerorez Phoenix
What do you like about our products and services?

easy to schedule, friendly staff, great service.

Report a concern   December 12, 2015 — Rated 10 out of 10 by K.C.P.L.C. Zerorez Phoenix
What do you like about our products and services?

quick scheduling
polite and professional techs

Report a concern   December 12, 2015 — Rated 9 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Extremely professional service

Report a concern   December 11, 2015 — Rated 10 out of 10 by Ron Rhoads Zerorez Phoenix
What do you like about our products and services?

The best, I told so many people about your company.

Report a concern   December 11, 2015 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

From my first contact with obtaining a quote to the finished product, I felt Zerorez was too notch. Everyone was very kind and helpful. Our floors look amazing. It is a night and day difference in how our floors look, feel, and smell.

Report a concern   December 11, 2015 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

prompt, good value and communication was great. Carpets look wonderful!

Report a concern   December 11, 2015 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Amazing pet stain removal!! Wow!!

Report a concern   December 11, 2015 — Rated 10 out of 10 by Pam Webber Zerorez Phoenix
What do you like about our products and services?

Prices reasonable & scheduling appt easy. The tech was efficient & professional

Report a concern   December 11, 2015 — Rated 10 out of 10 by Debi O'dell Zerorez Phoenix
What do you like about our products and services?

The process went smoothly and the technician was very knowledgeable.

Report a concern   December 11, 2015 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

The couches and rugs are really clean and smell good!

Report a concern   December 11, 2015 — Rated 8 out of 10 by S.C. Zerorez Phoenix
What could we do to improve?

Your service provider was very pushy and insisted my carpet had pet stains even wrote it on my invoice, which I scratched through. I told him 3 times during the cleaning that this was not true. Previous service with your company has always been pleasant, this serviceman was not pleasant. Even my friend that was visiting during the cleaning commented how rude the guy was. My neighbor came by today and I gave her your number, I hope she gets a different service man.

Report a concern   December 11, 2015 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

No residue. Quick & friendly technician.

Report a concern   December 11, 2015 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Reagan was great and very nice! Excellent job.

Report a concern   December 11, 2015 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

That the energized water does not offend anyone who might have allergies because there are no soaps or chemicals being used. It cleans the carpets better than any other carpet cleaning service I or my clients have used!!!

I'm a Realtor and have already referred Zerorez to my clients! I'll never use any other carpet cleaning service in my life, Andy Last name removed, Owner/Broker of Kei Investments LLC!!!!!!!!!!!!!!!!

Report a concern   December 11, 2015 — Rated 10 out of 10 by Elise Bell Zerorez Phoenix
What do you like about our products and services?

Extremely friendly staff and excellent work. We've used Zerorez in the past and will continue to do so.

Report a concern   December 11, 2015 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

I have been very pleased with Zerorez in WA state, so I decided to call them here in AZ. They did a excellent job. I'm very pleased.


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