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based on 87523 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything! We love your prompt, friendly service and that we don't have to worry about harsh chemicals with a toddler running wild around our house.
Being on Time
Service was on time, friendly and efficient.
Grady was knowledgeable and professional.
He was able to explain the process, answer questions and offer suggestions.
No residue.
This request should ask if one has an improvement suggestion.
I really didn't expect the grout cleaning to extract small pieces of the grout. This service I will not recommend!
I like the fact that no chemicals are used
your price and customer service
fast professional service
THEY BOTH WORK
My wood floors were scratched and left in a mess after the tile was cleaned.
My grout looks clean again and the technician was courteous, professional and cared about the quality of his performance.
Everyone I dealt with was pleasant, knowledgeable and great to work with. No upselling and pricing is exactly as quoted. I appreciate the professionalism and attention to detail. Thanks so much.
I was happy that there are no harsh chemicals involved. And the service was just excellent. Nicole H. did a wonderful job, very efficient and did not overlook anything. I was very happy to have her do the work.
Thourough cleaning and very knowledgeable and pleasant technicians.
Dependable, friendly, honest, and on time. The tile and grout came out beautiful, and looks new. Thank you Nicole!
Jake was very pleasant, thorough, and did an awesome job of cleaning the carpet! He explained everything and seemed very dedicated to doing quality work!!
Service was great Robert Holt was very thorough and professional. Results were as promised.
You always do a fantastic job. My carpet looks good as new!
Great, friendly service and clean flooring!!!!
Love the results and Grady Beaham was very friendly, hard working and proud of the company he represents. Thank you!
We have used Zerorez for our carpet cleaning for a year and a half and are ALWAYS PLEASED with the job you guys do. We just had you clean our tile and grout yesterday and WOW, what a difference it made in the whole appearance of our house! We used another company three years ago to clean our tile and grout and they didn't even come close to the job that Zerorez did!
If there is a Zerorez in Tucson where we are moving, I will keep using them!
I like the no residue. The best part of this was my technician Billy Holy. He was awesome! He was friendly, knowledgeable and I felt comfortable with him in my home! I would definitely use zerorez again and I would request Billy!
Carpets came out very good
My carpets look sooooo much better. They are 8 years old and have never been professionally cleaned so they had terrible track marks where we commonly walk. I knew they wouldn't look new again--I'm a realist. But I am very happily surprised at how clean they did come out. Most of the track marks are gone, just slightly visible where it was the worst. Thank you!
We liked that no chemicals were used for cleaning. Carpet looks really nice and Nicole was delightful. She explained the process well and did a really good job!
My technician was awesome:
Friendly, knowledgeable, did a fantastic job. My grout and carpet are almost 20 years old and it looks like new.
I have used Zerorez for my last 3 cleanings and will continue due to the service a wonderful products.
Evelyn
Clean and fast. Technician was knowledgible and explained everything clearly.
Your Tech Billy was great. very informative of the before and after. He seemed like he cared about the job he was doing. Thank you Billy and Zerorez.
I saw the email about tile and grout cleaning and expected a better job. The young man doing the work was very attentive and tried to answer our questions. When you say grout cleaning I was expecting our less than two year old floor to look like new and the grout did not come clean. There was a trail of water and footprints between the kitchen and front door where he was going in and out. When he was ready to collect and that area was still not done both my husband and I started to check that floor and he then picked up a rag and wiped across some of the areas. The rag was not clean or damp and it just smeared the areas. After he left I got a mop out and cleaned that tile area plus the spots on the the floor he cleaned that had dried spots that left marks. I could have done just as much with my steam cleaner and saved the $100. I will never request this service again.
Professional, fast, and job well done!
Great job&service thank ,u