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based on 84563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our l7 year old, never been cleaned, carpet came out much better than expected. Great job Zerorez!
Everyone we talked with was very friendly and knowledgeable. It makes us feel so much better knowing the natural no residue process is being used to clean the carpets, especially having kids and pets.
On time, reasonable pricing, efficiency of the service tech Tyler.
I like no chemicals. And Billy, the representative was very professional and efficient
I like how friendly the people are and I love how nice my carpets look after they have been cleaned.
The service left our carpet clean & fresh. They were also friendly & professional.
Clean carpets without leftover soaps, etc.
Nice job! Less synethtic chemicals!
Quality service at an affordable rate.
This is the 4th time we've used Zerorez to clean carpets for us. Andrew did the best job so far. He seemed to get the carpet cleaner than previous technicians.
I am very pleased with my first experience with Zerorez and will certainly recommend their services to others.
Our technician arrived and before beginning work, explained the services he would provide and the results I could expect to see following his cleaning. He also went over the charges in detail before starting, so there were no surprises. I was especially pleased that he took time to protect walls and corners (which were newly painted), and left our home neat upon departing.
We had bedroom carpets cleaned as well as a sofa and I can happily report the cleaning is the best we have have had done in Arizona. Zerorez rates an A+.
It cost a lot more than I was planning. Lots of added expenses. The gentleman who did the cleaning did an excellent job. He worked very hard and was very nice.
Very fast, organized and professional
They work very well.
My carpet looks great and the guy didn't try to gauge me with extras
Promptness and a courtesy call when coming
The stain removal worked better than anything we have tried. I was astounded at how quickly I was able to schedule an appointment. Our technician was friendly and was great to work with.
Everyone is friendly. Carpets are very clean!
I was pleasantly surprised! Scott took his time and did a great job cleaning our area rugs and carpeting. The cleaning solution seems to be pretty good considering we have a rescue dog that doesn't want to go to the bathroom outside when conditions aren't perfect. Our house already smells better and the carpeting looks brand new. Thanks! Will definitely use again.
your pricing was way over the top for such a small house..
Certainly, getting the pricing right before the tech arrives would help. What was supposed to be a $134.00 job became a $324.00 job upon his arrival.
Dylan arrived within the estimated time. He provided very good service and was very thorough and took the time to explain every step. The process took longer than estimated due to a broken equipment that needed to be replaced. However, I am very satisfied with the results and recommend zerorez without any hesitation. I cannot comment on the products as they were expensive and I did not buy any.
Tile and grout cleaned up like new! Love the results. Paul, the service tech was very efficient and professional.
Carpet was clean, damp but not wet, no unpleasant odors. Service person was on time, polite, respectful, and represented the company well.
every thing from start to finish, James was on time and so nice and did a really good
job, very happy with the Zerorez company will use them again
I'm indifferent. The service was good. It was hard to tell how carpet was going to look till after it completely dried. Once it dried there were definite spots that I anticipated would have cleaned out better -- or at least lightened.
The service tech was great. And the process is much better then traditional carpet cleaning.
professional and friendly, prompt.
Casey did amazing job cleaning our carpets and area rugs! We will use your services in the future.
No chemicals is the big positive for me. The technician was very informative and did a great job with our carpets.