Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 27, 2016 — Rated 9 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Thanks for making it right the second time. I only wish it was done right the first time... The second tech (Eric ???) was helpful, friendly and did a great job!

Report a concern   April 27, 2016 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

YOUR PRODUCT....DOES NOT LEAVE ANY RESIDUE AND IT DRIES IN LESS TIME THAN OTHER CLEANING SERVICES I HAVE USED.

Report a concern   April 27, 2016 — Rated 5 out of 10 by S.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Same quality as competitors but more expensive.

Report a concern   April 27, 2016 — Rated 10 out of 10 by E.O. Zerorez Phoenix
What do you like about our products and services?

The technical was super friendly, helpful, and worked very hard to get my floors looking fabulous

Report a concern   April 27, 2016 — Rated 8 out of 10 by E.M. Zerorez Phoenix
What could we do to improve?

Although you're techs are great your refusal to move furniture causes great stress. Clearing a living area and bedroom of furniture is an arduous task and one that some day I will no longer be able to do and therefore I will, by necessity, go elsewhere.

Report a concern   April 27, 2016 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

No soap, zero residue

Report a concern   April 27, 2016 — Rated 5 out of 10 by T.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

This is an expensive service.

Report a concern   April 27, 2016 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Effectiveness, soft carpet after cleaning, professionalism, speed

Report a concern   April 27, 2016 — Rated 0 out of 10 by S.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I believe the service is very expensive. The tech was great. He was very personable and fast and a very nice kid. I think it is ridiculous that it cost $400 for 2 bedrooms, one full rug and the border of another rug. I realize this is what i was quoted on the phone however, seeing the time it took to do this and how simple it was, it made me realize that there is very possibly a lot of less expensive options that would do just as good of a job. I won't be using zerorez again because i feel that it is not a good value

Report a concern   April 27, 2016 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

How clean the carpets are. Your people were polite and helpful.

Report a concern   April 27, 2016 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

The professionalism of your technicians. Jay was a great representative for your company.

Report a concern   April 27, 2016 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Technician was on time, explained process thoroughly, worked quickly and did a thorough job. I was very impressed and satisfied. Will use again.

Report a concern   April 27, 2016 — Rated 10 out of 10 by Darlene Carroll Zerorez Phoenix
What do you like about our products and services?

Does a great job. Good product and technicians are very professional. Answered all my questions and offered good advice about carpet care.

Report a concern   April 27, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

I trust them around my kids and dog. I know that the product is safe.

Report a concern   April 27, 2016 — Rated 9 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

The carpets come clean with no residue left.
Zerorez stands behind their work - their customer service is excellent.

Report a concern   April 26, 2016 — Rated 10 out of 10 by H.L. Zerorez Phoenix
What do you like about our products and services?

Does a good job cleaning the carpets and your employees are friendly and knowledgeable.

Report a concern   April 26, 2016 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Customer friendly service. Excellent work!

Report a concern   April 26, 2016 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

No residue. Excellent techs and service!!!!!

Report a concern   April 26, 2016 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Excellent job!!!! Employee very conscientious and did a great job...Please tell her....

Report a concern   April 26, 2016 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Awesome in every way!

Report a concern   April 26, 2016 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Quality of your service, punctuality and professionalism.

Report a concern   April 26, 2016 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning I've ever had. The service is amazing. I never need to look for another carpet service again! Thank you

Report a concern   April 26, 2016 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

No residue left behind, no soaps to make it stiff..clean and done in a professional manner..

Report a concern   April 26, 2016 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

The chemical free cleaning and how good our carpet looks and feels. Jake was our service man and he was absolutely great. He really cleaned our carpet as if it were his won and we really appreciated that kind of attention. He really took pride in how well he cleaned the carpet and it showed. When we call Zerorez again next year we will be requesting Jake to come to our home. Jake really reflects the top quality performance of Zerorez.

Thank you
Sandy Last name removed

Report a concern   April 26, 2016 — Rated 10 out of 10 by Pamela Mathews Zerorez Phoenix
What do you like about our products and services?

The ease of scheduling online and the process of cleaning without chemicals. Jay was the employee that cleaned the carpets, he was friendly, reliable and showed up on time and did a great job.

Report a concern   April 26, 2016 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

First time customer. Appreciated the politeness of the tech and the care he took in doing a nice job. Will use Zerorez again in the future for my carpet/upholstery needs.

Report a concern   April 26, 2016 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Shaun Prosser is excellent very professional

Report a concern   April 26, 2016 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

customer service and easy to make appts

Report a concern   April 26, 2016 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

I like that harsh chemicals aren't used. I was give a very reasonable time window. The guy showed up on time. He was very friendly. He worked very hard and did an even better job than I had hoped.

Report a concern   April 26, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

I loved the friendliness of our technician, Christian. He was friendly and professional. I also liked how the carpets dried quickly.


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