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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My master bedroom had a large patch that looked dirty on the carpeting along with the main traffic area into the master bath. I used my own steam cleaner and went back over the carpeting the day after Zerorez was here and could not believe the dirty water that I had after cleaning it myself.
I liked the service. Devon was our tech. He went over our work order to make sure everything we wanted to have cleaned was in order.
The prompt & friendly service!!! SO thorough too!
Product seems good. Customer Service was great over telephone. Carpet cleaning technician was prompt, informative, friendly and knowledgeable when asked questions.
Carpet looks great and feels soft and clean.
Eco-friendly, good price, friendly staff
I could really see the difference when tech had done 1/2 of the carpet. No chemical smell either!
I love your service and the people you send out. They are always very professional.
The service was outstanding, Trey Rogers did a great job and was very informative during the process. I will definitely recommend the company as well as Trey to others.
"Safe" carpet cleaning. Friendly service with good communication about prices, time of arrival, time to complete job, and cleaning options.
NO ODORS--EFFICIENT WORKERS--ON TIME--SHAMPOO DOES A GREAT JOB,
The floors look AMAZING! Th technician who serviced our home was incredibly nice, explained the services that would be provided and sold us on the protection for the carpeting. He's a keeper. We will always use ZeroRez in the future and will refer our friends and family.
Consistently on time, explain the process, showed me difference between treated and untreated areas during service, professional and friendly.
that it is all natural, quick friendly, and appointments are easy to schedule and literally got my carpet cleaned the day after I called.
Your service is exactly as you state it, prompt efficient and carpets are great when done. Our tech was polite stuck to his job no complaints only KUDOs!!
The professionalism and the quality work
Very professional, and did a great job.
Outstanding customer service, from the phone call to the time your technician was done. Your technician was on time, friendly, efficient and knowledgeable.
Steve was great to work with. He was on time, knowledgeable, friendly/professional, without the "in your face" up-selling.
The carpets were filthy and they looked brand new. Technicians friendly and efficient. They were awesome!
Very thorough, great job with carpets and very customer focused and friendly
The tech did a very thorough job.
So far my carpet looks beautiful. My tech was very polite and respectful
Did a good job
David was very gracious and flexible, he did exactly what we asked and we are very happy with the result!
Very knowledgeable and professional.
The pricing was more than the compitition so I was expecting high quality cleaning. Unfortunately, the areas that were cleaned, specifically our carpeted stairway feel stiff and no longer soft. My technician was polite, friendly, and worked quickly so my main dissatisfaction is with the change in texture to the carpet.
Like the less is more approach so that carpeting doesn't attract dirt.
Representative was very friendly & professional
Scott was great! My carpets look terrific.